Soutron Library And Information Management Reviews & Product Details

I appreciate the customizations that Soutron offers compared to its competitors. I was able to customize our portal layout, the way our records were displayed, and received training and assistance on how to set up templates for cataloging. I had a lot of assistance learning how to use the system, which I appreciated. Review collected by and hosted on G2.com.

The downside to having a lot of customizations and options is that it can be difficult to learn how to do everything possible with the system. I get a lot of help setting up portal layouts, but there is a learning curve in figuring it out. Review collected by and hosted on G2.com.

It is fast and reliable. Our implementation did not take long, and we had all the support need it. I use it daily for ILL services. The customer support is also reliable. It is not complicated to learn how to use it. Review collected by and hosted on G2.com.

The look of the app could be more attractive. Review collected by and hosted on G2.com.

User interface very clear and easy to use Review collected by and hosted on G2.com.

Having to jump between old interface and new Review collected by and hosted on G2.com.

It is an intuitive system that is easy to manage, it allows staff to easily access and maintain records. Implementation was quick and required minimal input from me. Customer support is always helpful and issues are quickly resolved. Review collected by and hosted on G2.com.

Deleting records can be quite time consuming so when doing an archive clearance it takes more time than I'd like to update the system. Review collected by and hosted on G2.com.

Soutron is always responsive to our queries or training requests and strives to resolve any issues quickly. Review collected by and hosted on G2.com.

There are times when the small size of our collection meant the functionality available is too sophisticated for our needs. However, we have been able to select the modules and functionality that are most relevant to us. Review collected by and hosted on G2.com.

Approachable, responsive supportive team who work collaboratively to deliver new feature requests and ensure smooth running of our library system Review collected by and hosted on G2.com.

It's hard to pinpoint anything, we're very happy with the service we receive. If I were being picky, I'd really appreciate there being an email thread for queries and support to help with context Review collected by and hosted on G2.com.

Very professional, friendly and approachable team with brilliant support. Review collected by and hosted on G2.com.

Nothing. Everything runs smoothly. I cannot think of any negatives. Review collected by and hosted on G2.com.

Soutron for me is the best supplier for workflow. I could match resources, data could be structured and be presented through this library management system. I could achieve great workflow having the database of Soutron. I could solve the gaps in my research using "the hearts of heart" of all products that Soutron delivers. I started respecting myself as a researcher using this platform and services. Review collected by and hosted on G2.com.

I did not find shortcomings in the system rather it demands a lot and a little heavy on my financial funds but everything else is great! Review collected by and hosted on G2.com.