SolarWinds Security Event Manager Pros and Cons

SolarWinds Security Event Manager Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the detection efficiency of SolarWinds Security Event Manager, finding it user-friendly for monitoring devices. (1 mentions)

Users find the ease of use of SolarWinds Security Event Manager beneficial for quick device management. (1 mentions)

Users find the licensing costs and complexity challenging, often struggling with insufficient support options in their region. (1 mentions)

Users find customer support lacking, with limited expert assistance and unhelpful online resources. (1 mentions)

Top Pros or Advantages of SolarWinds Security Event Manager

1. Detection Efficiency

Users value the detection efficiency of SolarWinds Security Event Manager, finding it user-friendly for monitoring devices.

See 1 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

3.0/5

"Solarwinds_Siem"

What do you like about SolarWinds Security Event Manager?

Easy to use by admins, adding devices is simple.

2. Ease of Use

Users find the ease of use of SolarWinds Security Event Manager beneficial for quick device management.

See 1 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

3.0/5

"Solarwinds_Siem"

What do you like about SolarWinds Security Event Manager?

Easy to use by admins, adding devices is simple.

Top Cons or Disadvantages of SolarWinds Security Event Manager

1. Licensing Cost

Users find the licensing costs and complexity challenging, often struggling with insufficient support options in their region.

See 1 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

3.0/5

"Solarwinds_Siem"

What do you dislike about SolarWinds Security Event Manager?

Licensing or commercial part is very complex. Expert level Support is very limited specially in this region. Online support is not very useful

2. Poor Customer Support

Users find customer support lacking, with limited expert assistance and unhelpful online resources.

See 1 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

3.0/5

"Solarwinds_Siem"

What do you dislike about SolarWinds Security Event Manager?

Licensing or commercial part is very complex. Expert level Support is very limited specially in this region. Online support is not very useful

Top-Rated Alternatives

IBM QRadar SIEM

4.4/5(340)

Splunk Enterprise Security

4.3/5(250)

Splunk Enterprise

4.3/5(434)

View All Alternatives

SolarWinds Security Event Manager Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is SolarWinds Security Event Manager, and what problem is it built to solve?

SolarWinds Security Event Manager is used to centralize logs and events from systems and network devices so teams can identify suspicious activity and investigate security issues. It also helps with security monitoring and audit reporting.

What languages does SolarWinds Security Event Manager support?

SolarWinds Security Event Manager supports 1 language: English.

What company sizes and industries is SolarWinds Security Event Manager the best fit for?

SolarWinds Security Event Manager is used across mid-sized and enterprise organizations, with experience also represented in several technology, public-sector, and regulated industries.

Company size — Mid-market: Teams with 51–1,000 employees.
Company size — Enterprise: Organizations with more than 1,000 employees.
Industry — Information technology and services: A prominent area of use for centralized event and infrastructure monitoring.
Industry — Computer software: Teams use it to monitor events and support security operations.
Industry — Government administration: Use includes security monitoring and compliance work.
Industry — Telecommunications: Teams use it to monitor systems and network activity.

How long does it take to implement SolarWinds Security Event Manager across a team?

Implementation time varies with the environment and configuration work, but 1–3 months is the most common reported go-live range. Other teams describe shorter deployments or timelines extending several months.

Time to go live	Relative frequency
1–3 months	Most common
Less than 1 month	Also reported
3–6 months	Also reported
6–12 months or longer	Less common

What customer support options does SolarWinds Security Event Manager provide, and how do users find the overall support experience?

Support is available through email, chat, and phone, with 24/7 live-rep support. The experience is mixed: users appreciate helpful support when they can reach knowledgeable staff, while others report slow responses, difficulty getting assistance, or limited access to expert help in their region.

Is SolarWinds Security Event Manager considered safe and secure for handling data?

SolarWinds Security Event Manager is used to bring logs and events into a central view, helping teams spot suspicious activity such as unusual access, failed logins, and policy violations. Users also value its role in threat investigation and compliance reporting, though effective alerting can depend on careful setup and tuning, and excess or false alerts can make it harder to focus on the most important events.

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John S.

Senior Software Engineer

Enterprise (> 1000 emp.)

6/24/2019

"Solarwinds SIEM is a competent software and offers a unique service!"

4/5

What do you like best about SolarWinds Security Event Manager?

One of the best features of SolarWinds SIEM is its ease of use and the security it has provided to our company over the years. SolarWinds SIEM has an excellent tool that has allowed us to detect threats quickly in real time. Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Security Event Manager?

In my personal and professional opinion, I don't think I have any complaints about this product, as the security protocol is so high that it has exceeded my expectations and I don't think there is any current competition for this product! Review collected by and hosted on G2.com.

Recommendations to others considering SolarWinds Security Event Manager:

If you need a quality service that offers you security like no other, I think you should try this service! Review collected by and hosted on G2.com.

What problems is SolarWinds Security Event Manager solving and how is that benefiting you?

Our company and I are very grateful for the service offered by SolarWinds, due to its ability to keep our information (database) secure, protecting it from any possible threat. Review collected by and hosted on G2.com.

David N.

Senior Software Development Engineer

Mid-Market (51-1000 emp.)

5/6/2019

"This is my opinion about this nice product!"

4/5

What do you like best about SolarWinds Security Event Manager?

I have been using this software for about 3 years, and personally, SIEM from Solarwinds has a wide variety of positive things, which differentiates it from other similar products. One of those differences is the versatility of working with different network protocols, also the security it provides and the convenience of working with large files. Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Security Event Manager?

I think that SolarWinds SIEM has complied with all the features it offers as a product, however, there are small details that I would like SolarWinds to improve, such as the stability of the user interface, because it freezes when large files are loaded. In conclusion, Solarwinds is software that offers more advantages than disadvantages Review collected by and hosted on G2.com.

Recommendations to others considering SolarWinds Security Event Manager:

My recommendation for anyone who wants to use this product, is simply to use it, because it really facilitates the activities of your company Review collected by and hosted on G2.com.

What problems is SolarWinds Security Event Manager solving and how is that benefiting you?

The benefits of using SolarWinds SIEM in our company have been numerous, thanks to security, as well as the organization, SolarWinds has an active response mechanism, which remedies all the abnormalities in the events of unauthorized access, taking preventive actions, such as blocking unauthorized IP addresses. I really feel that our company has grown both in hunger and in security as in the professional Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

4/22/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"SolarWinds is a great software to work with!"

4/5

What do you like best about SolarWinds Security Event Manager?

Its web administrator panel and plugins are my favorite aspect from this software and the reason is obvious, with these aspects, this software can support multiple network protocols that work very well with large files and with several formats as well. Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Security Event Manager?

The UI is a little bit outdated and sometimes it's unresponsive, freezes and crashes suddenly while you're uploading files and also its price, it's not cheap but expensive enough to have these issues but this software is a good one. Tech support need to do its job and fix those bugs and this software will get the tracks again with more strength. Review collected by and hosted on G2.com.

Recommendations to others considering SolarWinds Security Event Manager:

Use this software wisely even though you have previous experience with similar products, this could be a leverage if you have enough experience on similar softwares. Larger files are sent through it but need to be configured on settings before doing that, strongly recommended tool for those who are brave enough to master it. Review collected by and hosted on G2.com.

What problems is SolarWinds Security Event Manager solving and how is that benefiting you?

Allow users to work with larger files and bypassing firewall security because of its secure architecture which is easy to configure and really different from others. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Enterprise (> 1000 emp.)

10/18/2019

"Not a good product"

0/5

What do you like best about SolarWinds Security Event Manager?

it was cheap, the cost was below what a good product should charge but that is because it was not a good product Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Security Event Manager?

Extremely limited in its capability to both search logs and alert. Setting up custom alerts was difficulty and correlation was very poor. Review collected by and hosted on G2.com.

Alejandro P.

Ingeniero de planificación

Enterprise (> 1000 emp.)

Originally submitted 6/29/2018

"Great software to be compliance with your controls"

4.5/5

What do you like best about SolarWinds Security Event Manager?

Solarwinds LEM, has help us a lot to compliance with our company controls. Also, is very easy get information from the reports that come with the tool. We can create custom reports depending the information and platforms that we are needing in the moment.

Solarwind community is very big, he really help you if you have a problem. You have a lot information on solarwinds website, also you can get free online trainings. Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Security Event Manager?

The initial configuration is not to easy and you need to understand what your company need. So you need to do a careful plan and look for expert help from solarwinds engineers. So to have the information that you need is not to easy but doing a good plan you will get all that you need from a single dashboard. Review collected by and hosted on G2.com.

Recommendations to others considering SolarWinds Security Event Manager:

You will get a lot information from this software but to get the best you need to do a good planning before the implementation, so you will need a expert help if you not sure of what you need. So you need to start with the essential and then you go with the difficult . Review collected by and hosted on G2.com.

What problems is SolarWinds Security Event Manager solving and how is that benefiting you?

You can see in real time the log and correlative with a particular event. Also do the forense analysis is very easy and help you a lot to realize what happened in your infrastructure. You can monitor hardware and software from all the vendors that you have in your data center and see only one dashboard for all. Review collected by and hosted on G2.com.

Anand V.

Enterprise Information Technology - Communication - Architect | Consultant | Auditor | Trainer

Mid-Market (51-1000 emp.)

9/12/2019

"Best SIEM Product"

5/5

What do you like best about SolarWinds Security Event Manager?

Analytics. Pricing. Support. Integration. Product Roadmap Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Security Event Manager?

There is nothing we disliked in this product Review collected by and hosted on G2.com.

Pamela G.

Information Systems Security Officer

Information Technology and Services

Enterprise (> 1000 emp.)

10/17/2018

"SolarWinds can be easily used by anybody"

4/5

VENKATA S.

Software Engineer

Mid-Market (51-1000 emp.)

2/8/2019

"Solar Winds SIEM"

3/5

What do you like best about SolarWinds Security Event Manager?

SolarWinds LEM has not bogged down with the amount of logging data we throw at it. This is comforting because we can rest assure that we can continue to add new nodes to it. Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Security Event Manager?

While the initial setup was straightforward, customizations to reports can be a little daunting. Luckily SolarWinds has videos available on steps to proceed and their tech support reps are very helpful too. Review collected by and hosted on G2.com.

David F.

Infrastructure Manager

Mid-Market (51-1000 emp.)

10/23/2018

"Powerful SIEM with great functionality"

4/5

What do you like best about SolarWinds Security Event Manager?

It has connectors that allows you to get alerts that are proprietary to certain types of equipment and vendors. Great Reporting and alerts. Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Security Event Manager?

Building the filters is pretty tough. We get so many alerts that it is hard to deal with. It would be nice if the filter building would be a little easier. We are a small department and it is hard to be an expert at everything. Review collected by and hosted on G2.com.

Recommendations to others considering SolarWinds Security Event Manager:

It is very powerful and will give you a lot of info. It takes a lot to tune it so you won't get so many alerts that you won't be able to see the important ones. For me the, filter building for alerts is a little cumbersome. You should get some training to learn it. You really need to have someone that is an expert on this and it takes a good portion of someone's time. Review collected by and hosted on G2.com.

What problems is SolarWinds Security Event Manager solving and how is that benefiting you?

Requirements for PCI and managing alerts on the network. Review collected by and hosted on G2.com.

Stephen T.

Systems Administrator

Mid-Market (51-1000 emp.)

11/19/2018

"Not a SIEM, but a good logging product"

3.5/5

What do you like best about SolarWinds Security Event Manager?

Once setup, it's effective and works well. And surprisingly it's cost effective compared to other software we demo'd Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Security Event Manager?

Not completely intuitive, and somewhat difficult to setup. Review collected by and hosted on G2.com.

Recommendations to others considering SolarWinds Security Event Manager:

We compared this to Splunk and QRadar. Splunk is a good product, but is based on size of logs--not number of devices monitored. This makes LEM attractive--although not as robust. And Solarwinds was great about demo'ing it and helping us in initial setup. Review collected by and hosted on G2.com.

What problems is SolarWinds Security Event Manager solving and how is that benefiting you?

LEM allows us to monitor a variety of servers, from Windows and Linux, and view variances and anomalies in events. It's especially effective for excessive login attempts (AD, firewall). Review collected by and hosted on G2.com.

Categories on G2

User Provisioning and Governance Tools Security Information and Event Management (SIEM)

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