[ ShipRocket Reviews ](https://www.g2.com/products/shiprocket/reviews) [ ShipRocket Reviews ](https://www.g2.com/products/shiprocket/reviews) # ShipRocket Features ##### ## Carrier Management (3) Carrier Information Manage details about carriers such as the types of services they offer and pricing. Evaluation Provide criteria to evaluate carriers such as on-time delivery or quality of service. Performance Monitor carrier performance using historical data. Show More ##### ## Freight Modes (4) Definitions Define multiple types of freight such as air, road, or sea. Pricing Track pricing per freight mode and carrier. Selection Choose the optimal freight mode based on price and customer requirements. Route Optimization Finding the most optimal routes for drivers based on various factors and constraints Show More ##### ## Customer Management (3) Customer Portal Deliver an online portal where customers can monitor shipments. Quotes Create and manage personalized quotes for freight services. Documents Provide customers with transportation documents required for shipping. Show More ##### ## Product Sales (4) Product Search The ability to search for products using specific criteria to add to an e-commerce shop. Product Reviews The ability for customers or other sellers to leave reviews on products so others can make informed decisions. Product Filters Filters to only show products that meet certain criteria. Product Page Customization Tools to customize how products are displayed in your store and what information is available. Show More ##### ## Administration (13) Reports & Analytics The ability to view sales data and other metrics in a digestible format that is automatically or easily generated. Status Tracking Track the status over time for a request, process, asset, or transaction Pricing Automation Tools to set pricing rules that will automatically pull products within a certain price range or automatically adjust product pricing given certain conditions. E-commerce Platform Integration The ability to integrate a drop shipping platform with an e-commerce platform in order to facilitate the exchange of data between the two tools. Process Automation The ability to automate certain processes such as order management and fulfillment. Accounting Integration Integrate with a third-party accounting system Third-Party Integrations Set up connections to third-party platforms to improve business processes Cost Tracking Process to track, record, and analyze expenses that occurred over the entire duration of a given project Activity Tracking Track and document all activities across devices, networks, and other systems Sales Automation Automate processes to manage leads, contacts, opportunities and sales activities Shipment Tracking The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Inventory Tracking Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Show More ##### ## Additional Functionality (74) Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Purchase Order Management Create, send, and track purchase orders and their statuses Sales Trend Analysis Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Multi-Location Manage and support multiple locations Data Import/Export Import and export data to and from software applications Vendor Management Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Sales Order Management An order generated by a seller to a customer, containing details about products or services Order Entry Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Price Optimization Track factors that affect pricing and adjust prices accordingly to increase sales Dropshipping Services Choose a partner from a network of suppliers that will ship the products sold in your store directly to customers Real-Time Updates Receive system updates as soon as any changes are made eCommerce Management Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Warehouse Management Manage and track operations and inventory within warehouses Inventory Optimization Maintain and control the stock level of inventory AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Forecasting Form predictions based on past and present data/trends Online Catalog An online catalog of inventory that customers can view Channel Management Manage various distribution channels, build relations with channel partners, and track their performance Shipping Labels Generate or print labels that contain shipping information for packages Shipping Management Manage and track orders being shipped to customers Price/Margin Management Track and manage the profit margin between the cost of a product and its selling price. Data Synchronization Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Product Data Management Capture, organize and track product-specific data and information in a centralized location Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user Real-Time Monitoring Active monitoring of systems, applications, or networks Multiple Data Sources Allows users to manage data from a number of sources Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns EDI Transfer of data from one computer system to another Real-Time Data Receive data and information in real time Generative AI Use AI to generate content in the form of text, images, videos, etc. Inventory Replenishment Track stock count levels to manage product reordering Inventory Management Track and manage inventory levels to maintain proper supply Product Catalog Present a catalog of inventory that customers can view Order Management Manage and track customer orders for goods, investments, or any other purchases Multi-Channel Management Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Retail Inventory Management Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process Product Information Management Import product information from third party sites or create your own, adjust descriptions and make other changes as required Supplier Management Manage all supplier data and operations Sourcing Management Negotiate best prices and choose the right vendor for various purchases Customer Service Management Manage relationships with customers and address customer concerns Local Forwarders Freight forwarder/forwarding agent that transports cargo domestically with specialized knowledge of local logistics services Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns EDI Transfer of data from one computer system to another Shipping Labels Generate or print labels that contain shipping information for packages Rate Management Track/optimize rates in relation to usage Document Management Store, manage, and track all electronic documents in a centralized location Invoice Management Captures invoice data and maintains comprehensive records for auditing and reporting purposes Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Waybills Official shipping document that identifies origin and destination of the shipment, weight, freight, and other details of goods LTL/Shared Truckload Trucks that do not reach full load and can be shared For Freight Operations Intended to be used by freight brokers and logistics companies Generative AI Use AI to generate content in the form of text, images, videos, etc. Delivery Tracking Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Inventory Management Track and manage inventory levels to maintain proper supply API Application programming interface that allows for integration with other systems/databases Shipping Management Manage and track orders being shipped to customers Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. International Forwarders Freight forwarder/forwarding agent that transports cargo internationally with knowledge of customs, and international boundaries, etc. Warehouse Management Manage and track operations and inventory within warehouses Shipment Tracking The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. 3PL Management Outsource and manage third party logistics Dispatch Management Manage sending personnel and resources to a site as needed Transportation Management Organize and track the physical movement of goods from one location to another Fleet Management Management of commercial motor vehicles for work-related purposes Third-Party Integrations Set up connections to third-party platforms to improve business processes AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Real-Time Notifications Notifications that are delivered to users as soon as an event occurs Truckload Management Track and manage transportation of large cargo that fills an entire trailer/truck Scheduling Plan availability and assign specific time slots for tasks and resources Customer Management Store and organize information about customers and previous interactions Import/Export Management Management of inbound and outbound shipments in the context of international trade Quotes/Estimates Generate quotes or estimates for customers Order Management Manage and track customer orders for goods, investments, or any other purchases Show More ## Top-Rated Alternatives [ ![ShipStation](https://images.g2crowd.com/uploads/product/hd_favicon/35c6c0f9ea321eb6a572a215328dd68f/shipstation.svg "ShipStation") ShipStation 4.3/5(588) ](https://www.g2.com/products/shipstation/reviews) [ ![Shipsy](https://images.g2crowd.com/uploads/product/hd_favicon/410e2585f67ab7b7e2c19f5d23e7c4b5/shipsy-shipsy.svg "Shipsy") Shipsy 4.5/5(158) ](https://www.g2.com/products/shipsy-shipsy/reviews) [ ![Truckstop Load Board](https://images.g2crowd.com/uploads/product/hd_favicon/0b6468798805e5cbec85e199fd49df45/truckstop-load-board.svg "Truckstop Load Board") Truckstop Load Board 4/5(413) ](https://www.g2.com/products/truckstop-load-board/reviews) [ View All Alternatives ](https://www.g2.com/products/shiprocket/competitors/alternatives) ShipRocket Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ae30557216c856b0f9d54afa554175a5/shipsy-shipsy.png "Product Avatar Image") Shipsy 4.5/5(158) [ Compare Now ](https://www.g2.com/compare/shiprocket-vs-shipsy-shipsy) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0fb03ff4f97ea316c9a6b705b4693736/shipstation.png "Product Avatar Image") ShipStation 4.3/5(588) [ Compare Now ](https://www.g2.com/compare/shiprocket-vs-shipstation) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_11af6a8ba24daea182811f985ec31dc0/easyship.png "Product Avatar Image") Easyship 4.4/5(182) [ Compare Now ](https://www.g2.com/compare/easyship-vs-shiprocket) ##### Categories on G2 [Freight Management](https://www.g2.com/categories/freight-management)[Drop Shipping](https://www.g2.com/categories/drop-shipping) ##### Explore More [Which MBaaS solutions provide databases, APIs, and 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