SolarWinds Security Event Manager Pros and Cons

SolarWinds Security Event Manager Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the detection efficiency of SolarWinds Security Event Manager, finding it user-friendly for monitoring devices. (1 mentions)

Users find the ease of use of SolarWinds Security Event Manager beneficial for quick device management. (1 mentions)

Users find the licensing costs and complexity challenging, often struggling with insufficient support options in their region. (1 mentions)

Users find customer support lacking, with limited expert assistance and unhelpful online resources. (1 mentions)

Top Pros or Advantages of SolarWinds Security Event Manager

1. Detection Efficiency

Users value the detection efficiency of SolarWinds Security Event Manager, finding it user-friendly for monitoring devices.

See 1 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

3.0/5

"Solarwinds_Siem"

What do you like about SolarWinds Security Event Manager?

Easy to use by admins, adding devices is simple.

2. Ease of Use

Users find the ease of use of SolarWinds Security Event Manager beneficial for quick device management.

See 1 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

3.0/5

"Solarwinds_Siem"

What do you like about SolarWinds Security Event Manager?

Easy to use by admins, adding devices is simple.

Top Cons or Disadvantages of SolarWinds Security Event Manager

1. Licensing Cost

Users find the licensing costs and complexity challenging, often struggling with insufficient support options in their region.

See 1 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

3.0/5

"Solarwinds_Siem"

What do you dislike about SolarWinds Security Event Manager?

Licensing or commercial part is very complex. Expert level Support is very limited specially in this region. Online support is not very useful

2. Poor Customer Support

Users find customer support lacking, with limited expert assistance and unhelpful online resources.

See 1 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

3.0/5

"Solarwinds_Siem"

What do you dislike about SolarWinds Security Event Manager?

Licensing or commercial part is very complex. Expert level Support is very limited specially in this region. Online support is not very useful

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SolarWinds Security Event Manager Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is SolarWinds Security Event Manager, and what problem is it built to solve?

SolarWinds Security Event Manager is used to centralize logs and events from systems and network devices so teams can identify suspicious activity and investigate security issues. It also helps with security monitoring and audit reporting.

What languages does SolarWinds Security Event Manager support?

SolarWinds Security Event Manager supports 1 language: English.

What company sizes and industries is SolarWinds Security Event Manager the best fit for?

SolarWinds Security Event Manager is used across mid-sized and enterprise organizations, with experience also represented in several technology, public-sector, and regulated industries.

Company size — Mid-market: Teams with 51–1,000 employees.
Company size — Enterprise: Organizations with more than 1,000 employees.
Industry — Information technology and services: A prominent area of use for centralized event and infrastructure monitoring.
Industry — Computer software: Teams use it to monitor events and support security operations.
Industry — Government administration: Use includes security monitoring and compliance work.
Industry — Telecommunications: Teams use it to monitor systems and network activity.

How long does it take to implement SolarWinds Security Event Manager across a team?

Implementation time varies with the environment and configuration work, but 1–3 months is the most common reported go-live range. Other teams describe shorter deployments or timelines extending several months.

Time to go live	Relative frequency
1–3 months	Most common
Less than 1 month	Also reported
3–6 months	Also reported
6–12 months or longer	Less common

What customer support options does SolarWinds Security Event Manager provide, and how do users find the overall support experience?

Support is available through email, chat, and phone, with 24/7 live-rep support. The experience is mixed: users appreciate helpful support when they can reach knowledgeable staff, while others report slow responses, difficulty getting assistance, or limited access to expert help in their region.

Is SolarWinds Security Event Manager considered safe and secure for handling data?

SolarWinds Security Event Manager is used to bring logs and events into a central view, helping teams spot suspicious activity such as unusual access, failed logins, and policy violations. Users also value its role in threat investigation and compliance reporting, though effective alerting can depend on careful setup and tuning, and excess or false alerts can make it harder to focus on the most important events.

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Verified User in Computer Software

Mid-Market (51-1000 emp.)

7/27/2020

"Proactive monitoring"

4/5

What do you like best about SolarWinds Security Event Manager?

We are able to monitor all of our remote sites through one interface and know exactly when a site is having an issue. If we see an issue at a site, we will proactively call them letting them know we are working on their issue. Our clients love it because they know that we are working on any potential problems before they have to contact us. Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Security Event Manager?

We are very pleased with Solarwinds. The only small issues we may see is response times a bit slow, but it's a rare occurrence. Review collected by and hosted on G2.com.

Recommendations to others considering SolarWinds Security Event Manager:

You will love the interface. Very easy to use and very easy to understand. The learning curve is very small. Your team will be pros in less than a week or so. Highly recommended. Review collected by and hosted on G2.com.

What problems is SolarWinds Security Event Manager solving and how is that benefiting you?

We are able to be proactive instead of reactive. We will know our customers are having an issue before they know most times. A lot of times we are even able to fix the issues before the client ever knew something was wrong. Review collected by and hosted on G2.com.

Haz R.

Systems administration

Small-Business (50 or fewer emp.)

7/23/2020

"Easy to use management software"

4/5

What do you like best about SolarWinds Security Event Manager?

I like it's easy-to-use user interface and the amount of information you can get out of it Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Security Event Manager?

The graphics does need work and things can be laid out in a way to make it look more up to date. Review collected by and hosted on G2.com.

Recommendations to others considering SolarWinds Security Event Manager:

It's a great software tool to have on your IT team. At one point or another I think all IT admins will need something like this, so i strongly recommend getting familiar with it Review collected by and hosted on G2.com.

What problems is SolarWinds Security Event Manager solving and how is that benefiting you?

I use solarwinds mainly to monitor our network. Since our store heavily relies on a fast and secure network that's constantly used to communicate with eachother and sales. Solarwinds does a great job showing me where the problem is if any Review collected by and hosted on G2.com.

Scott R.

VP of Technology and Infrastructure

Enterprise (> 1000 emp.)

7/29/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Great tool for monitoring your network"

5/5

What do you like best about SolarWinds Security Event Manager?

It gives you a single window into your networks performance allowing you to get to the details of incidents quickly Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Security Event Manager?

The licensing mode can be somewhat confusing when trying to decide what elements you need Review collected by and hosted on G2.com.

Recommendations to others considering SolarWinds Security Event Manager:

The tool is okay as good a the implementation so be sure to map out your network correctly before beginning implementation, ensure the relevant ports are opened to allow full visibility Review collected by and hosted on G2.com.

What problems is SolarWinds Security Event Manager solving and how is that benefiting you?

We are able to target incidents the moment they happen giving our operational teams the date they need to react quickly Review collected by and hosted on G2.com.

hardik r.

MS Systems Analyst

Computer Software

Mid-Market (51-1000 emp.)

7/31/2020

"best Security Event Manager software"

4/5

What do you like best about SolarWinds Security Event Manager?

all modules are good, Admin have all access and security level access Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Security Event Manager?

it has many levels of Security so it will be difficult some times to give access to the selected person. Review collected by and hosted on G2.com.

Recommendations to others considering SolarWinds Security Event Manager:

if anyone wants a proper security solution then must go with SolarWinds Security Event Manager, it provide security and batter support as well. Review collected by and hosted on G2.com.

What problems is SolarWinds Security Event Manager solving and how is that benefiting you?

I can say it is total Security management and help full any kind of organization, it is easy to manage and easy to work. it secures the system. Review collected by and hosted on G2.com.

Verified User in Computer Software

Enterprise (> 1000 emp.)

9/1/2020

"SIEM Solution- Solarwinds"

4.5/5

What do you like best about SolarWinds Security Event Manager?

Seamless capabilities, easy to use with a lot of features which are unique to the tool Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Security Event Manager?

It can evolve more over a period of time, new capabilities can be infused by seeing the culture in the market Review collected by and hosted on G2.com.

Recommendations to others considering SolarWinds Security Event Manager:

Have a detailed plan ready before planning to deploy the tool to meet the expectations in the right place. Review collected by and hosted on G2.com.

What problems is SolarWinds Security Event Manager solving and how is that benefiting you?

We were having challenges in the environment where a lot of security breaches were happening. Using SIEM has helped us in a big way. Review collected by and hosted on G2.com.

renford r.

IT Analyst

Mid-Market (51-1000 emp.)

7/21/2020

"Great monitoring tool for securing your IT infrastructure"

5/5

What do you like best about SolarWinds Security Event Manager?

Prompt alerts on critical events generated on our network Any network events can be added to monitor Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Security Event Manager?

There are no cons that I have come across in my usage so far. Review collected by and hosted on G2.com.

Fazl A.

Project Manager

Computer Software

Small-Business (50 or fewer emp.)

10/28/2019

"Solarwinds Log & Event Manager helps secure your network"

4/5

What do you like best about SolarWinds Security Event Manager?

This tool provides in depth knowledge of all the activities related to our network. Who is accessing what device and how many times they failed to login or access was denied, to identify abnormal behaviour for unauthorized access or in case if its a breach. Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Security Event Manager?

This tool is not very user friendly and requires alot of research and R&D to implement it properly and configure it to work as per our need or requirements. Review collected by and hosted on G2.com.

Recommendations to others considering SolarWinds Security Event Manager:

This tool helps in many ways and it shows every log generated for every activity done by the user or received on a network device, router, switch, system or a firewall. Review collected by and hosted on G2.com.

What problems is SolarWinds Security Event Manager solving and how is that benefiting you?

To check system and network related access granted or denied and verify if it was a user mistake or someone trying to breach and keep a track of user activities for unauthorized usage of services. Review collected by and hosted on G2.com.

Verified User in Information Services

Enterprise (> 1000 emp.)

8/31/2020

"Always get your alerts"

3.5/5

What do you like best about SolarWinds Security Event Manager?

There’s never a time where I have missed critical alerts Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Security Event Manager?

At some times there are quite a few false alerts especially overnight hours Review collected by and hosted on G2.com.

Thian Z.

Software Developer

Enterprise (> 1000 emp.)

5/20/2019

"Efficient product!"

3.5/5

What do you like best about SolarWinds Security Event Manager?

By using this service (SolarWinds SIEM), we can obtain efficient reports of possible breaches and security incidents in my company through the automatic response of SolarWinds to the threats. In addition, SolarWinds has allowed our company to demonstrate compliance with standards through the generation of reports. Those characteristics are in my opinion the most important. Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Security Event Manager?

I love having the availability of custom widgets, but you need a little training to do things right unless you have time for trial and error. Review collected by and hosted on G2.com.

Recommendations to others considering SolarWinds Security Event Manager:

If your company is large and needs some service to protect your data, through encryption and alerts, I think your best option is to use this service, as it will allow you to comply with all possible regulations. Review collected by and hosted on G2.com.

What problems is SolarWinds Security Event Manager solving and how is that benefiting you?

SolarWinds has helped my company in many ways, since it has allowed us to work with large files safely and efficiently, we can say that we have improved our efficiency, security and annual income. Review collected by and hosted on G2.com.

Brian P.

Business Development Manager

Enterprise (> 1000 emp.)

5/20/2019

"My company feels safe with this service!"

3.5/5

What do you like best about SolarWinds Security Event Manager?

My experience with SolarWinds is that it is a very complete tool, since it offers to compile, normalize, analyze and correlate data obtained from several registry sources, providing security through an optimal encryption system. In addition, SolarWinds offers a unified and centralized view of the event logs generated throughout the network infrastructure, which increases the productivity of all our users. Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Security Event Manager?

One thing that disappointed me is that the interface to create alerts is very tedious. You need to find the exact event ID of anything you want to alert. Review collected by and hosted on G2.com.

Recommendations to others considering SolarWinds Security Event Manager:

My recommendation is that if your company is medium or large, and you have high value resources and you need a central registry repository, I think SolarWinds is fantastic. Review collected by and hosted on G2.com.

What problems is SolarWinds Security Event Manager solving and how is that benefiting you?

Solarwinds has helped us in many ways since we have established alerts about account locks and some other security events. It has also helped us to report attacks to accounts and has also been valuable to review both the application and the security log when we need to cross reference servers or look at historical data. Review collected by and hosted on G2.com.

Categories on G2

User Provisioning and Governance Tools Security Information and Event Management (SIEM)

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