--- title: SimpleTix Reviews meta_title: 'SimpleTix Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 90 reviews by the users' company size, role or industry to find out how SimpleTix works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 90 scale: '5' date_modified: '2026-10-03' parent_category: name: Event Management url: https://www.g2.com/categories/event-management ---

SimpleTix Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the ease of use of SimpleTix, enjoying its straightforward ticket purchasing and event customization. (6 mentions)
Users praise the responsive and helpful customer support of SimpleTix, ensuring a smooth event management experience. (5 mentions)
Users appreciate the setup ease of SimpleTix, finding it straightforward and user-friendly for event management. (4 mentions)
Users value the ease of ticket purchasing with SimpleTix, ensuring a smooth experience for events. (4 mentions)
Users value the affordability of SimpleTix, appreciating its low fees and great support for small organizations. (3 mentions)
Users find the limited customization options frustrating, wanting more control over branding and payment settings. (2 mentions)
Users find the absence of helpful features in SimpleTix limits event management and ticket tracking efficiency. (2 mentions)
Users report ticketing issues like lack of season packages and frequent wrong date purchases complicating their experience. (2 mentions)
Users are disappointed by the lack of custom branding options, limiting their ability to personalize the interface. (1 mentions)
Users face occasional connectivity issues between Square readers and the organiser app, requiring app restarts to resolve. (1 mentions)

5 Pros or Advantages of SimpleTix

5 Cons or Disadvantages of SimpleTix

SimpleTix Reviews (90)

Reviews

SimpleTix Reviews (90)

4.6
90 reviews
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Sammy C.
SC
Sammy C.
Regional Marketing Manager – Europe & Canada
Financial Services
Small-Business (50 or fewer emp.)
"Reliable and User-Friendly Experience"
4.5/5
What do you like best about SimpleTix?

I really appreciate how user-friendly it is. The interface is intuitive, making it easy to set up events and manage ticket sales. Review collected by and hosted on G2.com.

What do you dislike about SimpleTix?

pricing structure, as it can be a bit confusing. I will say a more streamlined process for these features would enhance the overall experience Review collected by and hosted on G2.com.

AN
Verified User in Computer Hardware
Mid-Market (51-1000 emp.)
"SimpleTix Helps Scale Our Events with Ease"
5/5
What do you like best about SimpleTix?

The platform’s ability to integrate easily with payment gateways and social media for promotions makes it incredibly efficient for ticket sales and marketing. Review collected by and hosted on G2.com.

What do you dislike about SimpleTix?

While SimpleTix is generally easy to use, it can be challenging to navigate certain advanced features without additional guidance or tutorials. Review collected by and hosted on G2.com.

AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Very Pleased with Ease of Use"
5/5
What do you like best about SimpleTix?

Our event was able to easily reach a new audience and allow for immediate ticket purchase to our event. Review collected by and hosted on G2.com.

What do you dislike about SimpleTix?

I wear all of the hats at my organization and it took me awhile to get started. After I was oriented it was not difficult to set-up the event Review collected by and hosted on G2.com.

Casey C.
CC
Casey C.
Vice President
Small-Business (50 or fewer emp.)
"Would highly recommend"
4.5/5
What do you like best about SimpleTix?

I like how simple the process is for setting up an event and scanning in the tickets for entry. Review collected by and hosted on G2.com.

What do you dislike about SimpleTix?

I am not a fan of the login as it sometimes doesn't work. Review collected by and hosted on G2.com.

AN
Verified User in Civic & Social Organization
Small-Business (50 or fewer emp.)
"Easy to use. Very convenient. Excellent customer Service."
5/5
What do you like best about SimpleTix?

Ease of use and hands-on help. Easy Start up Review collected by and hosted on G2.com.

What do you dislike about SimpleTix?

Nothing thus far. Coordinating help can take a little time but always helpful. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"works for us"
4.5/5
What do you like best about SimpleTix?

It's intuitive, and the waitllist and attendee communications functions are great. Review collected by and hosted on G2.com.

What do you dislike about SimpleTix?

There is no way to open up a spot in an event for a particular person on the waitlist. This would be a very helpful feature. It would also be helpful for the bar on the homepage showing tickets sold for each event to only show tickets for future event times rather than aggregating all of them (or have an option to switch to this) Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
GN
Verified User in Non-Profit Organization Management
Guest users or non-business users of the software, not included in G2 scores.
"Great Experience"
5/5
What do you like best about SimpleTix?

It was easy to navigate, and made collecting tickets and funds a breeze! Review collected by and hosted on G2.com.

What do you dislike about SimpleTix?

There was nothing to dislike, it was simple Review collected by and hosted on G2.com.

CB
C B.
Small-Business (50 or fewer emp.)
"SimpleTix has your back!"
5/5
What do you like best about SimpleTix?

After researching ticket platforms for days, SimpleTix lower fees and not having to commit to a plan were the first things to draw me in.

The platform itself is very user friendly and easy to navigate with plenty of examples available and help along the way to inspire you.

Once you've completed loading all of your info into an event, SimpleTix sends an email with a checklist of things to help make sure you covered all of the bases AND they send a list of pre-made social media posts VERY specific to your event. So helpful!!

SimpleTix is very supportive of the venue, making the experience actually enjoyable. Everything is thoughtfully executed and support is never an issue and accessible through short direct videos or live chats.

It was easy to integrate ticket sales directly through my website and all of the necessary features were conveniently placed so I wasn't in a constant loop. Review collected by and hosted on G2.com.

What do you dislike about SimpleTix?

For me there haven't been any downsides to using SimpleTix. After using another platform for 2 years this has been a GREAT experience!

My only suggestion at this point would be being able to have a QR code specific to the venue's events as a whole, and not just separate codes for each concert/event. But that was easy to work around. Review collected by and hosted on G2.com.

AN
Verified User in Commercial Real Estate
Small-Business (50 or fewer emp.)
"User Friendly"
5/5
What do you like best about SimpleTix?

The simply way to purchase the ticket and the user experience is much better Review collected by and hosted on G2.com.

What do you dislike about SimpleTix?

As of now I dont think there is anything i dont like about simpletix. Review collected by and hosted on G2.com.

Yash R.
YR
Yash R.
Mid-Market (51-1000 emp.)
"Easy to purchase"
5/5
What do you like best about SimpleTix?

The UI is very user friendly. I can easly purchase the ticket. Review collected by and hosted on G2.com.

What do you dislike about SimpleTix?

there is nothing that makes me disappointed about simpletix Review collected by and hosted on G2.com.