Shop Ops Features
Front-Office (4)
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Contacts
Provide customer contact management features or integration with CRM.
Sales
Helps salespeople create and manage quotes and sales orders.
Service
Includes service management features or integration with field service management.
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Manufacturing (3)
Product Configuration
Create and maintain product configurations using Bills of materials (BOMs).
Work orders
Generate work orders based on demand and assign them to employees.
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Scheduling
Plan manufacturing activities based on product type, and employee or equipment availability.
Back-Office (3)
Accounting
Provide basic features for finance or integration with accounting software.
Inventory
Manage inventory or components, finished goods, and equipment.
Purchasing
Include functionality to create and manage purchase orders.
Agentic AI - Job Shop Management (3)
Multi-step Planning
Ability to break down and plan multi-step processes
Decision Making
Makes informed choices based on available data and objectives
Material Requirements Planning
Material requirements planning software manages the scheduling and inventory control for manufacturers.
Additional Functionality (54)
Purchasing & Receiving
Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity
Change Management
Track and monitor efficient handling of all changes/transitions
Inventory Tracking
Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
Cost Tracking
Process to track, record, and analyze expenses that occurred over the entire duration of a given project
Quality Control
Ensure that quality requirements and standards are met across production processes
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Supply Chain Management
Manage the planning and execution of supply chain activities
Resource Management
Process of planning, scheduling and executing the optimal and effective use of human capital across projects
Quotes/Estimates
Generate quotes or estimates for customers
Multi-Currency
Manage and handle various international currencies
Production Tracking
Track the production of materials and items over certain periods or seasons
Production Management
Manage the end-to-end production process for manufacturing operations
Status Tracking
Track the status over time for a request, process, asset, or transaction
API
Application programming interface that allows for integration with other systems/databases
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Job Tracking
Track and visualize the status of an ongoing job and the time spent on tasks or projects
Data Import/Export
Import and export data to and from software applications
Sales Order Management
An order generated by a seller to a customer, containing details about products or services
Traceability
Track and document the history, application, or location of an item or activity
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Capacity Management
Monitor service demand and performance to plan for adequate resources that meet business needs
Real-Time Data
Receive data and information in real time
Workflow Management
Create, design and manage workflows for repetitive tasks
Projections
Estimate or forecast of a future scenario based on the study of present trends
Cost Analysis
Analyze and calculate business costs
Contact Management
Manage, organize, and store contact information
Shipping Management
Manage and track orders being shipped to customers
Accounting Integration
Integrate with a third-party accounting system
Job Costing
Calculate total itemized costs, including initial costs and any changes
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Demand Forecasting
Forecast customer demand using historical insights and simulations
Bills of Material
Material list of manufacturing parts and associated costs
Order Management
Manage and track customer orders for goods, investments, or any other purchases
Vendor Management
Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
Supplier Management
Manage all supplier data and operations
Estimating
Estimate expected cost based on various factors before a project begins
Inventory Management
Track and manage inventory levels to maintain proper supply
Cost Estimating
Forecast the cost and resources required to complete a project
Serial Number Tracking
Track and assign specific serial numbers to products
Forecasting
Form predictions based on past and present data/trends
Warehouse Management
Manage and track operations and inventory within warehouses
Maintenance Management
Manage, maintain and track the performance of assets and equipment
Shop Floor Management
Manage and control operations that take place on the shop floor or factory floor
Quality Management
Focuses on improving processes by collecting data and spotting bottlenecks or other challenges.
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Task Management
Create, manage and track all task activities and progression
Document Management
Store, manage, and track all electronic documents in a centralized location
For Small Businesses
Designed for small businesses
Project Management
Plan and coordinate all the resources, costs and time needed to execute assignments
MES
Manufacturing execution systems focus on quality control in the production process.
Asset Tracking
Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
Safety Management
Identify and assess hazards to ensure the well-being of employees, assets, and the environment
ERP integration
Integrate with existing ERP systems
