--- title: Steer Reviews meta\_title: 'Steer Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 18 reviews by the users' company size, role or industry to find out how Steer works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 18 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Automotive url: https://www.g2.com/categories/automotive --- # Steer Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Steer but has limited features. Are you part of the Steer team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Steer offers a full suite of CRM tools for independent and multi-location repair shops. With features like text and email reminders, an easy-to-use online appointment scheduler, and reputation management tools, auto shops have everything they need to grow their business and build strong customer relationships. Elevate Your Shop’s Communications with Steer’s Text & Email Messaging Online Scheduling Reserve with Google Maintenance Reminders Deferred Services Reputation Management Advanced Reporting Telematics (coming soon!) * * * Seller [Steer](https://www.g2.com/sellers/steer) Discussions [Steer Community](https://www.g2.com/products/steer-by-mechanic-advisor-steer/discuss) Languages Supported English Overview by Shawn Rickenbacker Show More ## Top-Rated Alternatives [ ![Podium](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Podium") Podium 4.5/5(2,110) ](https://www.g2.com/products/podium/reviews) [ ![Dabadu XRM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dabadu XRM") Dabadu XRM 5/5(129) ](https://www.g2.com/products/dabadu-xrm/reviews) [ ![CDK CRM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CDK CRM") CDK CRM 4.4/5(77) ](https://www.g2.com/products/cdk-crm/reviews) [ View All Alternatives ](https://www.g2.com/products/steer-by-mechanic-advisor-steer/competitors/alternatives) ## User Insights Average based on 18 real user reviews. [Log in to unlock pricing and user insights](/login) ## Steer Integrations (2) What do users say about integrations? Integration information sourced from real user reviews. ![Brett H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brett H.") BH Brett H. Shop Owner Small-Business (50 or fewer emp.) 4/29/2026 "Hugely beneficial system that allows for a great client experience" 5/5 What do you like best about Steer? Customer communication and notifications is excellent. Deferred work campaigns and maintenance campaigns have been extremely beneficial as well. Review collected by and hosted on G2.com. What do you dislike about Steer? Creating and maintaining campaigns is a bit cumbersome for staff members who's primary role is not a CSR. I'm sure regular use and more training would overcome those issues. A closer integration with AutoOps that uses a single sign on and web page would also streamline the entire process. Review collected by and hosted on G2.com. What problems is Steer solving and how is that benefiting you? AI integration has been helpful as well as providing customers with a portal for them or us to use to check on their progress. The Opportunity hub is a great but heavily underutilized tool on our part. The phone integration is also very nice. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jon W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jon W.") JW Jon W. Chief Executive Officer Small-Business (50 or fewer emp.) 11/21/2023 "My SEO reviews have boosted my presence online." 5/5 What do you like best about Steer? The backdoor to Tekmetrics reaches out for appointment reminders, communication, making sure the customer is ok and satisfied with repairs along with requesting reviews to boost SEO presence. Customer support reaches out regularly to see if I have any questions. They make it easy to use for creating campaigns SMS or Email. It was as simple as toggling the button on Tekmetrics for easy integration. They also have the option to send SMS alerts when a customer contacts VIA MechanicAdvisor to my email so I can respond faster. Review collected by and hosted on G2.com. What do you dislike about Steer? Sometimes the messages are hard to clear out without individually selecting on each one. Review collected by and hosted on G2.com. What problems is Steer solving and how is that benefiting you? SEO assitance. When it comes to Customer relations they do a great job of reaching out to the customer and asking if they are satisfied and if so please leave a review. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic PM Palani M. T Enterprise (\> 1000 emp.) 2/28/2023 "Connecting Automobile Repair + People" 4/5 What do you like best about Steer? The most liked feature in Mechanic advisor is - connecting people seamlessly throughout the repair / car workstation and providing updates on a timely basis on cost and other facts Review collected by and hosted on G2.com. What do you dislike about Steer? The most unliked feature in Mechanic advisor is -- its not user-friendly with the application and the terms used are not relevant , it should show the progress of car repair and EOD for the work done Review collected by and hosted on G2.com. What problems is Steer solving and how is that benefiting you? Timely Report - like so and so work is done , so much XX cost Images of each spare parts List of Items available Delivery charges for externally ordered item will be good Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Palani M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Palani M.") PM Palani M. Performance Test Lead Enterprise (\> 1000 emp.) 2/21/2023 "Connecting Automobile Service in Fingertips" 4.5/5 What do you like best about Steer? the main feature that i liked about mechanic advisor is connecting people to their car/or any other vehicles repair - so that we can get things done by a single app Review collected by and hosted on G2.com. What do you dislike about Steer? the idea here is great but the user interaction on the app should be simplified ( user friendly) - like what product you want and what is the exact price of it - what will be the labour cost including all tax - Review collected by and hosted on G2.com. What problems is Steer solving and how is that benefiting you? Connecting to the repair shop Billing Product view customer reviews on the product items available for sales and repair tax Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Nicholas W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicholas W.") NW Nicholas W. Vice President of Human Resources Mid-Market (51-1000 emp.) 11/7/2022 "Mechanic Advisor is Informative & Helpful" 4.5/5 What do you like best about Steer? I love their "Find The Right Mechanic" feature. It allows you to search your local area for mechanic options and provides reviews of the mechanic shops. They also show coupon offers that are near you when you search for mechanic options. They also have the program as a mobile app as well as a website. You can directly interact with your mechanic working on your vehicle through the mobile app sending pictures and getting updates. Review collected by and hosted on G2.com. What do you dislike about Steer? I dislike how new the app/program is. There is not a plethora of reviews yet, and the mechanics haven't all claimed their shops on the program. Review collected by and hosted on G2.com. What problems is Steer solving and how is that benefiting you? I think it is putting the necessary information for a customer to find a mechanic they can trust in their hands. I also think they are creating an easier way for the customer and mechanic to communicate back and forth with each other. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Deep G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deep G.") DG Deep G. Sales Manager Mid-Market (51-1000 emp.) 9/16/2022 "Worth using it once" 5/5 What do you like best about Steer? I like how they provide the list and the features to communicate with customers. I have never seen a shop here in the local area that runs through this automation, and it's indeed great to have so much automation with less cost. Review collected by and hosted on G2.com. What do you dislike about Steer? Nothing as such because its been a shorter time to use it but can tell that there is a room to improve the graphics a bit and maybe increasing the customer directory is good but need to see that it doesn't become a service like yellow pages. Review collected by and hosted on G2.com. What problems is Steer solving and how is that benefiting you? Its benefitting overall in every aspect, right from when a customer comes to the delivery of the product and the after-sales service provided by the company. Even the end customers would find it easier to manage their vehicles on time because they have someone to remind them. Usually, most cars lag good maintenance, which can be solved by introducing mechanic advisor. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Nagraj T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nagraj T.") NT Nagraj T. Project Team Lead Small-Business (50 or fewer emp.) 9/27/2022 "Trending & future is MechanicAdvisor" 4.5/5 What do you like best about Steer? Well, the best part of MechanicAdvisor is how it helps us connect and create a network, which helps during difficult times and maintains our vehicle with regular reminders and checks. Review collected by and hosted on G2.com. What do you dislike about Steer? There are more than 5000 shops & mechanics which are certified. However, choosing from the vast list will be confusing and complicated. Instead, you can have prime certified service providers whom we can pick and opt for the service. Review collected by and hosted on G2.com. What problems is Steer solving and how is that benefiting you? Since vehicles travel from one place to another, we can't have a mechanic in our cars all the time. Our car can break down at any time, anywhere. It's beneficial to have a network to connect to during an emergency. Not only that, but it also helps to diagnose and remind the scheduled repair timely. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Michael S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael S.") MS Michael S. PC Tech Small-Business (50 or fewer emp.) 9/22/2022 "Easy to find Mechanics" 4.5/5 What do you like best about Steer? It's great being able to utilize this site to find mechanics that are nearby, along with any deals that they have going on. It's always nice to save money by doing a little bit of research ahead of time. Review collected by and hosted on G2.com. What do you dislike about Steer? The only issue that I seem to have is it can be hard to find a mechanic in small locations. It would be awesome if at least they show up in the search even if they have no deals available. Review collected by and hosted on G2.com. What problems is Steer solving and how is that benefiting you? MechanicAdvisor is filling in to connect shops with potential customers. It also looks like they have great features for the shop that can keep us customers engaged and informed along the way, which is extremely nice. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![PRANAV P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PRANAV P.") PP PRANAV P. Graphic Designer Small-Business (50 or fewer emp.) 2/2/2023 "Users perspective and ideology is going to make stand out the mechanic advisor" 4.5/5 What do you like best about Steer? I like the verity's of plans like premium standard basic Review collected by and hosted on G2.com. What do you dislike about Steer? In repair shop section, EV should be added because of the increased market of EV's Review collected by and hosted on G2.com. What problems is Steer solving and how is that benefiting you? For the motorcycle mechanics their are multiple options in a single zip code Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Greta H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Greta H.") GH Greta H. Clinical support specialist Mid-Market (51-1000 emp.) 9/20/2022 "Easy to search and quick solutions" 5/5 What do you like best about Steer? It's so easy to search for solutions and find correct solutions to fix vehicles. You are able to click through and find what is wrong with the vehicle and refine your search easily. Review collected by and hosted on G2.com. What do you dislike about Steer? If it's a vague issue you may get a lot of search results back and it may not narrow your problem down. You need to be as specific as possible or you won't get the results you want. Review collected by and hosted on G2.com. What problems is Steer solving and how is that benefiting you? We have been needing to find solutions for a 2013 Ford Fusion and using mechanic advisor has allowed us to search for solutions to fix the vehicle accurately and appropriately Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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