ConnectWise Cloud Backup Reviews & Product Details

Easy to use, good pricing, good support team Review collected by and hosted on G2.com.

interface isn't the best, but it's ok, and they just sold to connectwise, depending which side of the fence you sit on, this could be a dealbreaker Review collected by and hosted on G2.com.

The UI is easy to navigate and its easy to see who's licensed for backup and if there are any alerts on accounts not being backed up. I particularly like the colour coding for alert level types so its easy to distinguish how important it is. Review collected by and hosted on G2.com.

Way too simple for its own good, point in time backup has been designed like an afterthought and most of the time you have to give up trying to restore the data you need. When you compare it to a competitor like Backupify/Druva you realise just how simple it is. Might work for small organisations but not a great fit for an MSP. Review collected by and hosted on G2.com.

Pricing is affordable and you can pick and choose which Office 365 services you want to backup Review collected by and hosted on G2.com.

Tech support was dismissive and the portal is clunky and doesn't always show you the data you are backing up so you have to call support to have them re-index. There is no simply way to confirm data is backed up and if you need a restore you have to call support to re-index. Very uncomfortable design, snapshot and recovery process Review collected by and hosted on G2.com.

Once the migration gets started, it's very hands off. Review collected by and hosted on G2.com.

Slow support response, and inconsistent portal. Review collected by and hosted on G2.com.

We have tried many tools to do O365 migrations and SkyKick has been the most reliable. It is not flawless, but their support team is great and that makes up for when things go sideways. Review collected by and hosted on G2.com.

Price is a bit high. Its hard to keep using this tool when many advertise free options, however their tools have not performed the same or their support is not as good. Review collected by and hosted on G2.com.

Hands off migration, updates in dashboard Review collected by and hosted on G2.com.

SKOA sometimes causes issues and doesn't migrate correctly Review collected by and hosted on G2.com.