---
title: SME Complete Reviews
meta_title: 'SME Complete Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how SME Complete works for a business like yours.
date_modified: '2026-04-02'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# SME Complete Reviews
**Vendor:** High 5 Software  
**Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management)
## About SME Complete
Service Management Enterprise software was designed with the service organization in mind, working with accounting, or at the warehouse, order entry or in the field, rest assured that SME is easy to use and can be configured to fit any business.






- [View SME Complete pricing details and edition comparison](https://www.g2.com/products/sme-complete/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-15+15%3A32%3A00+-0500&secure%5Bsession_id%5D=c0941fc0-052e-4f28-aa66-5c548e60f10d&secure%5Btoken%5D=ae9580fb661928e3d265d1798a55b71dc2ab8cdae63b65a6f74ea48ab4f7fa18&format=llm_user)

## SME Complete Features
**Additional Functionality**
- Compliance Management
- Badge Management
- AI Copilot
- Event Logs
- Alarm Management
- Collaboration Tools
- Customizable Forms
- Employee Management
- Generative AI
- Historical Reporting
- Workflow Management
- Visitor Management
- Occupancy Management
- Audit Trail
- Reporting & Statistics
- Self Service Portal
- Security Management
- Task Scheduling
- Video Capture
- Real-Time Data
- Location Tracking
- Customizable Reports
- Alerts/Notifications
- Third-Party Integrations
- Investigation Management
- Data Import/Export
- User Profiles
- Activity Dashboard
- Risk Assessment
- Remote Access & Monitoring
- Single Sign On
- Attendance Tracking
- Registration Management
- Safety Incident Management
- Real-Time Monitoring
- API
- Event Management
- Audit Management
- Visitor Tracking
- Multi-Location
- Authentication
- Access Controls/Permissions

**Generative AI**
- AI Text Summarization
- AI Image-to-Text
- Generative AI

**Before the Job**
- Calendar
- Dispatch
- Roles
- Booking

**On the Job**
- Location
- Employee Communication
- Behavior Monitoring
- Client Notifications
- Field Sales
- Alerts/Notifications
- Real-Time Notifications
- Customizable Fields
- Multi-Location
- Payment Collection in the Field

**After the Job**
- Reports
- Analytics
- Billing & Invoicing
- CRM Integrations
- Accounting Integration
- QuickBooks Integration
- Third-Party Integrations
- Customizable Reports

**Agentic AI - Field Service Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Additional Functionality**
- Work Order Management
- Checklists
- Maintenance Scheduling
- Parts Management
- Service History
- Residential Properties
- Vendor Management
- Customizable Forms
- Purchase Order Management
- Mobile Access
- Dispatch Management
- Task Scheduling
- Calendar Management
- Asset Tracking
- Technician Management
- Status Tracking
- API
- Document Management
- Job Management
- Preventive Maintenance
- AI Copilot
- Real-Time Reporting
- Commercial Properties
- Real-Time Data
- Historical Reporting
- Contract/License Management
- Customer Database
- Barcode/Ticket Scanning
- Activity Dashboard
- Facility Scheduling
- Workflow Management
- Inspection Management
- Inventory Management
- Predictive Maintenance
- Routing
- Forms Management
- Chatbot
- Documentation Management
- File Storage
- Electronic Signature
- Self Service Portal
- Service Level Agreement (SLA) Management
- Personalization and Recommendation
- Resource Allocation
- GPS
- Reporting & Statistics
- Drag & Drop
- Quotes/Estimates
- Scheduling
- CRM
- Online Time Clock
- Workforce Management
- Activity Tracking
- Contact Database
- Productivity Analysis
- Prioritization
- Customizable Branding
- Price and Cost Calculations
- Performance Management
- Equipment Tracking
- Data Capture and Transfer
- Time Tracking
- Data Synchronization
- Secure Data Storage
- Location Tracking
- Route Optimization
- Offline Access
- Real-Time Updates
- Collaboration Tools
- Chat/Messaging
- Knowledge Management
- Electronic Payments
- Customer History
- Inventory Control
- Performance Metrics
- Project Management
- Client Portal
- Driver ETA
- Job Tracking
- Automated Scheduling
- Customer Management
- Reminders
- Work Order Creation
- Equipment Maintenance
- Data Import/Export
- Search/Filter
- Recurring Appointments
- Contractor Management
- Access Controls/Permissions
- Workflow Automation

## Top SME Complete Alternatives
  - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (5,153 reviews)
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - 4.1/5.0 (4,764 reviews)
  - [Connecteam](https://www.g2.com/products/connecteam/reviews) - 4.6/5.0 (3,491 reviews)