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Social27

By Social27

4.9 out of 5 stars
4 star
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How would you rate your experience with Social27?

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Social27 Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the outstanding community engagement of Social27, enjoying seamless virtual events and proactive support. (1 mentions)
Users praise the outstanding customer support of Social27, ensuring seamless virtual events with proactive issue resolution. (1 mentions)
Users praise the outstanding support from Social27, contributing to seamless virtual events and proactive issue resolution. (1 mentions)
Users commend Social27 for their exceptional professionalism, highlighted by proactive support that ensures seamless virtual events. (1 mentions)

Top Pros or Advantages of Social27

1. Community Engagement
Users appreciate the outstanding community engagement of Social27, enjoying seamless virtual events and proactive support.
See 1 mentions

See Related User Reviews

Himanshu D.
HD

Himanshu D.

Mid-Market (51-1000 emp.)

4.5/5

"Great experience"

What do you like about Social27?

Social27 excels in delivering best virtual events and outstanding support. Their team is proactive, ensuring that any potential issues are resolved be

2. Customer Support
Users praise the outstanding customer support of Social27, ensuring seamless virtual events with proactive issue resolution.
See 1 mentions

See Related User Reviews

Himanshu D.
HD

Himanshu D.

Mid-Market (51-1000 emp.)

4.5/5

"Great experience"

What do you like about Social27?

Social27 excels in delivering best virtual events and outstanding support. Their team is proactive, ensuring that any potential issues are resolved be

3. Interactive Features
Users praise the outstanding support from Social27, contributing to seamless virtual events and proactive issue resolution.
See 1 mentions

See Related User Reviews

Himanshu D.
HD

Himanshu D.

Mid-Market (51-1000 emp.)

4.5/5

"Great experience"

What do you like about Social27?

Social27 excels in delivering best virtual events and outstanding support. Their team is proactive, ensuring that any potential issues are resolved be

4. Professionalism
Users commend Social27 for their exceptional professionalism, highlighted by proactive support that ensures seamless virtual events.
See 1 mentions

See Related User Reviews

Himanshu D.
HD

Himanshu D.

Mid-Market (51-1000 emp.)

4.5/5

"Great experience"

What do you like about Social27?

Social27 excels in delivering best virtual events and outstanding support. Their team is proactive, ensuring that any potential issues are resolved be

Social27 Reviews (49)

Reviews

Social27 Reviews (49)

4.9
49 reviews
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ES
Marketing Consultant
Small-Business (50 or fewer emp.)
"My new favourite platform"
What do you like best about Social27?

Social27 has the standard features like the other platforms for content delivery, agendas etc. But the main value for me is the networking and matchmaking features which are great.

We can connect buyers and sellers with the Roundtables and Boardrooms, which can be public or invite-only (private). Review collected by and hosted on G2.com.

What do you dislike about Social27?

It has been smooth. At the end of the day, it's technology. There were some issues with a custom feature we asked for. But they resolved it before our launch. Review collected by and hosted on G2.com.

BD
Project Coordinator
Small-Business (50 or fewer emp.)
"Amazing Digital Event Platform"
What do you like best about Social27?

Platform is extremely easy to use and onboarding process are easy one. Best part is ready made themes and component which can be easily drag and drop. We will definitely use next time also in other event. Feature like Roundtable, Hello world feed are good one. Review collected by and hosted on G2.com.

What do you dislike about Social27?

There is nothing to dislike but if they can provide more business case base theme or setup that will be great. Review collected by and hosted on G2.com.

ZY
Events Assistant
Enterprise (> 1000 emp.)
"Attendee engagement with Hello World!!"
What do you like best about Social27?

The Social27 platform has some many cool engagement features. My favourite is Hello World, where attendees make a quick intro video.

This made all our sales people so excited, and they also loved the points, badges and the prizes. Review collected by and hosted on G2.com.

What do you dislike about Social27?

We wanted to add integrations to our LMS for sales training. That took a while, and still it didn’t have all that we wanted.

I wish they had more LMS features. Review collected by and hosted on G2.com.

AM
Project Manager
Enterprise (> 1000 emp.)
"Teamwork works the dream work"
What do you like best about Social27?

In early 2021, we were going into this without knowing much about virtual events. But the amazing team at Social27 right from Manpreet (sales) to our CSM Kaira to the production team with Ranjeer made everything so smooth.

We have used them for many big and small events over the past year. Review collected by and hosted on G2.com.

What do you dislike about Social27?

The reporting dashboard is great, but some of the real-time or live reports were not at par. Review collected by and hosted on G2.com.

DA
Digital Marketing Manager
Enterprise (> 1000 emp.)
"50,000 attendees: now that’s scale"
What do you like best about Social27?

We used to struggle with limiting the number of attendees for our in-person events and most virtual events. Our budget would rarely allow us to host an event for over 8-10k attendees. The Social27 platform can even take 75,000 attendees. We had about 50K attendees in our 2-day event. Review collected by and hosted on G2.com.

What do you dislike about Social27?

We often end up asking for more prep/training hours than what they provide in the agreement package. Make sure you negotiate the price of additional hours during the sales process, ;) Review collected by and hosted on G2.com.

NM
Software Engineer
Small-Business (50 or fewer emp.)
"Great experience working with Social27"
What do you like best about Social27?

Great platform for virtual events and it has many features such as 1-1 meetings, analytics dashboard, and recommendation systems Review collected by and hosted on G2.com.

What do you dislike about Social27?

Have found nothing to dislike about Social27 Review collected by and hosted on G2.com.

XA
Sales Manager
Small-Business (50 or fewer emp.)
"You need Social27 if you want to grow your business!"
What do you like best about Social27?

To be honest, we were at the point of giving up and drastically changing industries to start something new as the pandemic hit.

What saved our business and accelerated growth was doing virtual events, inviting sponsors to participate, and we have not looked back since mid-2020. Review collected by and hosted on G2.com.

What do you dislike about Social27?

The platform is becoming more and more popular, and therefore, you always lose a bit of time to provide a personalized approach to your clients, which is a shame.

But we were just assigned our own account manager, looking forward to a better experience. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business (50 or fewer emp.)
"Had a wonderful experience with Social 27"
What do you like best about Social27?

It is an easy-to-use and a very intuitive platform. Review collected by and hosted on G2.com.

What do you dislike about Social27?

Nothing. It is an extremely easy to use platform with respect to UX and feature accessibilty. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Small-Business (50 or fewer emp.)
"Simple but powerful virtual event platform"
What do you like best about Social27?

Hello world videos and round tables. I liked badges and points. Review collected by and hosted on G2.com.

What do you dislike about Social27?

Nothing specific. I did not experience anything in that nature. Review collected by and hosted on G2.com.