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SolarWinds Security Event Manager Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the detection efficiency of SolarWinds Security Event Manager, finding it user-friendly for monitoring devices. (1 mentions)
Users find the ease of use of SolarWinds Security Event Manager beneficial for quick device management. (1 mentions)
Users find the licensing costs and complexity challenging, often struggling with insufficient support options in their region. (1 mentions)
Users find customer support lacking, with limited expert assistance and unhelpful online resources. (1 mentions)

Top Pros or Advantages of SolarWinds Security Event Manager

1. Detection Efficiency
Users value the detection efficiency of SolarWinds Security Event Manager, finding it user-friendly for monitoring devices.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

3.0/5

"Solarwinds_Siem"

What do you like about SolarWinds Security Event Manager?

Easy to use by admins, adding devices is simple.

2. Ease of Use
Users find the ease of use of SolarWinds Security Event Manager beneficial for quick device management.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

3.0/5

"Solarwinds_Siem"

What do you like about SolarWinds Security Event Manager?

Easy to use by admins, adding devices is simple.

Top Cons or Disadvantages of SolarWinds Security Event Manager

1. Licensing Cost
Users find the licensing costs and complexity challenging, often struggling with insufficient support options in their region.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

3.0/5

"Solarwinds_Siem"

What do you dislike about SolarWinds Security Event Manager?

Licensing or commercial part is very complex. Expert level Support is very limited specially in this region. Online support is not very useful

2. Poor Customer Support
Users find customer support lacking, with limited expert assistance and unhelpful online resources.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

3.0/5

"Solarwinds_Siem"

What do you dislike about SolarWinds Security Event Manager?

Licensing or commercial part is very complex. Expert level Support is very limited specially in this region. Online support is not very useful

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SolarWinds Security Event Manager Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is SolarWinds Security Event Manager, and what problem is it built to solve?

SolarWinds Security Event Manager is used to centralize logs and events from systems and network devices so teams can identify suspicious activity and investigate security issues. It also helps with security monitoring and audit reporting.

What languages does SolarWinds Security Event Manager support?

SolarWinds Security Event Manager supports 1 language: English.

What company sizes and industries is SolarWinds Security Event Manager the best fit for?

SolarWinds Security Event Manager is used across mid-sized and enterprise organizations, with experience also represented in several technology, public-sector, and regulated industries.
  • Company size — Mid-market: Teams with 51–1,000 employees.
  • Company size — Enterprise: Organizations with more than 1,000 employees.
  • Industry — Information technology and services: A prominent area of use for centralized event and infrastructure monitoring.
  • Industry — Computer software: Teams use it to monitor events and support security operations.
  • Industry — Government administration: Use includes security monitoring and compliance work.
  • Industry — Telecommunications: Teams use it to monitor systems and network activity.

How long does it take to implement SolarWinds Security Event Manager across a team?

Implementation time varies with the environment and configuration work, but 1–3 months is the most common reported go-live range. Other teams describe shorter deployments or timelines extending several months.
Time to go live Relative frequency
1–3 months Most common
Less than 1 month Also reported
3–6 months Also reported
6–12 months or longer Less common

What customer support options does SolarWinds Security Event Manager provide, and how do users find the overall support experience?

Support is available through email, chat, and phone, with 24/7 live-rep support. The experience is mixed: users appreciate helpful support when they can reach knowledgeable staff, while others report slow responses, difficulty getting assistance, or limited access to expert help in their region.

Is SolarWinds Security Event Manager considered safe and secure for handling data?

SolarWinds Security Event Manager is used to bring logs and events into a central view, helping teams spot suspicious activity such as unusual access, failed logins, and policy violations. Users also value its role in threat investigation and compliance reporting, though effective alerting can depend on careful setup and tuning, and excess or false alerts can make it harder to focus on the most important events.

SolarWinds Security Event Manager Reviews (76)

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SolarWinds Security Event Manager Reviews (76)

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4.0
76 reviews
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Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"SolarWinds Coming thru again in a big way"
5/5
What do you like best about SolarWinds Security Event Manager?

When we initially deployed this product we were looking for something to fill many roles to include a syslog server to archive sensitive logs, event detection and alerting for common issues like failed circuits and password lockouts, attempts to log in with privileged accounts, and any infrastructure changes such as changes to Microsoft AD. It has done all of this and more Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Security Event Manager?

I could not ask for more from this vendor. Updates are clearly communicated. We have had very few reasons to contact support Review collected by and hosted on G2.com.

Verified User in Computer Networking
UC
Verified User in Computer Networking
Small-Business (50 or fewer emp.)
"SolarWinds"
5/5
What do you like best about SolarWinds Security Event Manager?

The ease to view everything on one page. Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Security Event Manager?

After the trial, they charge you to use their services but they also have this forum group so you can see what others are saying and online workshops. Review collected by and hosted on G2.com.

Verified User in Civil Engineering
AC
Verified User in Civil Engineering
Mid-Market (51-1000 emp.)
Originally submitted 5/17/2019
"Easy setup with great features"
4.5/5
What do you like best about SolarWinds Security Event Manager?

The reporting has helped us clean up possible security issues Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Security Event Manager?

Needs more integration into other Solar winds products and less of its previous companies logos. Review collected by and hosted on G2.com.

Verified User in Banking
AB
Verified User in Banking
Mid-Market (51-1000 emp.)
"More tools than a leatherman"
4.5/5
What do you like best about SolarWinds Security Event Manager?

There are tools for so many different pieces that we are looking to implement. Integration is easy when it is all on the same platform. Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Security Event Manager?

Finding what credentials are being used on what systems. For example, we have one credential being used on two nodes but we do not know the nodes. It would be really nice to see what nodes the creds are used on quickly. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"Very happy with this product"
4/5
What do you like best about SolarWinds Security Event Manager?

The product does exactly what it is supposed to do, It allows me to view the logs and events in a single location from all of my devices. Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Security Event Manager?

I have found that it can be a little slow when utilizing the product or searching events. Review collected by and hosted on G2.com.

RH
Richard H.
Senior Programmer
Mid-Market (51-1000 emp.)
"SolarWinds saves time and money by giving you a heads up before a problem is reported"
4/5
What do you like best about SolarWinds Security Event Manager?

DashBoard gives a visual representation of the health of our enterprise Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Security Event Manager?

Process of the monitoring software at times affects other services running on the same server. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"very user friendly product"
4/5
What do you like best about SolarWinds Security Event Manager?

I really like the UI of the software, developers did a good job on it ! Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Security Event Manager?

Customer support of the product is slow and huge wait times. Review collected by and hosted on G2.com.

DT
danny t.
Network
Enterprise (> 1000 emp.)
"great simple solution"
5/5
What do you like best about SolarWinds Security Event Manager?

simplicity of use and details of information Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Security Event Manager?

installation and support and also contacting the support Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
Originally submitted 11/24/2018
"SolarWinds Informational Review"
2.5/5
What do you like best about SolarWinds Security Event Manager?

It is good for SIEM software and for pulling event data against networks for small businesses. It is also easy to pick up and use for all even those with little to no prior experience. I think it also is good and easy to set up and doesn't require much time at all. Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Security Event Manager?

It needs some tweaking to get data configured, but once that is handled it is beneficial for the user. Review collected by and hosted on G2.com.

HJ
Hawkinson, J.
Senior Network Engineer
Information Technology and Services
Enterprise (> 1000 emp.)
"The Luxury car software"
3/5
What do you like best about SolarWinds Security Event Manager?

SolarWinds is easy to read and organize your dashboard in a pleasing and simple view. Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Security Event Manager?

This is a nickel and dime you software, everything is an additional cost and everything has multiple levels of licensing. Review collected by and hosted on G2.com.
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