--- title: sticky.io Reviews meta\_title: 'sticky.io Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 13 reviews by the users' company size, role or industry to find out how sticky.io works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 13 scale: '5' date\_modified: '2026-08-07' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- ### sticky.io Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **seamless flow of customer information management** in sticky.io, enhancing their overall experience effortlessly. [(1 mentions)](https://www.g2.com/products/sticky-io/reviews?filters%5Bsentiment_snippet%5D=2407139&qs=pros-and-cons#reviews) Users value the **ease of use** of sticky.io, enjoying a seamless experience in managing client information effectively. [(1 mentions)](https://www.g2.com/products/sticky-io/reviews?filters%5Bsentiment_snippet%5D=2407133&qs=pros-and-cons#reviews) Users enjoy the **easy setup** of sticky.io, making the onboarding process quick and stress-free. [(1 mentions)](https://www.g2.com/products/sticky-io/reviews?filters%5Bsentiment_snippet%5D=2407123&qs=pros-and-cons#reviews) Users appreciate the **seamless client information management** in sticky.io, making updates and enhancements effortless. [(1 mentions)](https://www.g2.com/products/sticky-io/reviews?filters%5Bsentiment_snippet%5D=2407117&qs=pros-and-cons#reviews) Users appreciate the **easy initial setup** of sticky.io, enhancing their experience with seamless client information management. [(1 mentions)](https://www.g2.com/products/sticky-io/reviews?filters%5Bsentiment_snippet%5D=2407145&qs=pros-and-cons#reviews) Users find the **phone number format** for customer information lookup to be confusing and not user-friendly. [(1 mentions)](https://www.g2.com/products/sticky-io/reviews?filters%5Bsentiment_snippet%5D=2407142&qs=pros-and-cons#reviews) Users find the **phone number format confusing** , leading to difficulties in looking up customer information. [(1 mentions)](https://www.g2.com/products/sticky-io/reviews?filters%5Bsentiment_snippet%5D=2407143&qs=pros-and-cons#reviews) Users find the **phone number format** for looking up customer information to be not intuitive and difficult to use. [(1 mentions)](https://www.g2.com/products/sticky-io/reviews?filters%5Bsentiment_snippet%5D=2407147&qs=pros-and-cons#reviews) ### Top Pros or Advantages of sticky.io ##### 1. Customer Management Users appreciate the **seamless flow of customer information management** in sticky.io, enhancing their overall experience effortlessly. [ See 1 mentions ](https://www.g2.com/products/sticky-io/reviews?filters%5Bsentiment_snippet%5D=2407139&qs=pros-and-cons#reviews) See Related User Reviews ![Quishana P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Quishana P.") QP Quishana P. 5.0/5 "Seamless Client Management, Minor User Interface Quirk" What do you like about sticky.io? I love the seamless flow of storing client information in sticky.io, allowing us to easily change or update information related to the customer and th ##### 2. Ease of Use Users value the **ease of use** of sticky.io, enjoying a seamless experience in managing client information effectively. [ See 1 mentions ](https://www.g2.com/products/sticky-io/reviews?filters%5Bsentiment_snippet%5D=2407133&qs=pros-and-cons#reviews) See Related User Reviews ![Quishana P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Quishana P.") QP Quishana P. 5.0/5 "Seamless Client Management, Minor User Interface Quirk" What do you like about sticky.io? I love the seamless flow of storing client information in sticky.io, allowing us to easily change or update information related to the customer and th ##### 3. Easy Setup Users enjoy the **easy setup** of sticky.io, making the onboarding process quick and stress-free. [ See 1 mentions ](https://www.g2.com/products/sticky-io/reviews?filters%5Bsentiment_snippet%5D=2407123&qs=pros-and-cons#reviews) See Related User Reviews ![Quishana P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Quishana P.") QP Quishana P. 5.0/5 "Seamless Client Management, Minor User Interface Quirk" What do you like about sticky.io? I love the seamless flow of storing client information in sticky.io, allowing us to easily change or update information related to the customer and th ##### 4. Features Users appreciate the **seamless client information management** in sticky.io, making updates and enhancements effortless. [ See 1 mentions ](https://www.g2.com/products/sticky-io/reviews?filters%5Bsentiment_snippet%5D=2407117&qs=pros-and-cons#reviews) See Related User Reviews ![Quishana P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Quishana P.") QP Quishana P. 5.0/5 "Seamless Client Management, Minor User Interface Quirk" What do you like about sticky.io? I love the seamless flow of storing client information in sticky.io, allowing us to easily change or update information related to the customer and th ##### 5. Setup Ease Users appreciate the **easy initial setup** of sticky.io, enhancing their experience with seamless client information management. [ See 1 mentions ](https://www.g2.com/products/sticky-io/reviews?filters%5Bsentiment_snippet%5D=2407145&qs=pros-and-cons#reviews) See Related User Reviews ![Quishana P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Quishana P.") QP Quishana P. 5.0/5 "Seamless Client Management, Minor User Interface Quirk" What do you like about sticky.io? I love the seamless flow of storing client information in sticky.io, allowing us to easily change or update information related to the customer and th ### Top Cons or Disadvantages of sticky.io ##### 1. Ineffective Search Functionality Users find the **phone number format** for customer information lookup to be confusing and not user-friendly. [ See 1 mentions ](https://www.g2.com/products/sticky-io/reviews?filters%5Bsentiment_snippet%5D=2407142&qs=pros-and-cons#reviews) See Related User Reviews ![Quishana P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Quishana P.") QP Quishana P. 5.0/5 "Seamless Client Management, Minor User Interface Quirk" What do you dislike about sticky.io? The phone number format used to look up customer information isn't user-friendly. ##### 2. Intuitiveness Users find the **phone number format confusing** , leading to difficulties in looking up customer information. [ See 1 mentions ](https://www.g2.com/products/sticky-io/reviews?filters%5Bsentiment_snippet%5D=2407143&qs=pros-and-cons#reviews) See Related User Reviews ![Quishana P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Quishana P.") QP Quishana P. 5.0/5 "Seamless Client Management, Minor User Interface Quirk" What do you dislike about sticky.io? The phone number format used to look up customer information isn't user-friendly. ##### 3. Not Intuitive Users find the **phone number format** for looking up customer information to be not intuitive and difficult to use. [ See 1 mentions ](https://www.g2.com/products/sticky-io/reviews?filters%5Bsentiment_snippet%5D=2407147&qs=pros-and-cons#reviews) See Related User Reviews ![Quishana P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Quishana P.") QP Quishana P. 5.0/5 "Seamless Client Management, Minor User Interface Quirk" What do you dislike about sticky.io? The phone number format used to look up customer information isn't user-friendly. ## Top-Rated Alternatives [ ![Chargebee](https://images.g2crowd.com/uploads/product/hd_favicon/0a8b20f6346c3def7cb0be7c2fbd8a50/chargebee.svg "Chargebee") Chargebee 4.4/5(989) ](https://www.g2.com/products/chargebee/reviews) [ ![Sage Intacct](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_14f9ce34aa0bb0f679b3f8e617a83f09/sage-intacct.jpg "Sage Intacct") Sage Intacct 4.3/5(4,424) ](https://www.g2.com/products/sage-intacct/reviews) [ ![Recharge Subscriptions](https://images.g2crowd.com/uploads/product/hd_favicon/66d9ebefc7b209e7ec04ee2e528e2d85/recharge-subscriptions.svg "Recharge Subscriptions") Recharge Subscriptions 4.4/5(55) ](https://www.g2.com/products/recharge-subscriptions/reviews) [ View All Alternatives ](https://www.g2.com/products/sticky-io/competitors/alternatives) ![Quishana P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Quishana P.") QP Quishana P. 12/12/2025 "Seamless Client Management, Minor User Interface Quirk" 5/5 What do you like best about sticky.io? I love the seamless flow of storing client information in sticky.io, allowing us to easily change or update information related to the customer and their needs. We also appreciate the upgrades, as they enhance the experience. Additionally, the initial setup of sticky.io was easy, which was a pleasant surprise. Review collected by and hosted on G2.com. What do you dislike about sticky.io? The phone number format used to look up customer information isn't user-friendly. Review collected by and hosted on G2.com. What problems is sticky.io solving and how is that benefiting you? I use sticky.io to store client information after online orders, ensuring seamless updates to customer data. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Ren L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ren L.") RL Ren L. Project Manager Outsourcing/Offshoring Mid-Market (51-1000 emp.) 11/7/2019 "Limelight CRM - Friendly UI and Relatively Easy to Use but is lacking Functions" 3.5/5 What do you like best about sticky.io? Limelight, in general, is okay for small companies that are just starting up. It's simple, the UI looks fresh and clean compared to other CRM software out in the market. They did a great job of keeping things simple and straight-forward. Review collected by and hosted on G2.com. What do you dislike about sticky.io? What I do not like about Limelight is its limitations on integration. Though they are already in the process of slowly experimenting with this feature, they are still a long way behind their competitors. Basing on their pace on doing this, it feels like it will take them a long while before they are able to catch up with the trends. Also, customizable reports are impossible to do - well, not impossible but is definitely a hassle. Review collected by and hosted on G2.com. Recommendations to others considering sticky.io: Talk to them first. See if it will fit your current suite of tools that you use. If it can be well integrated with your current system, go ahead - Limelight is great at keeping things simple. Though sometimes, simple just does not cut it for some organizations. Review collected by and hosted on G2.com. What problems is sticky.io solving and how is that benefiting you? It currently works well with our simple need for tracking and notating orders and interactions. We wish that it can be more customizable, but unfortunately, it is not. The fact that it's clean makes it easier to use and to train the people that will use it. That at least works well for us. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite DD Dorothy D. Software Engineer Enterprise (\> 1000 emp.) 10/15/2019 "LimeLight the best for e-commerce" 3.5/5 What do you like best about sticky.io? I like it because it is a fairly complete and easy-to-use tool, which makes it accessible to different workers, it is an e-commerce support designed to scale and increases your sales. Review collected by and hosted on G2.com. What do you dislike about sticky.io? It is very complicated when you are starting to work with this tool, with time it will be much easier. Review collected by and hosted on G2.com. Recommendations to others considering sticky.io: If you are a small business I recommend this tool to sell electronically, it will help you with your income. It also has the option that allows you to review customer accounts. Review collected by and hosted on G2.com. What problems is sticky.io solving and how is that benefiting you? With LimeLight we sell online, thanks to this tool we can easily increase revenue as we can offer a variety of models and prices to our customers. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") UC Verified User in Consumer Services Mid-Market (51-1000 emp.) 12/18/2018 "Limelight review" 1.5/5 What do you like best about sticky.io? Limelight is good to keep track of payments for customers. I like how you can search via name, email and it will pull up all the orders for that customer. It is also easy to stop or start reoccurring charges and easily refund if necessary. Review collected by and hosted on G2.com. What do you dislike about sticky.io? The one thing i dislike about limelight is it is very confusing in the beginning. If you dont have any instructions then you wont know how to search for a customer or how to use the search. Review collected by and hosted on G2.com. What problems is sticky.io solving and how is that benefiting you? We are able to keep track of a numerous amount of customers and keep track of their payments. It has benefited the company tremendously by easily being able to refund or stop/start reoccurring charges. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Nate L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nate L.") NL Nate L. Broker and Business Advisor Small-Business (50 or fewer emp.) 6/6/2018 "The backbone to my ecommerce enterprise" 5/5 What do you like best about sticky.io? I like the speed of and reliability of the system. Online retail is a 24 hour a day, 365 days a year business. You can never afford for your shopping cart to go down. LimeLight was architected on AWS and stands on the most reliable servers in the world. I also like that the system is the "system of record" for everything that flows through my online store. I can use any front end, website or custom funnel I want (most of which are way faster and optimized in a way that even the best funnel makers can't match). They have some of the best in class reporting / ecommerce analytics and also have very very smart staff members and data scientists that understand performance marketing, direct response marketing and online retail. Review collected by and hosted on G2.com. What do you dislike about sticky.io? The only criticism I might have is that it is difficult to view some of the features within the application on mobile devices. However, they did just release a new mobile-optimized reporting platform which is really slick. Review collected by and hosted on G2.com. Recommendations to others considering sticky.io: If you have an online retail store and sell anything in a subscription or recurring, I would highly recommend you look at the LimeLight system. Review collected by and hosted on G2.com. What problems is sticky.io solving and how is that benefiting you? It is a single, central shopping cart / subscription billing engine that outpaces the big shopping carts and systems by light years. It also solves the typical online retailer's nightmare of integrating multiple shipping centers, outsourced customer service companies and billing gateways all in one platform. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Mikey C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mikey C.") MC Mikey C. Business Operations Manager Computer Software Small-Business (50 or fewer emp.) 5/21/2018 "Limelight rules!" 5/5 What do you like best about sticky.io? I've been using Limelight CRM for 4 years now. I like that it is a comprehensive solution. Like as a CRM it does EVERYTHING. It has intergrations to anything that you could want, the customer service team helps you with any questions that you have, and if you feel like something is missing their product team will help you to get it up there. Really they are a great company with a great product. Review collected by and hosted on G2.com. What do you dislike about sticky.io? I don't like the new reports that limelight put out because the font is a very light color which is hard to read and it takes more steps to pull the same report from the legacy reports. Review collected by and hosted on G2.com. What problems is sticky.io solving and how is that benefiting you? Limelight makes it easy to sell products, track sales, test campaigns, and stay ahead of the curve. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic GC Giancarlo C. Small-Business (50 or fewer emp.) 6/13/2018 "A Pioneer when it comes to Ecommerce" 5/5 What do you like best about sticky.io? Back end tools and integrations integrations to other tools that are super useful as your business needs increase Review collected by and hosted on G2.com. What do you dislike about sticky.io? Hard to say, they stay ahead and now their team is super savvy and are constantly developing new solutions Review collected by and hosted on G2.com. Recommendations to others considering sticky.io: It has a lot of tools that can be used to maximize revenue and build a solid company. You will need their tools as you grow. Review collected by and hosted on G2.com. What problems is sticky.io solving and how is that benefiting you? They give you access to cutting edge data that will allow you to maximize the profits for any Ecommerce company. In addition to that, Lime Light's team is great, staying ahead and always implementing new tools that allow you to stay relevant Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 5/20/2018 "A high performance subscription engine" 5/5 What do you like best about sticky.io? I like the value added services and features built into Limelight that allow you to maximize the revenue from your subscription offer. Limelight provides necessary functionality to help people new to business, compete against much larger established companies, by maximizing profitability. Review collected by and hosted on G2.com. What do you dislike about sticky.io? The data between old and new reports contains discrepancies that need to be fixed. Sometimes they are off significantly and you have to work with their team to find the error. They are helpful and usually address the issue. More eCommerce features could be included, but they are gradually being implemented, but it's not as robust as it could be. Review collected by and hosted on G2.com. Recommendations to others considering sticky.io: If you're looking for a CRM that will get the job done when it comes to not only managing, but maximizing revenue of a subscription offer, then I would give Limelight a shot. There are several CRM's whose features may be more user friendly or whose UI may have a better design, but Limelight is built for scaling a business from $0 to significant revenues. They seem to be moving in the right direction and are looking to support as many eCommerce features as possible. Review collected by and hosted on G2.com. What problems is sticky.io solving and how is that benefiting you? It helps with maximizing revenue on a subscription business model that typically has a lot of front loaded cost. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 6/21/2018 "Powerful & Robust eCommerce Platform - Highly Recommend" 5/5 What do you like best about sticky.io? Consistency. I've worked with 3 other platforms before making the transition to LimeLight. LL goes above and beyond in their offerings and I'm constantly surprised by the level of support they provide and the professionalism of their staff. New releases, features, and updates are handled seamlessly. No downtimes and great reporting analytics. Review collected by and hosted on G2.com. What do you dislike about sticky.io? I had experienced issues with the new update regarding mobile compatibility that has since been patched. In the past, for some of my straight sale endeavors I may need to use a workaround for more complex reporting. Review collected by and hosted on G2.com. Recommendations to others considering sticky.io: I've worked with multiple eCommerce platforms and understand the difficulty and time it takes to move from one platform to the other. I think it highly worth the time invested. Review collected by and hosted on G2.com. What problems is sticky.io solving and how is that benefiting you? This platform has solved a lot of pain points for me including clear and accurate reporting of my most important metrics. Constant releases of new and improved features are almost always applicable to my business and help drive the bottom line. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Small-Business (50 or fewer emp.) 5/17/2018 "Best subscriptions management & analytics CRM" 5/5 What do you like best about sticky.io? The Subscription management and flexibility of customizing campaigns & third party vendors is superior to other platforms I tested. The management team seems committed to building features needed and integrating providers I use. The design is intuitive and is pleasant for team members. Review collected by and hosted on G2.com. What do you dislike about sticky.io? Analytics speed was a historical issue but the speed has signficantly improved in 2017 and has been a non issue for about a year. Review collected by and hosted on G2.com. What problems is sticky.io solving and how is that benefiting you? Subscription management Customer management Good campaign flexibility Analytics to combat risk Third party provider integration Review collected by and hosted on G2.com. 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