---
title: SMART Reply Reviews
meta_title: 'SMART Reply Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how SMART Reply works for a business like yours.
date_modified: '2026-06-22'
parent_category:
  name: Artificial Intelligence
  url: https://www.g2.com/categories/artificial-intelligence
---

# SMART Reply Reviews
**Vendor:** bSMART AI  
**Category:** [AI Writing Assistants](https://www.g2.com/categories/ai-writing-assistant)
## About SMART Reply
SMART Reply is a Microsoft-certified AI executive assistant that lives inside Outlook. It learns how you write from your last 400 sent emails, your website, and your documents, then drafts replies, LinkedIn posts, and meeting follow-ups in your own voice without your data ever leaving Microsoft 365. It handles the work an executive assistant would: drafting on-brand emails, prepping meeting briefs from your calendar and inbox, turning Teams transcripts into structured notes and action items, arranging travel and auto-blocking the journey time in your diary, filing documents into the right SharePoint folders, and answering inbox questions through a built-in chat assistant. Single tier, £35 per user per month, 14-day free trial with no card required. Built for busy professionals and small-to-mid sized teams who want the productivity gains of a dedicated assistant without the headcount.





## SMART Reply Discussions
  - [How are you setting up your knowledge base in SMART Reply?](https://www.g2.com/discussions/how-are-you-setting-up-your-knowledge-base-in-smart-reply) - 1 upvote

- [View SMART Reply pricing details and edition comparison](https://www.g2.com/products/smart-reply/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-27+12%3A53%3A13+-0500&secure%5Bsession_id%5D=27cb9049-0ef9-4a9c-8627-b7b29fa8de1e&secure%5Btoken%5D=eb5cce31f65f83fe54a75f9e5b243d9ca57fe6fa98366136e56d548d0d8c7f34&format=llm_user)

## SMART Reply Features
**Grammar**
- Grammar Check
- Tone Check
- Sentence Formatting

**Sorting & Filtering**
- Attachment Search
- Tags
- AI Sorting
- Predefined Rules

**Formatting**
- Plagiarism Check
- Style Editor
- Citation Finder

**Integrations**
- Microsoft Outlook Integration
- Gmail Integration
- Apple Calendar Integration

**Content **
- Idea Recommendation
- Content Generation
- Form Generation

**Time Management**
- Unified Inbox
- Email Automation
- Snooze

**Product Type**
- Standalone Application
- Plugin

**Generative AI**
- AI Text Generation
- AI Text-to-Speech
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Email Management**
- Autonomous Task Execution
- Cross-system Integration

## Top SMART Reply Alternatives
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