SpotRight

By SpotRight

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4.5 out of 5 stars

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SpotRight Reviews & Product Details

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SpotRight Reviews (13)

Reviews

SpotRight Reviews (13)

4.5
13 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the intuitive interface and powerful analytics capabilities of the software, which make it easy to navigate and generate insightful reports. Many appreciate the strong customer support provided, enhancing their overall experience. However, some users note that report generation can occasionally take longer than expected.
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LH
Employment Recruiter
Retail
Small-Business (50 or fewer emp.)
"SpotRight provides poot service and insights"
What do you like best about SpotRight?

SpotRight lacks the ability to keep me informed and, up to date through updates and communication. Their platform is not user friendly I did initially find some of the terms a bit confusing. Review collected by and hosted on G2.com.

What do you dislike about SpotRight?

The help section and their team members were not quick to provide clarification. It would be betterif we had access to third party environments. The inconvenience I've experienced is that the reports sometimes take a hours but with a turnaround time SpotRight would be good. Review collected by and hosted on G2.com.

KR
Senior Account Executive
Consumer Goods
Mid-Market (51-1000 emp.)
"Easy to navigate tool that is sleek, clean, and works well"
What do you like best about SpotRight?

This tool has powerful social media listening and analytics capabilities. The interface is intuitive, allowing users to get valuable results efficiently. Review collected by and hosted on G2.com.

What do you dislike about SpotRight?

Every aspect of this software is great. The product we were promised and the product we wound up with were exactly same thing. Review collected by and hosted on G2.com.

SS
Small-Business (50 or fewer emp.)
"Unrivaled Client support for an Extraordinary Item"
What do you like best about SpotRight?

The Spotright Group is a joy to work with! They go above and beyond to explain, come up with ideas, and provide solutions to issues and questions. They are patient and ready to give individual consideration to their clients. Review collected by and hosted on G2.com.

What do you dislike about SpotRight?

Once in a while the reports require a couple of hours and a quicker completion time would be better. Wish we approached more outsider conditions through SR. Not much! I sometimes get lost in the terminology, but the help section and the team members themselves are always quick to provide clarification. Review collected by and hosted on G2.com.

HB
Art Director
Small-Business (50 or fewer emp.)
"Very intuitive and multifunctional tool for collecting site statistics"
What do you like best about SpotRight?

I like the customization of various charts and different metrics used to analyze data from a different perspective. Review collected by and hosted on G2.com.

What do you dislike about SpotRight?

I haven't had any problems. Easy to learn and create reports. Review collected by and hosted on G2.com.

JN
Small-Business (50 or fewer emp.)
"It is easy to create reports and review statistics"
What do you like best about SpotRight?

It offers a user friendly interface that makes it easy for user to navigate and understand the data presented. Review collected by and hosted on G2.com.

What do you dislike about SpotRight?

I like everything about the product.it is very easy to create and setup reports. Review collected by and hosted on G2.com.

LO
Enterprise (> 1000 emp.)
"Spotright Review"
What do you like best about SpotRight?

I like to have a software company to answer any and all questions Review collected by and hosted on G2.com.

What do you dislike about SpotRight?

I wish that they were not temporarily clsoed Review collected by and hosted on G2.com.

Cristin M.
CM
Chief Consultant
Mid-Market (51-1000 emp.)
"Vital Tool for Audience Development & Strategic Targeting"
What do you like best about SpotRight?

The insight into unique affinities per audience is invaluable when developing paid media campaigns and/or conducting media outreach (PR). Discovering interest outliers has helped me to push my brands outside of comfort zone and the return on investment is huge. Review collected by and hosted on G2.com.

What do you dislike about SpotRight?

I do wish there was an opportunity to evaluate audiences based on a full social footprint versus TW + IG only. Understand limited access via API, however. Review collected by and hosted on G2.com.

DM
Enterprise (> 1000 emp.)
"SpotRight is a great partner for audience definition, persona development and social insights!"
What do you like best about SpotRight?

Their team & people, the intuitive interface and ability to have access to data and insights at my fingertips. For us, it unlocks unique perspectives to ensure our clients are effectively leveraging their media investments. We also love the support we receive from the SpotRight team, they are truly client focused and helping us and our mutual clients succeed. Review collected by and hosted on G2.com.

What do you dislike about SpotRight?

Very little. They do a great job with updates and communicating any issues with the platform. I'd like more insight on their roadmap and what the new capabilities are on the horizon. Review collected by and hosted on G2.com.

Bethany I.
BI
Digital Engagement Specialist
Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Superior Customer Service for a Great Product"
What do you like best about SpotRight?

The Spotright Team is a pleasure to work with! They go out of their way to explain, brainstorm and offer solutions to questions and problems. They are patient and willing to pay individual attention to their customers. Review collected by and hosted on G2.com.

What do you dislike about SpotRight?

Not much! Occasionally, some of the terms used confuse me, but the help section and the team members themselves are always quick to clarify. Review collected by and hosted on G2.com.

Yousef K.
YK
President/CEO
Marketing and Advertising
Small-Business (50 or fewer emp.)
"The most used 3rd party research tool we use"
What do you like best about SpotRight?

The ability to take actionable insights from very stable sample sizes from real people actively engaged vs. what we've had our disposal for years, under sampled surveys. Review collected by and hosted on G2.com.

What do you dislike about SpotRight?

Wish we had access to more 3rd party environments through SR Review collected by and hosted on G2.com.

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SpotRight