I love the seamless flow of storing client information in sticky.io, allowing us to easily change or update information related to the customer and their needs. We also appreciate the upgrades, as they enhance the experience. Additionally, the initial setup of sticky.io was easy, which was a pleasant surprise. Review collected by and hosted on G2.com.

The phone number format used to look up customer information isn't user-friendly. Review collected by and hosted on G2.com.

Limelight, in general, is okay for small companies that are just starting up. It's simple, the UI looks fresh and clean compared to other CRM software out in the market. They did a great job of keeping things simple and straight-forward. Review collected by and hosted on G2.com.

What I do not like about Limelight is its limitations on integration. Though they are already in the process of slowly experimenting with this feature, they are still a long way behind their competitors. Basing on their pace on doing this, it feels like it will take them a long while before they are able to catch up with the trends. Also, customizable reports are impossible to do - well, not impossible but is definitely a hassle. Review collected by and hosted on G2.com.

I like it because it is a fairly complete and easy-to-use tool, which makes it accessible to different workers, it is an e-commerce support designed to scale and increases your sales. Review collected by and hosted on G2.com.

It is very complicated when you are starting to work with this tool, with time it will be much easier. Review collected by and hosted on G2.com.

Limelight is good to keep track of payments for customers. I like how you can search via name, email and it will pull up all the orders for that customer. It is also easy to stop or start reoccurring charges and easily refund if necessary. Review collected by and hosted on G2.com.

The one thing I dislike about Limelight is it is very confusing in the beginning. If you don't have any instructions then you won't know how to search for a customer or how to use the search. Review collected by and hosted on G2.com.

I like the speed of and reliability of the system. Online retail is a 24 hour a day, 365 days a year business. You can never afford for your shopping cart to go down. LimeLight was architected on AWS and stands on the most reliable servers in the world. I also like that the system is the "system of record" for everything that flows through my online store. I can use any front end, website or custom funnel I want (most of which are way faster and optimized in a way that even the best funnel makers can't match). They have some of the best in class reporting / ecommerce analytics and also have very very smart staff members and data scientists that understand performance marketing, direct response marketing and online retail. Review collected by and hosted on G2.com.

The only criticism I might have is that it is difficult to view some of the features within the application on mobile devices. However, they did just release a new mobile-optimized reporting platform which is really slick. Review collected by and hosted on G2.com.

I've been using Limelight CRM for 4 years now. I like that it is a comprehensive solution. Like as a CRM it does EVERYTHING. It has integrations to anything that you could want, the customer service team helps you with any questions that you have, and if you feel like something is missing their product team will help you to get it up there. Really they are a great company with a great product. Review collected by and hosted on G2.com.

I don't like the new reports that Limelight put out because the font is a very light color which is hard to read and it takes more steps to pull the same report from the legacy reports. Review collected by and hosted on G2.com.

Back end tools and integrations integrations to other tools that are super useful as your business needs increase Review collected by and hosted on G2.com.

Hard to say, they stay ahead and now their team is super savvy and are constantly developing new solutions Review collected by and hosted on G2.com.

I like the value added services and features built into Limelight that allow you to maximize the revenue from your subscription offer. Limelight provides necessary functionality to help people new to business, compete against much larger established companies, by maximizing profitability. Review collected by and hosted on G2.com.

The data between old and new reports contains discrepancies that need to be fixed. Sometimes they are off significantly and you have to work with their team to find the error. They are helpful and usually address the issue. More eCommerce features could be included, but they are gradually being implemented, but it's not as robust as it could be. Review collected by and hosted on G2.com.

Consistency. I've worked with 3 other platforms before making the transition to LimeLight. LL goes above and beyond in their offerings and I'm constantly surprised by the level of support they provide and the professionalism of their staff. New releases, features, and updates are handled seamlessly. No downtimes and great reporting analytics. Review collected by and hosted on G2.com.

I had experienced issues with the new update regarding mobile compatibility that has since been patched. In the past, for some of my straight sale endeavors I may need to use a workaround for more complex reporting. Review collected by and hosted on G2.com.

The Subscription management and flexibility of customizing campaigns & third party vendors is superior to other platforms I tested. The management team seems committed to building features needed and integrating providers I use. The design is intuitive and is pleasant for team members. Review collected by and hosted on G2.com.

Analytics speed was a historical issue but the speed has significantly improved in 2017 and has been a non-issue for about a year. Review collected by and hosted on G2.com.