--- title: SolarWinds Security Event Manager Reviews meta\_title: 'SolarWinds Security Event Manager Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 76 reviews by the users' company size, role or industry to find out how SolarWinds Security Event Manager works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 76 scale: '5' date\_modified: '2026-08-09' parent\_category: name: System Security url: https://www.g2.com/categories/system-security --- ### SolarWinds Security Event Manager Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **high detection efficiency** of SolarWinds Security Event Manager, finding it easy to monitor and manage. [(1 mentions)](https://www.g2.com/products/solarwinds-security-event-manager/reviews?filters%5Bsentiment_snippet%5D=1937100&qs=pros-and-cons#reviews) Users find the **ease of use** for admins particularly beneficial, especially when adding devices effortlessly. [(1 mentions)](https://www.g2.com/products/solarwinds-security-event-manager/reviews?filters%5Bsentiment_snippet%5D=1937101&qs=pros-and-cons#reviews) Users find the **licensing complexity** of SolarWinds Security Event Manager to be a significant drawback in usability. [(1 mentions)](https://www.g2.com/products/solarwinds-security-event-manager/reviews?filters%5Bsentiment_snippet%5D=1937106&qs=pros-and-cons#reviews) Users find **poor customer support** frustrating, especially due to limited expert assistance and ineffective online help. [(1 mentions)](https://www.g2.com/products/solarwinds-security-event-manager/reviews?filters%5Bsentiment_snippet%5D=1937099&qs=pros-and-cons#reviews) ### Top Pros or Advantages of SolarWinds Security Event Manager ##### 1. Detection Efficiency Users value the **high detection efficiency** of SolarWinds Security Event Manager, finding it easy to monitor and manage. [ See 1 mentions ](https://www.g2.com/products/solarwinds-security-event-manager/reviews?filters%5Bsentiment_snippet%5D=1937100&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.0/5 "Solarwinds\_Siem" What do you like about SolarWinds Security Event Manager? Easy to use by admins, adding devices is simple. ##### 2. Ease of Use Users find the **ease of use** for admins particularly beneficial, especially when adding devices effortlessly. [ See 1 mentions ](https://www.g2.com/products/solarwinds-security-event-manager/reviews?filters%5Bsentiment_snippet%5D=1937101&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.0/5 "Solarwinds\_Siem" What do you like about SolarWinds Security Event Manager? Easy to use by admins, adding devices is simple. ### Top Cons or Disadvantages of SolarWinds Security Event Manager ##### 1. Licensing Cost Users find the **licensing complexity** of SolarWinds Security Event Manager to be a significant drawback in usability. [ See 1 mentions ](https://www.g2.com/products/solarwinds-security-event-manager/reviews?filters%5Bsentiment_snippet%5D=1937106&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.0/5 "Solarwinds\_Siem" What do you dislike about SolarWinds Security Event Manager? Licensing or commercial part is very complex. Expert level Support is very limited specially in this region. Online support is not very useful ##### 2. Poor Customer Support Users find **poor customer support** frustrating, especially due to limited expert assistance and ineffective online help. [ See 1 mentions ](https://www.g2.com/products/solarwinds-security-event-manager/reviews?filters%5Bsentiment_snippet%5D=1937099&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.0/5 "Solarwinds\_Siem" What do you dislike about SolarWinds Security Event Manager? Licensing or commercial part is very complex. Expert level Support is very limited specially in this region. Online support is not very useful ## Top-Rated Alternatives [ ![IBM QRadar SIEM](https://images.g2crowd.com/uploads/product/hd_favicon/7d76baae79036d41d25c4a6c46e5af43/ibm-ibm-qradar-siem.svg "IBM QRadar SIEM") IBM QRadar SIEM 4.4/5(338) ](https://www.g2.com/products/ibm-ibm-qradar-siem/reviews) [ ![Splunk Enterprise Security](https://images.g2crowd.com/uploads/product/hd_favicon/b92838221b8df42dd6b5bb09c9f8ff55/splunk-enterprise-security.svg "Splunk Enterprise Security") Splunk Enterprise Security 4.3/5(248) ](https://www.g2.com/products/splunk-enterprise-security/reviews) [ ![Datadog](https://images.g2crowd.com/uploads/product/hd_favicon/1498834114/datadog.svg "Datadog") Datadog 4.4/5(726) ](https://www.g2.com/products/datadog/reviews) [ View All Alternatives ](https://www.g2.com/products/solarwinds-security-event-manager/competitors/alternatives) ![Verified User in Package/Freight Delivery](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Package/Freight Delivery") AP Verified User in Package/Freight Delivery Mid-Market (51-1000 emp.) 3/16/2019 "Solar Win!" 5/5 What do you like best about SolarWinds Security Event Manager? Ease of use and the visibility into whats going on! Review collected by and hosted on G2.com. What do you dislike about SolarWinds Security Event Manager? Hummmmm....................................... Review collected by and hosted on G2.com. Recommendations to others considering SolarWinds Security Event Manager: Just use it! Review collected by and hosted on G2.com. What problems is SolarWinds Security Event Manager solving and how is that benefiting you? Tractability is key to providing the fastest path to a resolution. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") AG Verified User in Government Administration Enterprise (\> 1000 emp.) 3/6/2019 "Solarwinds" 3/5 What do you like best about SolarWinds Security Event Manager? graphs and ability to deep drive into solution, Review collected by and hosted on G2.com. What do you dislike about SolarWinds Security Event Manager? our correlation is not in place. So need to implement more features. Review collected by and hosted on G2.com. What problems is SolarWinds Security Event Manager solving and how is that benefiting you? network monitoring Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign JL John L. Technician Information Technology and Services Small-Business (50 or fewer emp.) 8/17/2018 Business partner of the seller or seller's competitor, not included in G2 scores. "Useful tool when you have many systems to take care of. " 3.5/5 What do you like best about SolarWinds Security Event Manager? The system is straightforward and easy to use and work with. Provides a lot of information without having to remote in and disturb the user. Review collected by and hosted on G2.com. What do you dislike about SolarWinds Security Event Manager? SolarWinds in general could use a general fix and redesign. There are several aspects that don't always function properly or are finicky to get working. Review collected by and hosted on G2.com. What problems is SolarWinds Security Event Manager solving and how is that benefiting you? SolarWinds Log and Event Manager helps identify and solve problems for our customers, sometimes before they even realize that they have a problem. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 12/28/2018 "Solar Winds - Good tool for an enterprise framework" 5/5 What do you like best about SolarWinds Security Event Manager? Solar Winds gives immense small features to maintain an application framework. It helps to set all the application servers under one maintenance umbrella. Review collected by and hosted on G2.com. What do you dislike about SolarWinds Security Event Manager? The issue of it's connectivity to cloud and high price. Review collected by and hosted on G2.com. What problems is SolarWinds Security Event Manager solving and how is that benefiting you? Maintenance of many applications and severs. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 7/31/2018 "It is a great tool for managing logs." 4.5/5 What do you like best about SolarWinds Security Event Manager? That all types of logs can be configured and backups can be scheduled. Review collected by and hosted on G2.com. What do you dislike about SolarWinds Security Event Manager? Sometimes it does not take the configuration the first time and it is necessary to configure it a second time. Review collected by and hosted on G2.com. Recommendations to others considering SolarWinds Security Event Manager: Without a doubt, it is a very useful tool for monitoring equipment, communication lines, and backup programming, which is the main use we give it. Review collected by and hosted on G2.com. What problems is SolarWinds Security Event Manager solving and how is that benefiting you? The initial installation is somewhat complex. It helps us monitor all the equipment and schedule backups. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 inviteAI Translated ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") IC Verified User in Consumer Goods Mid-Market (51-1000 emp.) 10/26/2018 "Monitoring Capabilities" 4.5/5 What do you like best about SolarWinds Security Event Manager? We use solar winds for our server performance. Like CPU utilization etc. Review collected by and hosted on G2.com. What do you dislike about SolarWinds Security Event Manager? We aren't able to differentiate between the load balancers. Say one server is more utilize than the other, we still get alters. Not sure if we need to configure it differently. Review collected by and hosted on G2.com. What problems is SolarWinds Security Event Manager solving and how is that benefiting you? Alerts on servers when CPU is utilized more than the Threshold limit. Helps us to be proactive in monitoring the systems Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Glass, Ceramics & Concrete](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Glass, Ceramics & Concrete") AG Verified User in Glass, Ceramics & Concrete Enterprise (\> 1000 emp.) 7/30/2018 "Solarwinds my personal opinion" 4.5/5 What do you like best about SolarWinds Security Event Manager? Easy way for me and my team to manage majority of my network devices Review collected by and hosted on G2.com. What do you dislike about SolarWinds Security Event Manager? Web portal can be slow sometime, but this could be due to our current system that the apps is running on Review collected by and hosted on G2.com. Recommendations to others considering SolarWinds Security Event Manager: Nothing at this time, it seems work really well for us Review collected by and hosted on G2.com. What problems is SolarWinds Security Event Manager solving and how is that benefiting you? To be able to view log and event of our network are keys for troubleshooting in our complex network enviroment Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy") UO Verified User in Oil & Energy Enterprise (\> 1000 emp.) 4/12/2018 "Powerful Tool" 4/5 What do you like best about SolarWinds Security Event Manager? I like the amount of things you can monitor and get reports on from the LEM tool. There are multiple platforms, including virtualized that are available. The LEM puts it all in one place and you can generate reports based on events, device type, platform, etc. It makes managing connectivity and resources easier. I also went through their user training and it was painless and the instructor was very helpful. Review collected by and hosted on G2.com. What do you dislike about SolarWinds Security Event Manager? At first it's not intuitive unless you monitor devices for a living. I've been in IT over 10 years but until I started using LEM I'd never had the opportunity to use a similar tool. I was a little overwhelmed by the enormousness and volume of the items you can monitor for the different types of nodes/platforms/events, especially in our large organization. However, as soon as I was able to see how quickly I could find out information about our data center, it made the benefits immediately visible. Review collected by and hosted on G2.com. What problems is SolarWinds Security Event Manager solving and how is that benefiting you? We use many SolarWinds products, so this component simply allows us to monitor logs on any node we want. We avoid unnecessary browsing through devices to find logs that could be troublesome. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Jeremy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeremy M.") JM Jeremy M. Director of IT Mid-Market (51-1000 emp.) 1/11/2018 "LEM the SIEM for you" 5/5 What do you like best about SolarWinds Security Event Manager? Although its a stand alone packaged appliance for VMware or Hyper-v it does a great job delivering an interface both easy to read and very detailed and delivering tremendous content well organized and timely. Review collected by and hosted on G2.com. What do you dislike about SolarWinds Security Event Manager? I wish SolarWinds would integrate it with Orion. However I know there is great difficulty in that process. This would also strain the database significantly. Review collected by and hosted on G2.com. Recommendations to others considering SolarWinds Security Event Manager: Setup the trial, compare it to anything else on the market. There are probably some limitations if you are a really large enterprise, but over all it will fit almost any business need. Review collected by and hosted on G2.com. What problems is SolarWinds Security Event Manager solving and how is that benefiting you? better understanding of where problems really are, security vulnerabilities, and reporting. Compliance is a big win with SolarWinds. Review collected by and hosted on G2.com. Show More 5/21/2024 Current UserValidated ReviewerSource: Seller invite ![Jasmine A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jasmine A.") JA Jasmine A. Senior Analyst Information Technology and Services Enterprise (\> 1000 emp.) 9/9/2018 Business partner of the seller or seller's competitor, not included in G2 scores. "Good" 3/5 What do you like best about SolarWinds Security Event Manager? It is easy to use quick to learn and axcessible Review collected by and hosted on G2.com. What do you dislike about SolarWinds Security Event Manager? It is huge and take lot of time loading and hangs Review collected by and hosted on G2.com. What problems is SolarWinds Security Event Manager solving and how is that benefiting you? Management Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ##### Categories on G2 [User Provisioning and Governance Tools](https://www.g2.com/categories/user-provisioning-and-governance-tools)[Security Information and Event Management (SIEM)](https://www.g2.com/categories/security-information-and-event-management-siem) ##### Explore More [Which recognition platforms connect with Slack, Microsoft Teams or HRIS systems so recognition actually happens where employees already work?](https://www.g2.com/discussions/which-recognition-platforms-connect-with-slack-microsoft-teams-or-hris-systems-so-recognition-actually-happens-where-employees-already-work)[Which expense management app is best for startups](https://www.g2.com/discussions/which-expense-management-app-is-best-for-startups)[Which enterprise content delivery network (eCDN) tools are proven to achieve ultra-low latency globally for real-time streaming?](https://www.g2.com/discussions/which-enterprise-content-delivery-network-ecdn-tools-are-proven-to-achieve-ultra-low-latency-globally-for-real-time-streaming) [Which MFA platform supports the widest range of authentication factors?](https://www.g2.com/discussions/which-mfa-platform-supports-the-widest-range-of-authentication-factors)[Which chatbot software is best for retail](https://www.g2.com/discussions/which-chatbot-software-is-best-for-retail)[Pros and Cons Details](https://www.g2.com/products/solarwinds-security-event-manager/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)