The process of creating purchase requests, adding items, and quotes that automatically populate line items is very fast for users. Also the notifications to my email are very informative, I never miss emails asking for approval and updates on orders. Review collected by and hosted on G2.com.
1) Mobile website is fairly buggy: For example, I have been unable to tag a user when replying in the activities section with @ because it will not let me click on the users once I type "@". Also scrolling through list items is very slow since each item takes up nearly an entire phone screen. 2) I would like the "Orders" tab to by default have a box to check to automatically filter My orders only. Clicking through filters, requester, then adding myself is very slow and tedious since I pretty much always only want to see my orders. The "Followed Orders" section from the home screen is good, but the UI being a pop up instead of the full screen makes it more annoying to scroll through. 3) The AI converting quotes to a total is very nice, however it would be nice if it automatically added the line items as well. I find myself having to manually add each line item in its own section despite the AI already reading that when it calculates the total cost. Review collected by and hosted on G2.com.
Thanks so much for the review! Love hearing that purchase requests are fast to put together and that the email notifications keep you on top of approvals and order updates.
And thank you for the detailed suggestions, this is super helpful! The mobile tagging and scrolling, a quick “My orders” filter, and having the AI pull line items straight from quotes are all great ideas, and we’ve passed them along to the team.
Glad Silkline is helping keep your engineers and purchasing team on the same page. Thanks again!