---
title: SITA Reviews
meta_title: 'SITA Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how SITA works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 2
  scale: '5'
date_modified: '2026-06-14'
parent_category:
  name: Aviation
  url: https://www.g2.com/categories/aviation
---


# SITA Reviews
**Vendor:** SITA  
**Category:** [Aviation Compliance Monitoring Software](https://www.g2.com/categories/aviation-compliance-monitoring)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 2
## About SITA
SITA specializes in air transport communications and IT solutions.




## SITA Reviews
  ### 1. Best tool for air ticket reservation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Zil S. | Business Analyst/Product Owner, Food & Beverages, Enterprise (> 1000 emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** December 02, 2020

**What do you like best about SITA?**

I like the availability, flexibility and reliability of the tool.

**What do you dislike about SITA?**

I am not sure what I didn't like but it is a paid tool.

**What problems is SITA solving and how is that benefiting you?**

This tool helps with air ticket reservation, making customer profiles and doing check-in through kiosks. It's a fast, robust, and reliable tool.

  ### 2. Tailor made solutions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** October 03, 2019

**What do you like best about SITA?**

It listens and builds the software around your needs

**What do you dislike about SITA?**

The cost can be on the high side like every outsourced service

**What problems is SITA solving and how is that benefiting you?**

Baggage traceability



- [View SITA pricing details and edition comparison](https://www.g2.com/products/sita/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-14+14%3A03%3A31+-0500&secure%5Bsession_id%5D=9254c649-7eda-498a-bbff-2fa4c5a4f88e&secure%5Btoken%5D=6a850638337192af6b15248a970926545c4ab65276bfb4002187fa554fe96356&format=llm_user)


## Top SITA Alternatives
  - [Qmsmart](https://www.g2.com/products/qmsmart/reviews) - 4.4/5.0 (24 reviews)
  - [webmanuals](https://www.g2.com/products/webmanuals/reviews) - 4.4/5.0 (17 reviews)
  - [Air Maestro](https://www.g2.com/products/air-maestro/reviews) - 4.8/5.0 (2 reviews)

