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Sitemark Reviews & Product Details

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Average based on 30 real user reviews.

Sitemark Reviews (30)

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Sitemark Reviews (30)

4.9
30 reviews

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Timo F.
TF
Timo F.
Technischer Support
Enterprise (> 1000 emp.)
"Precise anomaly detection, intuitive user interface, and great support."
5/5
What do you like best about Sitemark?

In 2023, we were searching for a digital solution for our thermography inspections and, after extensive market research, we decided on Sitemark. Two years later, I can definitely say it was the right decision!

Even though we primarily acquired the software for condition monitoring in operations, there are now over 70 internal users who use Sitemark daily in various areas, and several subsidiary companies have their own corporate logins. We not only received a complete digital twin but also a software solution that offers a great solution across the entire value chain (project planning, implementation, and operation). New facilities are quickly created, and the reference layers (PDF or CAD file) are integrated in just a few minutes.

Our own maintenance team also uses the Field Link App, which makes it much easier in the back office to track activities in the field. Which technician would make an SAP notification or a report for a few replaced fuses?! Since we started using Sitemark, colleagues can simply mark and comment on it briefly on-site in the app (and they now enjoy doing it!).

Whenever I bring up the software in a technical discussion or a consulting meeting to clarify my points, everyone is impressed by how clear it is and how easy it is to retrieve data or open tickets. This is probably why the software is a self-starter in our company, and more and more colleagues want access.

In the very regular contact with Sitemark, you can recognize the determination with which the software is developed and the value Sitemark places on good support. They are quick, efficient, quickly recognize the needs you have, and try to implement them. Review collected by and hosted on G2.com.

What do you dislike about Sitemark?

Since Sitemark places the highest value on software stability and prefers to check everything multiple times before the release, new integrations unfortunately take longer than hoped. But the integrations are coming and are fully integrated into the system and free of bugs. Review collected by and hosted on G2.com.

Adam R.
AR
Adam R.
Sales and Marketing Manager
Small-Business (50 or fewer emp.)
"Advanced solutions, great interface and EVEN BETTER service"
5/5
What do you like best about Sitemark?

We've been using Sitemark services for our customers for the past four years. I absolutely love their solutions, the investment they make in constant improvements and feature additions, and their UI. The platform is very user-friendly.

And ABOVE ALL, their staff provide top-level customer service with fast response time. Review collected by and hosted on G2.com.

What do you dislike about Sitemark?

I appreciate every single element of our mutual work. One thing to note is that due to the VERY high-quality analysis they provide, the processing time can be long. Do I dislike it? No. Am I willing to wait for their analysis, knowing I get precise results? SURE. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
UO
Verified User in Oil & Energy
Small-Business (50 or fewer emp.)
"Aerial Thermography done right"
5/5
What do you like best about Sitemark?

Sitemark offers the best aerial thermography platform in the market. The user friendly platform offers a detailed and comprehensive overview of currently on-going PV panel issues that need to be addressed. The many features allow for easy follow up and resolution in the field. Sitemark's customer support is professional and quick. First time users receive proper training and onboarding so they can easily implement the platform features and inspection results into their workflow. Would recommend to any solar professional looking to identify issues and to optimize PV yields in assets within their responsibility. Review collected by and hosted on G2.com.

What do you dislike about Sitemark?

There is honestly nothing to be disliked. Review collected by and hosted on G2.com.

Philippe B.
PB
Philippe B.
responsable bureau d'etude
Small-Business (50 or fewer emp.)
Originally submitted 2/21/2025
"Thermal analysis of photovoltaic power plant"
5/5
What do you like best about Sitemark?

Sitemark is constantly evolving to offer its users more and more features. They have become essential to our business and always respond quickly to various requests. The platform is very easy to use and very intuitive. Review collected by and hosted on G2.com.

What do you dislike about Sitemark?

nothing to report ... once you taste it, you can't do without it! Review collected by and hosted on G2.com.

Gabor M.
GM
Gabor M.
Project Manager
Small-Business (50 or fewer emp.)
"I used basic and advanced services of Sitemark for the PV parks built in Hungary."
4.5/5
What do you like best about Sitemark?

We are very satisfied with Sitmark, and we appreciate the positive, and flexible approach of the colleagues. We also like the quick reaction. From pricing point of view the company is unbeatable. Review collected by and hosted on G2.com.

What do you dislike about Sitemark?

For the identification of the material (modules / trackers) we would require to add our own layer based on our dwg or pdf format drawings. Review collected by and hosted on G2.com.

Edouard R.
ER
Edouard R.
Responsable des Opérations Antilles-Guyane
Small-Business (50 or fewer emp.)
"Best partner for drone thermography !"
5/5
What do you like best about Sitemark?

We have had the opportunity to work with several providers for the thermography of our solar plants, but SiteMark stands out by far. Their responsiveness at every level, from sales to after-sales support, is unmatched. Their commitment to staying at the forefront of technology translates into increasingly precise and high-performance solutions. Thanks to their professionalism and the quality of their deliverables, we have been able to optimize our analyses and improve our efficiency in the field. A trusted partner that we highly recommend ! Review collected by and hosted on G2.com.

What do you dislike about Sitemark?

Everything is positive with Sitemark. High-quality service at an unbeatable price ! Review collected by and hosted on G2.com.

CB
Carlos B.
CTO
Small-Business (50 or fewer emp.)
"Sitemark is the optimal platform for monitoring, management, and maintenance for the PV sector."
4.5/5
What do you like best about Sitemark?

It is a user-friendly and intuitive graphical environment. It has an interesting library of technical information. It is a dynamic platform with updated content. It allows us to offer our clients added value for the management of O&M of their photovoltaic assets. Review collected by and hosted on G2.com.

What do you dislike about Sitemark?

We would like the environment to be in Spanish. We would like an approximate 3D model to be made. Review collected by and hosted on G2.com.

Dominik P.
DP
Dominik P.
General manager
Small-Business (50 or fewer emp.)
"Great aid for solar maintenance"
5/5
What do you like best about Sitemark?

Intuitive, self-service tool, great possibilities of data filtering, reporting, comparing. Very good customer relations and responsiveness. We've been using Sitemark for a few years now for yearly inspections of PV plants and it works great. Review collected by and hosted on G2.com.

What do you dislike about Sitemark?

Nothing comes to my mind, all the features needed for my purposes are complete. Review collected by and hosted on G2.com.

Verified User in Renewables & Environment
IR
Verified User in Renewables & Environment
Small-Business (50 or fewer emp.)
Originally submitted 1/13/2025
"Great software to keep a maintenance plan of your solar installations"
3.5/5
What do you like best about Sitemark?

The best feature is its simplicity. The platform is easy to understand and manage and is a solid foundation for further future AI-based application development. Review collected by and hosted on G2.com.

What do you dislike about Sitemark?

I would like that the software allowed you to update thermal data from inverters, string-boxes and other installation actives. Its possible to do so using markings on the digital twin, but I think a more polished solution would help improving the software value. Review collected by and hosted on G2.com.

Aliza d.
AD
Aliza d.
Business Intelligence Manager
Mid-Market (51-1000 emp.)
"Quick and easy interaction with the Sitemark team makes it a pleasure to partner with them."
5/5
What do you like best about Sitemark?

The Sitemark first-line support is of high quality and very efficient. Almost immediate responses are received on any questions or queries. Suggested improvements or changes are actually investigated and implemented. Review collected by and hosted on G2.com.

What do you dislike about Sitemark?

Some improvements can be made to the Fieldlink app. Review collected by and hosted on G2.com.

Pricing

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Sitemark Features
Sampling
Corrective and Preventive Actions (CAPA)
Data Capture
Checklists
Approvals
Scheduling
Monitoring