SiteLink Web Edition Reviews & Product Details

It's the industry’s most widely-used, #1 top-rated self storage software. SiteLink offers a complete toolbox of features to make managing storage units simple, including website and third-party integrations, best-in-class accounting, and multi-store management. Core Benefits ● Powerful Corporate Controls- Save time while ensuring consistency in pricing, promotions, documents, and business rules for both your on-site management and tenants by utilizing a best-in-class set of tools that enable operators to make changes across their portfolio with a single motion. ● Automated Reminders List- Ensure that all tasks are managed appropriately with a centralized reminder list built directly into everyday workflows that automatically populates relevant events --including lead conversion, tenant management, and delinquency --based on the information and customer data that is stored in your management software. ● SiteLink Marketplace- Take a tailored approach to build out your technology and vendor strategy that meets the specific needs of your business with a comprehensive set of third-party integration partners to support your people and processes. ● Tenant Communications- Build a customized communication strategy that best supports your business with a comprehensive set of third-party integration partners on the SiteLink Marketplace to incorporate SMS, phone, mail, and call centers in your communication portfolio. ● Contactless Move-in Capability- Empower prospective tenants to move in online from anywhere via an email or text with a direct URL to your online move-in experience, regardless of how their initial reservation was made. ● Customizable CRM System- Drive operational efficiency using our fully customizable tenant management system and lead relationship management optimized to display the most important data points about your tenants such as detailed customer statuses, full interaction history, and important notes or documents at a glance. ● Comprehensive Reporting Systems- Keep your finger on the pulse of virtually any facet of your business utilizing a combination of best-in-class out-of-box reporting and custom reporting tools that help deliver better marketing investments and improve processes resulting in more revenue.

Seller

Storable

Discussions

SiteLink Web Edition Community

Languages Supported

Danish, German, English, French, Korean, Malay, Dutch, Portuguese, Russian, Spanish, Swedish, Chinese (Simplified)

Overview by

Matthew Beal

Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$

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User Insights

Average based on 20 real user reviews.

Perceived Cost

$$$$$

Verified User in Real Estate

Small-Business (50 or fewer emp.)

2/14/2019

"Best self storage crm"

5/5

What do you like best about SiteLink Web Edition?

User friendly. You can create various document that fit your property needs and mass email tenants. Review collected by and hosted on G2.com.

What do you dislike about SiteLink Web Edition?

There is not anything I dislike, however it would be nice to have the stand alone addition add company colors Review collected by and hosted on G2.com.

Heather M.

Front Desk Representative

Marketing and Advertising

Small-Business (50 or fewer emp.)

10/26/2018

"User Friendly"

5/5

What do you like best about SiteLink Web Edition?

The fact that it is straight-forward and if you make a mistake, it can be fixed right away. Also, that there is a support number to call if you are stuck. Review collected by and hosted on G2.com.

What do you dislike about SiteLink Web Edition?

that the support is not open on weekends Review collected by and hosted on G2.com.

Verified User in Outsourcing/Offshoring

Small-Business (50 or fewer emp.)

9/8/2018

"Sitelink is Excellent"

5/5

What do you like best about SiteLink Web Edition?

I like that the program is super straightforward. It makes things easy. And when I don't understand something, their customer support is always helpful! Review collected by and hosted on G2.com.

What do you dislike about SiteLink Web Edition?

In some pages, when selecting a unit, the highlight color is gray, which makes it hard to find. Review collected by and hosted on G2.com.

Michelle A.

Recruiter

Internet

Small-Business (50 or fewer emp.)

10/13/2017

"User of SiteLink For 4 years"

5/5

What do you like best about SiteLink Web Edition?

Sitelink is incredible. I have used various software programs over my 30+ years in business and 8 years in self storage and SiteLink is hands down the best software on the market. You can print reports, make edit changes and the accountability for users can be changed depending on rank in leadership. Review collected by and hosted on G2.com.

What do you dislike about SiteLink Web Edition?

I have tried and tried to find what I don't like about SiteLink and have never been able to find anything I do not like about it. Review collected by and hosted on G2.com.

Recommendations to others considering SiteLink Web Edition:

If you are considering a new software program for your self storage business, SiteLink is the way to go. It is worth every single penny. You will have a wonderful ROI. Review collected by and hosted on G2.com.

What problems is SiteLink Web Edition solving and how is that benefiting you?

I am not currently using SiteLink. I am using a program that was developed in-house. It is similar to SiteLink but still does not have the bells and whistles. I was able to generate ad-hoc reports, download them to use as spreadsheets and manipulate the program with ease. It is so easy that someone with little software experience can easily pick it up. Review collected by and hosted on G2.com.

Verified User in Real Estate

Small-Business (50 or fewer emp.)

7/20/2018

"Simplifies Storage Facility Transactions"

4/5

What do you like best about SiteLink Web Edition?

Autogenerated reports, labels, and letters make life much easier, especially during collection times. Review collected by and hosted on G2.com.

What do you dislike about SiteLink Web Edition?

Slightly antiquated interface. A few extra steps here and there that aren't necessary. Could use a declutter. Review collected by and hosted on G2.com.

Verified User in Warehousing

Small-Business (50 or fewer emp.)

1/27/2018

"A little confusing, but overall easy to use "

5/5

What do you like best about SiteLink Web Edition?

I love the organization of Sitelink, everything is broken down into categories. Review collected by and hosted on G2.com.

What do you dislike about SiteLink Web Edition?

Can’t access all tenant info from one screen. Have to go to Payment screen for some, then Tenant screen for other info. Review collected by and hosted on G2.com.

Verified User in Warehousing

Small-Business (50 or fewer emp.)

1/2/2018

"Efficient "

3.5/5

What do you like best about SiteLink Web Edition?

Taking payments with the ability to be flexible. Leasing is an ease once set uo Review collected by and hosted on G2.com.

What do you dislike about SiteLink Web Edition?

Credits can be complicated because you have to know the correct sequence in order to finalize credits is not intuitive Review collected by and hosted on G2.com.