Smartico.ai Reviews & Product Details

I use Smartico.ai for our onsite notifications and mini-games for our players. I really like the Smartico CMS and dashboard, especially its mini-game builder which is great because it offers both basic game creation and more advanced options using custom HTML5 if needed. Smartico allows us to communicate fast and effectively with our entire player base in real-time and avoid unnecessary email sends. Its feature that lets us communicate across multiple brands using a single multi-brand template, which automatically includes the correct branding for each, is amazing. These features are valuable to us because they require very little effort to integrate. I was able to learn how to create mini-games in just one afternoon and make the design align with our brands. The support from Smartico is fantastic, and we have our own assigned account managers. Review collected by and hosted on G2.com.

I'd like greater access to be able to customize onsite notifications so that we can change fonts, colors, and styles within the editor rather than sourcing HTML code outside of Smartico. By giving me an editor within the onsite notifications tool, it would make it easier to make important messages stand out by assigning styles that create hierarchy for messages. Review collected by and hosted on G2.com.

I appreciate how Smartico.ai helped us centralize player engagement by integrating bonuses, automated journeys, and gamification all in one place instead of having to use different tools. I like the complex flow that can be managed without developer help and the account managers who genuinely care. I value the journey builder, gamification tools, segmentation, and machine learning models. The bonus engine and reporting are solid and flexible. The initial setup of Smartico.ai was super easy, thanks to the very clear documentation and support from the Smartico tech team. Review collected by and hosted on G2.com.

More flexibility inside the journey builder would be nice. Review collected by and hosted on G2.com.

Smartico has been a great CRM tool for us. The platform is very flexible and makes it easy to run automations, gamification, and complex campaigns without too much friction.

The success managers are great. Review collected by and hosted on G2.com.

The owners need to chill out a bit when dealing with customers. Review collected by and hosted on G2.com.

I like their 5 tools for gamify my operation. Like missions, badges, points, leadboards, shop. They are useful for me to gamification mechanics that reward my players for increased gameplay. Review collected by and hosted on G2.com.

There are a few options that I can't use the option to utilize due to some internal software. Fortunately for them, they are gradually updating to make it completely viable. Review collected by and hosted on G2.com.

Gamification is outstanding and i love the simplicity of it. Review collected by and hosted on G2.com.

The chatbot is a bit clunky, except that overall a great product Review collected by and hosted on G2.com.