Softeon Warehouse Management System Reviews & Product Details

We recently transitioned from another WMS to Softeon; the biggest reason for this change is desiring a more intelligent and regimented system. However, the difficulties associated with an intelligent and regimented system are plentiful! Establishing a strong foundation of good data and integrations. Ensuring all parties are addressing all levels of the business. Reviewing current processes to assess where the system should be enforcing specific steps of the process, and what processes should simply be changed.

The Softeon team was amazing in helping to ensure we took everything into account. Their team was knowledgeable; not just about the system, but about warehousing best practices as a whole. Can’t say enough good things about the entire collaborative process! Review collected by and hosted on G2.com.

One of Softeon’s greatest strengths can also be a weakness at times. It is a strong system that will force users to follow the established workflows with little to no options for work arounds. However, this makes dealing with exceptions rather arduous at times; requiring either an extensive process flow for exceptions, or creating a one off systematic solution for handling exceptions. Review collected by and hosted on G2.com.

I like how powerfull of a system it is. The team is also quick to share solutions to issues. Review collected by and hosted on G2.com.

The system is hard to integrate to other extenal systems, every integratiuon seems to get us further from a core product. The system is hard to learn and difficult to use at times. Review collected by and hosted on G2.com.

It is more Flexibility and Positive Implementation Experience in the integration process. And the no code drag and drop tool for creating new query screens is a huge plus for the business users. it built for the large-scale and complex operations. Review collected by and hosted on G2.com.

Customization is complex and costly on while possible of making deep and custom changes to the system can be expensive and leadto issues with future upgrades. Review collected by and hosted on G2.com.

I love how Softeon is constantly rolling out upgrades and working to move companies forward and their WMS platforms. They are always there when you need an enhancement and the customer service is top-notch Review collected by and hosted on G2.com.

I’m on an older version so I don’t like that I can create my own reporting Review collected by and hosted on G2.com.

We have been using Softeon WMS for nearly 20 years, and it has consistently supported our growth and evolving operational needs. Its flexibility and reliability have allowed us to streamline complex workflows while maintaining high levels of accuracy and efficiency. The Softeon team has been a trusted partner throughout, always responsive and committed to our success. Review collected by and hosted on G2.com.

Woudl apreciate faster ticket turnaround. Review collected by and hosted on G2.com.

I've always liked the flexibility and willingness of Softeon to partner with CONMED and implement processes and changes to the WMS. They do a good job of listening and providing guidance. Review collected by and hosted on G2.com.

Some of the functionality originally promised to CONMED was really in development stages. The serial functionality took many hours and failures to fix and make as robust as it is now. Review collected by and hosted on G2.com.

The ease and simplicity of learning the system. Review collected by and hosted on G2.com.

Some bugs prevent us from accomplishing our tasks and seem trivial. Review collected by and hosted on G2.com.

The application allows for lots of flexibility. Review collected by and hosted on G2.com.

Upgrades process is tedious and difficult, user management is challenging Review collected by and hosted on G2.com.

I’ve used many different software for logistics companies and this one is by far the easiest to use and easy to manage, I would definitely recommend for other companies looking for an easier way to manage. Review collected by and hosted on G2.com.

Could use a little bit of an update but for the most part it’s pretty self explanatory Review collected by and hosted on G2.com.

Softeon has a wide variety of options to be flexable to fit any clients needs. The ability to create and design our own forms and reports has been extremely helpful. Review collected by and hosted on G2.com.

Softeon still has some growth to do around end user within the logistics workforce. Review collected by and hosted on G2.com.