SpikeFli is a cloud-based business intelligence technology that reads; analyses and displays vendor billing data in a way that allows corporations to understand and manage their operational expenses for Telecom & Information Technology, in one centralized platform.
Ease of use compared to others on the market with a clean, graphical interface. Excellent value for the money compared to more well known programs. It has ability to integrate information from many carriers and manage both telecom and IT assets in one place.
What do you dislike?
Did not have a defined billing component at the time we adopted this program, but leadership at SpikeFli was committed to custom developing this area with us because it was vital to how we managed our wireless program. I always look forward to being able to customize the Dashboard, and Alerts section.
Recommendations to others considering the product:
The Asset management area is wonderful, giving you quick, informative access to your devices and where they are deployed so anyone must try it once.
What problems are you solving with the product? What benefits have you realized?
Reduced human resources required to produce quality results for our clients. The back-end CRM allows us to ensure our SLA's are in line with our promises. But due to billing issues, I switched to another software. But it is also a nice and helpful software.
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