Neil and Alex go above and beyond supporting us! Tickets/emails are addressed in a very timely manner and they do everything they can to satisfy our requests. I couldn't ask for a better support team! Review collected by and hosted on G2.com.

A downside for me is there is no employee data sync from UKG. While the imports are super easy, it does take quite a bit of time to re-import employee data each month. It also leaves room for human error which is very easy to do in my case. :) I realize we may not be the norm, doing our salary increases monthly, but a sync would make it an easier transition each month. Review collected by and hosted on G2.com.

Simply Merit provided absolutely exceptional support that was instrumental in helping our team meet a very tight deadline. Their customer service is truly the best I have ever experienced—they acted as a genuine partner, patiently guiding me through every step and resolving all my concerns.

Key Highlights:

User Adoption: Managers found the system remarkably easy to use, and the budget feature was particularly valuable.

Customization Power: The platform's high level of customization was crucial, and Simply Merit successfully accommodated nearly all of my specialized requirements.

Unrivaled Responsiveness & Partnership: A perfect example of their dedication is how quickly they responded to my request for a very specific report. Not only did they create it for me, but they also recognized its broader value and added it to their standard report offerings.

Commitment to Improvement: Simply Merit actively listens to its customers and is dedicated to continuous improvement, consistently rolling out valuable new features.

A huge shoutout to their customer service and technical support teams! Their responsiveness is unmatched—their replies are almost instant! They are, simply put, the best, bar none! Review collected by and hosted on G2.com.

It took me sometime to understand how the system functioned. It was not a easy Plug and Play! My ultimate 'blue sky' wish would be to have certain features automatically synced with the system—for example, performance ratings, automatically feeding updates like salary changes, new hires and terminations straight from the HRIS! While these are 'dream big' improvements, I don't want it to take away in anyway from all the positives Simply Merit has to offer. Update - Simply Merit has made many system enhancements that are welcome and forward thinking. Review collected by and hosted on G2.com.

SimplyMerit is adaptable to any organization. It is straightforward and leaders say it is easy to navigate. Review collected by and hosted on G2.com.

Using the product once a year requires a bit of a learning curve for administrators. It gets better quickly. Review collected by and hosted on G2.com.

I really like SimplyMerit for its dynamic importing, which is great because it allows us to have more context and ensures information is accurate when it gets into the system. The support team is also very helpful. They don't just offer standard answers; they really listen to our feedback and help us in whatever way they can. It's refreshing, and we truly appreciate that. Additionally, the platform helps us with enhanced communication and management of our merit processes, and the insights report created each year is interesting and useful. The letters they provide for employee communication are largely customizable, allowing us to share information the way we want. I am impressed by their frequency of updates they make based on feedback and their curiosity to make a better product. SimplyMerit makes it easy to interface with other systems, and the onboarding process was smooth, thanks to their support team. Review collected by and hosted on G2.com.

I think some of the customizability can be enhanced a little more. Being able to globally manage a few more things rather than individually or at a team level would be beneficial. Do so would be very useful to the way we process, and might be something that could help us do a more effective job. Review collected by and hosted on G2.com.

The ease of reviewing data and allowing managers the autonomy to make proposals. The process made it easy for executives to view their entire team and make approvals and/or suggestions. Allowed HR to oversee entire process company-wide. The support by the SimplyMerit team provides quick, friendly and educated responses and assistance. Review collected by and hosted on G2.com.

I do not have any dislikes, the system worked well for our organization and met our needs. One area we would like to enhance is on the bonus calculation to avoid having to uploads and download multiple times for final calculations. We look forward to using again during our next merit and bonus cycle. Review collected by and hosted on G2.com.

The name says it all. Although it's simple to use, the functionality is impressive -- giving us everything that we need. It is also flexible enough to make edits as needed. The ability to produce confirmation statements for each employee is great. Implementation was a breeze. Customer Support is very responsive and very knowledgeable of the product. Uploading and downloading information is very easy. Review collected by and hosted on G2.com.

I see no downside, we have had great success with this product and the team at MorganHR Review collected by and hosted on G2.com.

My company had a great experience with the simply merit system and team!

We have just under 2,000 employees and was nervous about how we were going to navigate our first merit planning tool. The Simply Merit customer service team was amazing! Every time I had a question, big or small, they always got back to me extremely quickly. Excited to continue using this system! Review collected by and hosted on G2.com.

None that i can think of! They are great to work with. Review collected by and hosted on G2.com.

SimplyMerit is a low cost, highly customizable solution for merit and bonus planning and payment. The system allows us to customize merit and bonus allocations, as well as helping with meeting budget and providing an audit trail of approvals. The individualized letters that managers can access directly to provide to their team members saves our HR team time. Simply Merit also provide incredible customer support! And we wouldn't have been able to implement without the security features that were required by our company. Review collected by and hosted on G2.com.

I honestly haven't had any challenges - it's provided what we need. Review collected by and hosted on G2.com.

Ease of configuration. Intuitive for end users and HR admins. Customer support/responsiveness from the team. Ease of distribution of award letters right in the tool. Review collected by and hosted on G2.com.

Really nothing. We do have a fairly complex bonus system that we had to get creative with configuration to do but it worked out and they were a great resources to help us figure out options. Review collected by and hosted on G2.com.

SimplyMerit is easy to use for HR and managers. The support we receive from the SM team is A+++++! They regularly make updates and add new features that are of great value to us. Review collected by and hosted on G2.com.

Would love to be able to directly connect our performance management system with SM to sync ratings across both systems. Review collected by and hosted on G2.com.