--- title: SimpleTix Reviews meta_title: 'SimpleTix Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 90 reviews by the users' company size, role or industry to find out how SimpleTix works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 90 scale: '5' date_modified: '2026-10-03' parent_category: name: Event Management url: https://www.g2.com/categories/event-management ---

SimpleTix Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the ease of use of SimpleTix, enjoying its straightforward ticket purchasing and event customization. (6 mentions)
Users praise the responsive and helpful customer support of SimpleTix, ensuring a smooth event management experience. (5 mentions)
Users appreciate the setup ease of SimpleTix, finding it straightforward and user-friendly for event management. (4 mentions)
Users value the ease of ticket purchasing with SimpleTix, ensuring a smooth experience for events. (4 mentions)
Users value the affordability of SimpleTix, appreciating its low fees and great support for small organizations. (3 mentions)
Users find the limited customization options frustrating, wanting more control over branding and payment settings. (2 mentions)
Users find the absence of helpful features in SimpleTix limits event management and ticket tracking efficiency. (2 mentions)
Users report ticketing issues like lack of season packages and frequent wrong date purchases complicating their experience. (2 mentions)
Users are disappointed by the lack of custom branding options, limiting their ability to personalize the interface. (1 mentions)
Users face occasional connectivity issues between Square readers and the organiser app, requiring app restarts to resolve. (1 mentions)

5 Pros or Advantages of SimpleTix

5 Cons or Disadvantages of SimpleTix

SimpleTix Reviews (90)

Reviews

SimpleTix Reviews (90)

4.6
90 reviews
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TB
Tyla B.
Director of Operations
Small-Business (50 or fewer emp.)
"Ticket sales made Simple"
5/5
What do you like best about SimpleTix?

Simpletix is easy to use from both the event planner and the ticket purchaser ends, it's easy to refund tickets if necessary and the fees are lower than other ticket sights. Review collected by and hosted on G2.com.

What do you dislike about SimpleTix?

Not enough options for discounts on each category of tickets Review collected by and hosted on G2.com.

SW
Sarah W.
Small-Business (50 or fewer emp.)
"User-friendly interface, transparent fees, looks clean and beautiful"
5/5
What do you like best about SimpleTix?

The user experience for both the organization and our audience is simple and friendly, even for older patrons. The fees are transparent and we see our ticket sale revenue deposited each day we make sales as opposed to having to wait until the end of the season or after the event. Review collected by and hosted on G2.com.

What do you dislike about SimpleTix?

I really don't have many complaints. I wish that more than one user could have "owner" privileges to see all of the transactions. Review collected by and hosted on G2.com.

Verified User in Arts and Crafts
AA
Verified User in Arts and Crafts
Small-Business (50 or fewer emp.)
"5+ Year user. Simple setup process. Great service. Very competitive rates. Robust reporting."
5/5
What do you like best about SimpleTix?

The simple setup process. Easy to integrate Responsive, fast customer service Best rate plan I could find for my needs Attendee check in is a breeze Lots of features you can implement or hide depending on your needs Helpful ideas for expanding your reach and attracting new customers Review collected by and hosted on G2.com.

What do you dislike about SimpleTix?

I really can't think of anything I wish was different. Review collected by and hosted on G2.com.

Nanthatchaphon P.
NP
Nanthatchaphon P.
Small-Business (50 or fewer emp.)
"Awesome"
5/5
What do you like best about SimpleTix?

Features, Nice team, User friendly platform Review collected by and hosted on G2.com.

What do you dislike about SimpleTix?

Noneeeeeeeseeeeeeeeeeeeeeeeeeeeeeeeeeeee Review collected by and hosted on G2.com.

Bridgett S.
BS
Bridgett S.
Small-Business (50 or fewer emp.)
"Simple, Easy and Good Customer Service"
4/5
What do you like best about SimpleTix?

I'm able to speak to a person when I have an issue Review collected by and hosted on G2.com.

What do you dislike about SimpleTix?

Not able to post free events and many people can't see my event on social media. Review collected by and hosted on G2.com.

Verified User in Music
AM
Verified User in Music
Small-Business (50 or fewer emp.)
"Simpletix"
5/5
What do you like best about SimpleTix?

Fast and knowledgeable customer service. Affordable and transparent pricing Review collected by and hosted on G2.com.

What do you dislike about SimpleTix?

Would like to see more functionality in the app Review collected by and hosted on G2.com.

Verified User in Fine Art
AF
Verified User in Fine Art
Small-Business (50 or fewer emp.)
"SimpleTix keeps me organized and connecting"
5/5
What do you like best about SimpleTix?

I love how easy it is to create an event and keep track of registration and numbers attending your events. Review collected by and hosted on G2.com.

What do you dislike about SimpleTix?

It used to frustrate me that I could never "re-find" the link to my events. I created a work around that solves that problem on my end. Review collected by and hosted on G2.com.

Verified User in Events Services
AE
Verified User in Events Services
Small-Business (50 or fewer emp.)
"SimpleTix a New Leader for Events?"
4/5
What do you like best about SimpleTix?

The most helpful thing about SimpleTix is that it is a GREAT beginners platform for people starting out in the event business dealing with ticketed events. I also love the plethora of ways to receive your funds and not being limited like it's competitors. Review collected by and hosted on G2.com.

What do you dislike about SimpleTix?

What I dislike most is honestly the customer support. They aren't the best with dealing with a situation that may occur and that is reported to them. For instance, there was fee error on their end from when a customer of mine bought their ticket and they failed to charge the customer the processing fee. They tried to pass that fee on to me though I had already had it set for the customer to absorb said fee. There was a lot of back and forth with their team until they finally agreed to take that fee themselves and realized it really should not have been placed on me. Review collected by and hosted on G2.com.

JC
janet c.
Event producer
Small-Business (50 or fewer emp.)
"Excellent Ticket Service!"
5/5
What do you like best about SimpleTix?

Money goes into the bank as you sell tickets. Review collected by and hosted on G2.com.

What do you dislike about SimpleTix?

Would like tickets to indicate 2 days, not single day Review collected by and hosted on G2.com.

RP
Rod P.
Mid-Market (51-1000 emp.)
"Great Ticketing Software For Almost Any Size Venue"
5/5
What do you like best about SimpleTix?

Simpletix software is easy to set-up and manage for events from 50 to 5,000+ people. I have used the software for several accounts and am always surprised how it gets better every time I use it. Review collected by and hosted on G2.com.

What do you dislike about SimpleTix?

Nothing, even their support is great! I haven't thrown anything at them that they haven't been able to solve in the 3 years I have been using their ticketing software. Review collected by and hosted on G2.com.