
In 2023, we were searching for a digital solution for our thermography inspections and, after extensive market research, we decided on Sitemark. Two years later, I can definitely say it was the right decision!
Even though we primarily acquired the software for condition monitoring in operations, there are now over 70 internal users who use Sitemark daily in various areas, and several subsidiary companies have their own corporate logins. We not only received a complete digital twin but also a software solution that offers a great solution across the entire value chain (project planning, implementation, and operation). New facilities are quickly created, and the reference layers (PDF or CAD file) are integrated in just a few minutes.
Our own maintenance team also uses the Field Link App, which makes it much easier in the back office to track activities in the field. Which technician would make an SAP notification or a report for a few replaced fuses?! Since we started using Sitemark, colleagues can simply mark and comment on it briefly on-site in the app (and they now enjoy doing it!).
Whenever I bring up the software in a technical discussion or a consulting meeting to clarify my points, everyone is impressed by how clear it is and how easy it is to retrieve data or open tickets. This is probably why the software is a self-starter in our company, and more and more colleagues want access.
In the very regular contact with Sitemark, you can recognize the determination with which the software is developed and the value Sitemark places on good support. They are quick, efficient, quickly recognize the needs you have, and try to implement them. Review collected by and hosted on G2.com.
Since Sitemark places the highest value on software stability and prefers to check everything multiple times before the release, new integrations unfortunately take longer than hoped. But the integrations are coming and are fully integrated into the system and free of bugs. Review collected by and hosted on G2.com.