# ShipRocket vs ShipStation Comparison
---
## AI Generated Summary
- **G2 reviewers report** that ShipStation excels in providing a wide range of shipping options, allowing users to easily compare costs and delivery speeds. One user highlighted the convenience of having all shipping services in one place, which significantly saves time during order processing.
- **Users say** that ShipRocket stands out for its ability to handle shipments to non-serviceable areas, making it a reliable choice for businesses that need to reach remote locations. The quick customer support and ease of booking shipments were also praised, indicating a strong focus on user experience.
- **Reviewers mention** that ShipStation's automation features are a major plus, with users appreciating the ability to set up rules that automatically organize incoming orders. This level of automation helps streamline daily operations, making it easier for small businesses to manage their shipping needs.
- **According to verified reviews** , ShipRocket is recognized for its courier aggregation capabilities, which simplify logistics by bringing multiple courier partners into a single platform. This feature is particularly beneficial for e-commerce businesses looking to optimize their shipping processes without manual intervention.
- **G2 reviewers highlight** that both platforms offer similar ease of use, but ShipRocket slightly edges out with a higher score in ease of setup. Users have noted that the implementation process is straightforward, allowing businesses to get up and running quickly.
- **Users report** that while both platforms provide quality support, ShipStation has a slight edge in overall satisfaction, with users feeling that it has been a good partner in their business operations. However, ShipRocket's strong customer service and feature set make it a competitive option for those needing robust logistics solutions.



| | ShipRocket | ShipStation | 
|---|---|---|
| **Star Rating** | 4.0 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 109 | 581 | 
| **Largest Market Segment** | Small-Business (79.0% of reviews) | Small-Business (90.5% of reviews) | 
| **Entry Level Price** | No pricing available | Starting at $29.99 10 Users Per Month | 

---
## Top Pros & Cons

### ShipRocket

Pros:
- Ease of Use (8 reviews)
- Easy Integrations (6 reviews)

Cons:
- Delays (4 reviews)
- Delivery Delays (3 reviews)

### ShipStation

Pros:
- Ease of Use (11 reviews)
- Easy Integrations (8 reviews)

Cons:
- Poor Customer Support (7 reviews)
- Expensive (6 reviews)

---
## Ratings Comparison
| Rating | ShipRocket | ShipStation | 
|---|---|---|
  | **Meets Requirements** | 8.6 (91 reviews) | 8.6 (444 reviews) | 
  | **Ease of Use** | 8.7 (92 reviews) | 8.6 (450 reviews) | 
  | **Ease of Setup** | 8.9 (34 reviews) | 8.4 (238 reviews) | 
  | **Ease of Admin** | 9.0 (20 reviews) | 8.6 (213 reviews) | 
  | **Quality of Support** | 8.0 (90 reviews) | 7.9 (405 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.0 (20 reviews) | 8.5 (210 reviews) | 
  | **Product Direction (% positive)** | 8.6 (91 reviews) | 7.6 (420 reviews) | 

---
## Pricing

### ShipRocket

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### ShipStation

#### Entry-Level Pricing

Plan: Standard

Price: Starting at $29.99 10 Users Per Month

Description: Designed for businesses needing more advanced capabilities that scale.

Key Features:
- 50 shipments per month
- Unlimited automations
- Combine and split orders

[Browse all 3 editions](https://www.g2.com/products/shipstation/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Freight Management

| Product | Score | Reviews |
|---|---|---|
| **ShipRocket** | 8.6/10 | 60 |
| **ShipStation** | N/A | N/A |

#### Carrier Management

| Feature | ShipRocket | ShipStation | 
|---|---|---|
| **Carrier Information** | 9.0 (58 reviews) | Not enough data | 
| **Evaluation** | 8.6 (58 reviews) | Not enough data | 
| **Performance** | 8.6 (58 reviews) | Not enough data | 

#### Freight Modes

| Feature | ShipRocket | ShipStation | 
|---|---|---|
| **Definitions** | 8.5 (54 reviews) | Not enough data | 
| **Pricing** | 8.2 (58 reviews) | Not enough data | 
| **Selection** | 8.6 (57 reviews) | Not enough data | 

#### Customer Management

| Feature | ShipRocket | ShipStation | 
|---|---|---|
| **Customer Portal** | 8.8 (56 reviews) | Not enough data | 
| **Quotes** | 8.8 (56 reviews) | Not enough data | 
| **Documents** | 8.6 (55 reviews) | Not enough data | 

### Drop Shipping

| Product | Score | Reviews |
|---|---|---|
| **ShipRocket** | 8.8/10 | 57 |
| **ShipStation** | 8.3/10 | 51 |

#### Product Sales

| Feature | ShipRocket | ShipStation | 
|---|---|---|
| **Product Search** | 8.9 (48 reviews) | 8.3 (39 reviews) | 
| **Product Reviews** | 8.8 (47 reviews) | 7.4 (33 reviews) | 
| **Product Filters** | 8.8 (47 reviews) | 8.1 (38 reviews) | 
| **Product Page Customization** | 8.6 (46 reviews) | 7.7 (33 reviews) | 

#### Administration

| Feature | ShipRocket | ShipStation | 
|---|---|---|
| **Reports & Analytics** | 8.9 (47 reviews) | 8.2 (48 reviews) | 
| **Order Tracking** | 9.0 (50 reviews) | 9.1 (49 reviews) | 
| **Pricing Automation** | 8.3 (45 reviews) | Feature Not Available | 
| **E-commerce Platform Integration** | 8.9 (46 reviews) | 8.8 (48 reviews) | 
| **Process Automation** | 8.7 (44 reviews) | 8.7 (44 reviews) | 

### Shipping

| Product | Score | Reviews |
|---|---|---|
| **ShipRocket** | N/A | N/A |
| **ShipStation** | 8.3/10 | 302 |

#### Labels

| Feature | ShipRocket | ShipStation | 
|---|---|---|
| **Label Printing** | Not enough data | 9.0 (282 reviews) | 
| **Return labels** | Not enough data | 8.5 (251 reviews) | 
| **Bar codes** | Not enough data | Feature Not Available | 

#### Order management

| Feature | ShipRocket | ShipStation | 
|---|---|---|
| **Order tracking** | Not enough data | 8.9 (267 reviews) | 
| **E-commerce integrations** | Not enough data | 8.6 (269 reviews) | 
| **Manage orders** | Not enough data | 8.9 (269 reviews) | 
| **Order Status** | Not enough data | 8.8 (262 reviews) | 

#### Carrier and rate management

| Feature | ShipRocket | ShipStation | 
|---|---|---|
| **Quick rate comparison** | Not enough data | 8.5 (255 reviews) | 
| **Vendor availability** | Not enough data | 8.1 (220 reviews) | 
| **Flat rate services** | Not enough data | 8.4 (229 reviews) | 

#### Inventory management

| Feature | ShipRocket | ShipStation | 
|---|---|---|
| **Low stock alerts** | Not enough data | 7.0 (174 reviews) | 
| **Automated inventory orders** | Not enough data | 7.2 (176 reviews) | 
| **Assign suppliers** | Not enough data | Feature Not Available | 

#### Reports

| Feature | ShipRocket | ShipStation | 
|---|---|---|
| **Shipment reports** | Not enough data | 8.5 (233 reviews) | 
| **Inventory reports** | Not enough data | 7.5 (189 reviews) | 
| **Unshipped products** | Not enough data | Feature Not Available | 

---
## Categories
**Shared Categories (1):** [Drop Shipping Software](https://www.g2.com/categories/drop-shipping)

**Unique to ShipRocket (1):** [Freight Management Software](https://www.g2.com/categories/freight-management)

**Unique to ShipStation (1):** [Shipping Software](https://www.g2.com/categories/shipping)


---
## Reviewer Demographics

### By Company Size

| Segment | ShipRocket | ShipStation | 
|---|---|---|
| **Small-Business** | 79.0% | 90.5% | 
| **Mid-Market** | 14.3% | 8.8% | 
| **Enterprise** | 6.7% | 0.7% | 

### By Industry

#### ShipRocket

- **Retail:** 18.3%
- **Apparel & Fashion:** 12.5%
- **Logistics and Supply Chain:** 9.6%
- **Marketing and Advertising:** 8.7%
- **Health, Wellness and Fitness:** 6.7%
- **Information Technology and Services:** 5.8%
- **Computer Software:** 4.8%
- **Arts and Crafts:** 3.8%
- **Consumer Electronics:** 3.8%
- **Consumer Goods:** 2.9%
- **Other:** 23.1%

#### ShipStation

- **Retail:** 23.3%
- **Consumer Goods:** 9.3%
- **Apparel & Fashion:** 6.3%
- **Health, Wellness and Fitness:** 5.6%
- **Food & Beverages:** 4.1%
- **Arts and Crafts:** 3.4%
- **Automotive:** 3.2%
- **Sporting Goods:** 3.2%
- **Wholesale:** 3.0%
- **Food Production:** 2.3%
- **Other:** 36.2%

---
## Alternatives

### Alternatives to ShipRocket

- [Shipsy](https://www.g2.com/products/shipsy-shipsy/reviews) — 4.5/5 stars (158 reviews)
- [Truckstop Load Board](https://www.g2.com/products/truckstop-load-board/reviews) — 4.0/5 stars (413 reviews)
- [Descartes MacroPoint](https://www.g2.com/products/descartes-macropoint/reviews) — 4.7/5 stars (863 reviews)
- [Descartes Aljex](https://www.g2.com/products/descartes-aljex/reviews) — 4.6/5 stars (434 reviews)
- [Easyship](https://www.g2.com/products/easyship/reviews) — 4.4/5 stars (178 reviews)
- [Magaya Supply Chain](https://www.g2.com/products/magaya-supply-chain/reviews) — 4.4/5 stars (292 reviews)
- [GoComet](https://www.g2.com/products/gocomet/reviews) — 4.9/5 stars (242 reviews)
- [Sellvia](https://www.g2.com/products/sellvia/reviews) — 4.8/5 stars (197 reviews)
- [Freightview](https://www.g2.com/products/freightview/reviews) — 4.7/5 stars (195 reviews)
- [Fresa Gold](https://www.g2.com/products/fresa-gold/reviews) — 4.8/5 stars (198 reviews)

### Alternatives to ShipStation

- [Easyship](https://www.g2.com/products/easyship/reviews) — 4.4/5 stars (178 reviews)
- [Sendcloud](https://www.g2.com/products/sendcloud/reviews) — 4.5/5 stars (148 reviews)
- [Shippo](https://www.g2.com/products/shippo-shippo/reviews) — 4.2/5 stars (77 reviews)
- [AfterShip](https://www.g2.com/products/aftership/reviews) — 4.7/5 stars (311 reviews)
- [ShipHero](https://www.g2.com/products/shiphero/reviews) — 4.5/5 stars (210 reviews)
- [EasyPost](https://www.g2.com/products/easypost/reviews) — 4.2/5 stars (121 reviews)
- [Spocket](https://www.g2.com/products/spocket/reviews) — 4.2/5 stars (71 reviews)
- [Veeqo](https://www.g2.com/products/veeqo/reviews) — 4.5/5 stars (47 reviews)
- [Pirate Ship](https://www.g2.com/products/pirate-ship/reviews) — 4.5/5 stars (24 reviews)
- [Descartes Sellercloud](https://www.g2.com/products/descartes-sellercloud/reviews) — 4.2/5 stars (64 reviews)

---
## Top Discussions

### ShipRocket

- Title: [Is Shiprocket a good company?](https://www.g2.com/discussions/is-shiprocket-a-good-company) — 2 comments, 1 upvote
  > **Top comment:** "No... He Never Provide Services on time "

### ShipStation

- Title: [Does ShipStation use USPS?](https://www.g2.com/discussions/does-shipstation-use-usps) — 3 comments
  > **Top comment:** "Yes"
- Title: [Should I use ShipStation?](https://www.g2.com/discussions/should-i-use-shipstation) — 3 comments
  > **Top comment:** "No, their support is lacking to the point of telling us to use Google to solve our issue.  Tracking numbers are an issue and they don't do well if you ship..."
- Title: [What is ShipStation used for?](https://www.g2.com/discussions/shipstation-what-is-shipstation-used-for) — 2 comments
  > **Top comment:** "We use Shipstation to ship out all of our packages to customers. It integrates with our ERP system and allows us the added benefit of providing our customers..."
- Title: [What is ShipStation used for?](https://www.g2.com/discussions/what-is-shipstation-used-for) — 2 comments
  > **Top comment:** "Centralized shipping platform that can pull data from multiple sales channels and provide rate shopping tools, automated shipping rules, and product..."
- Title: [How much does it cost to ship with ShipStation?](https://www.g2.com/discussions/how-much-does-it-cost-to-ship-with-shipstation) — 1 comment
  > **Top comment:** "Aside from the account subscription cost, the cost of shipping depends on your unique account with shipping carriers. ShipStation has a Ship with Shipstation..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/shiprocket-vs-shipstation)