StackAdapt Reviews (872)

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StackAdapt Reviews (872)

View 2 Video Reviews
4.7
873 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the platform for its ease of use and exceptional customer support, which significantly enhances their campaign management experience. The intuitive interface and robust targeting options allow for effective multi-channel advertising, making it easier to achieve desired results. However, some users note a steep learning curve for advanced features, which may require additional time to master.

Pros & Cons

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Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Agile, Results-Driven Team That Feels Like an Extension of Ours"
5/5
What do you like best about StackAdapt?

Our contacts (Neil, Charlotte, Wiktoria) feel like a true extension of our team. They are so agile, help us solve client challenges, and get amazing results. Review collected by and hosted on G2.com.

What do you dislike about StackAdapt?

1 account for all clients, it would be easier if it was standard to create a different account per client. Review collected by and hosted on G2.com.

Abhishek y.
AY
Abhishek y.
Performance Marketing and Analytics Manager
Small-Business (50 or fewer emp.)
"User-Friendly Interface, But Bulk Editing Needs Improvement"
5/5
What do you like best about StackAdapt?

The UI and ease of use of the platform is really accommodating for any one using the platform for first time. The agency reps and customer support that we get is also exceptional helping us with ease of integration and ease of implementation within the team as well as outside of it. Review collected by and hosted on G2.com.

What do you dislike about StackAdapt?

Need better help with bulk edits specially while naming ads at a large scale. Review collected by and hosted on G2.com.

Jacob V.
JV
Jacob V.
Digital Marketing Specialist
Small-Business (50 or fewer emp.)
"Effortless Campaigns and Tracking, But Media Spend Limit Frustrates At Times"
5/5
What do you like best about StackAdapt?

Campaign building is smooth and easy. It's easy to look at all my metrics in one place. The biggest thing I love about StackAdapt is how easy it is to generate tracking pixels for all my clients. Review collected by and hosted on G2.com.

What do you dislike about StackAdapt?

The $300 media spend limit on the campaign level. Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Mid-Market (51-1000 emp.)
"Easy-to-Use Backend Platform with Knowledgeable, Idea-Driven Account Managers"
4.5/5
What do you like best about StackAdapt?

Easy to use backend software platform. Knowledgable account managers that bring fresh ideas to the table and are able to assist with campaign strategy. Review collected by and hosted on G2.com.

What do you dislike about StackAdapt?

There are a lot of products in the platforms that take a significant amount of time to learn. Review collected by and hosted on G2.com.

GA
Greg A.
VP, Marketing & Media
Small-Business (50 or fewer emp.)
"Great partner with excellent programmatic ad tech"
5/5
What do you like best about StackAdapt?

I've been working with StackAdapt for the last two years after working with a number of different programmatic providers and platforms. StackAdapt prioritizes establishing and sustaining great partnerships, whether for managed services or self-service. Their ad buying platform is very user-friendly, and they are constantly investing in improving it and seeking customer feedback. I'm always impressed with their focus on fine-tuning all aspects of their platform and providing the necessary resources to ensure our team gets the most out of its capabilities. In terms of StackAdapt's ad buying capabilities, their wide range of targeting options, placements, and format types easily compete with the best of the other DSPs. Review collected by and hosted on G2.com.

What do you dislike about StackAdapt?

To be honest, there's not a lot to dislike about StackAdapt. StackAdapt has seen pretty significant growth over the last few years, and with that comes some growing pains, which can be expected. This has led to the shuffling of team members or folks who handle our accounts, which, at times, was a bit jarring, but despite that, StackAdapt is always seeking feedback and trying to improve wherever it can and has been very upfront about its changes. Review collected by and hosted on G2.com.

Nick B.
NB
Nick B.
Senior Media Director
Mid-Market (51-1000 emp.)
"Outstanding Account Support, but UX for Campaign Implementation could be better"
5/5
What do you like best about StackAdapt?

The customer service from our account manager at StackAdapt is excellent - quick to respond, engaged with our clients business and strong consultative support. Review collected by and hosted on G2.com.

What do you dislike about StackAdapt?

There's been some feedback about the challenges of UX for planners implementing campaigns in-platform.. Other issues are the quality of the brand lift study outputs and the belieft that other DSP's offer more premium inventory for CTV. Review collected by and hosted on G2.com.

Felipe E.
FE
Felipe E.
Senior Paid Media Manager
Small-Business (50 or fewer emp.)
"Top platform, top service!"
5/5
What do you like best about StackAdapt?

Aside from their very comprehensive and ever-evolving features, the platform is self-serve, which suits me and my team to keep control of our paid media activity. However, the StackAdapt team is always there to help, regardless of how small or big the ask is! Our account manager, Phoebe Ellis, is super responsive, friendly and helps us make everything run smoothly.

Getting started is super easy, the platform allows you to implement campaigns and get them live in minutes. Even better, if you're pressed for time (as we all are), the StackAdapt team can set them up within a day.

StackAdapt has become a staple in our programmatic activity, and we frequently use it for almost all our paid media activity.

Something very important for us, and our clients, is to be able to integrate our programmatic campaigns across other activities and platforms. It's very easy to do it, and you can even house all your activity (for the lack of better terms) in StackAdapt for a holistic view. Review collected by and hosted on G2.com.

What do you dislike about StackAdapt?

It's hard to say, honestly, but I think a lot of the features are very comprehensive, and the service is top-notch. But if I had to pick something, it would be the reporting downloads, which are emailed to you as opposed to straight data downloads (if you want specific reports, that is). Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
UL
Verified User in Leisure, Travel & Tourism
Mid-Market (51-1000 emp.)
"Advanced Yet User-Friendly Platform with Outstanding Support"
5/5
What do you like best about StackAdapt?

StackAdapt offers advanced capabilities, but a simplified user-experience. Mid to senior performance marketers, don't need to feel daunted when setting up campaigns! Their team's support and account management are excellent.

I appreciate how the products are continually evolving to foster innovation and enhance performance. In my experience, setting up and measuring campaigns is straightforward. Review collected by and hosted on G2.com.

What do you dislike about StackAdapt?

For entry-level digital marketers, it may feel a bit technical at first. However, after completing the training, most of the steps become fairly intuitive and are similar to those found on other major ad platforms. I strongly suggest dedicating enough time to training and setting up test campaigns before launching anything live. Review collected by and hosted on G2.com.

Lily H.
LH
Lily H.
Account Coordinator
Small-Business (50 or fewer emp.)
"Effortless Insights and Outstanding Support"
5/5
What do you like best about StackAdapt?

I really like the display format and how easy it is to access really cruical data like customer insights, results, locations and any potential optimisations. Plus the team are super quick to respond to any queries or thoughts we have to bring our client's campaigns to life. Implementation of campaigns and integration is super easy! Review collected by and hosted on G2.com.

What do you dislike about StackAdapt?

My only suggestion (which i believe is being worked on) is a week-on-week comparison feature. Review collected by and hosted on G2.com.

Tanya R.
TR
Tanya R.
Senior Director of Media Buying and Client Management
Small-Business (50 or fewer emp.)
"Outstanding Customer Service and Support from Stack Adapt"
5/5
What do you like best about StackAdapt?

Stack Adapt's customer service and our account management team is always ready to help and trouble shoot issues with us. Also, our finance department loves how they invoice our campaigns. Review collected by and hosted on G2.com.

What do you dislike about StackAdapt?

At this point, I have no issues. Everything has been running smoothly. Review collected by and hosted on G2.com.