--- title: SoftCS Reviews meta\_title: 'SoftCS Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how SoftCS works for a business like yours. date\_modified: '2026-06-22' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service ---

# SoftCS Reviews & Product Details

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###### Profile Status

This profile is currently managed by SoftCS but has limited features.  
  
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A SoftCS é a primeira plataforma de Customer Success all-in-one para empresas SaaS B2B no Brasil. Centralizamos toda a operação de CS em uma única plataforma para reduzir churn, aumentar expansão de receita e escalar sua operação com mais eficiência, usando automações inteligentes de IA. Funcionalidades Principais Retenção: Health score preditivo, monitoramento de engajamento, alertas automáticos e tarefas para intervenções rápidas em clientes de risco. Implantação e Onboarding: Jornadas automatizadas com check-ins e sequências para acelerar o time-to-value. Adoção: Mapeamento de marcos, conteúdos educativos e notificações sobre recursos subutilizados. Expansão: Funil completo de upsell e cross-sell, tracking de oportunidades e métricas de net revenue retention. Eficiência: Automação de processos, segmentação por perfil, workflows low e high-touch e dashboards em tempo real. A plataforma integra dados de diversas fontes, simplifica operações com interface intuitiva e suporte local, ajudando empresas brasileiras a maximizar retenção, adoção e crescimento sustentável.

* * *

Seller
 [SoftCS](https://www.g2.com/sellers/softcs)
Discussions
 [SoftCS Community](https://www.g2.com/products/softcs/discuss)
Languages Supported
 

Portuguese

Overview by
 Pedro Dantas

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## SoftCS hasn't been reviewed yet

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##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

[
View More Pricing Information
](https://www.g2.com/products/softcs/pricing)

##### Categories on G2

[Customer Success](https://www.g2.com/categories/customer-success)

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