1. [Home](https://www.g2.com/) 2. ... 3. [AI Writing Assistants](https://www.g2.com/categories/ai-writing-assistant) 4. [SMART Reply Discussions](https://www.g2.com/products/smart-reply/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8aeb1e17dc9ae4b9db6448334d0b6b3f/smart-reply.png "Product Avatar Image") ](/products/smart-reply/reviews) [ SMART Reply ](/products/smart-reply/reviews) 0 ratings SMART Reply is a Microsoft-certified AI executive assistant that lives inside Outlook. It learns how you write from your last 400 sent emails, your website, and your documents, then drafts replies, LinkedIn posts, and meeting follow-ups in your own voice without your data ever leaving Microsoft 365. It handles the work an executive assistant would: drafting on-brand emails, prepping meeting briefs from your calendar and inbox, turning Teams transcripts into structured notes and action items, arranging travel and auto-blocking the journey time in your diary, filing documents into the right SharePoint folders, and answering inbox questions through a built-in chat assistant. Single tier, £35 per user per month, 14-day free trial with no card required. Built for busy professionals and small-to-mid sized teams who want the productivity gains of a dedicated assistant without the headcount. Show More * * * ### 0.0 Nps Score Already have SMART Reply? ### All SMART Reply Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments ![Robert O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robert O.") RO Loading... [Robert O.](https://www.g2.com/users/35356f64-c4b3-4417-9f9e-5cf6f6f1a266 "Robert O.") • 6 months ago SMART Reply | AI Executive Assistant Inside Outlook SMART Reply | AI Executive Assistant Inside Outlook More Options - [ # How are you setting up your knowledge base in SMART Reply? ](/discussions/how-are-you-setting-up-your-knowledge-base-in-smart-reply) I've been adding URLs, documents, and shareable links into the SMART Reply knowledge base so drafts pull in the right info automatically rather than me pasting it every time. It has cut a lot of repetitive copying out of my replies, especially for FAQs and standard policy questions. ... 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Answer a few questions to help the SMART Reply community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsmart-reply%2Fdiscuss%3Fsmall_ask%3Dsmart-reply) No ## Top Contributors in SMART Reply 1 ![Robert O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robert O.") RO Loading... ### [Robert O.](https://www.g2.com/users/35356f64-c4b3-4417-9f9e-5cf6f6f1a266 "Robert O.") CEO & Founder 1 pt