ShipperGuide TMS Reviews & Product Details

I am able to handle all of our transportation needs in one location. I am also able to keep track of shipments in transit with their tracking feature. If I have any issues, their support team can easily assist in fixing the issues. Review collected by and hosted on G2.com.

Most of our shipments have multiple stops. I feel it could be a little easier to change/rearrange the order but it also works the way it is set up now. Review collected by and hosted on G2.com.

ShipperGuide has helped us streamline our freight operations through effective vetting of brokers, rapid and cost effective awarding of shipments with piece of mind, improving efficiencies by reducing confusing email chatter, and insightful analytics and reporting. The ShipperGuide team is consistently supportive and eager to collaborate on ways to enhance the platform in ways to support their customers' needs. Review collected by and hosted on G2.com.

Adding a tool geared towards a broker/carrier scorecard would be helpful. Also, including total mileage and volume awarded to each broker/carrier is beneficial for companies with sustainability goals, focusing on carbon footprint and emissions. I suggest ShipperGuide looks into ways to partner with SmartWay - an EPA program that helps the freight transportation sector improve supply chain efficiency and track performance to reduce transportation-related emissions. Integrating ShipperGuide and Opendock, something as simple as instructions and a link to book appointments for awarded shipments. Tying dock appointments (late pick ups, cancellations, rescheduling, etc) can be applied to broker/carrier scorecards. Review collected by and hosted on G2.com.

I like how I can see where the market is- as well as see all of the quotes right there. There is a lot of ease with being able to make a counter offer right there without having to go off site or to a new window. I do also enjoy that there are not a lot of emails coming through and that everything is on the site. I use this site almost every day for most of my loads. Review collected by and hosted on G2.com.

I do not have a lot of dislikes for this- the only thing is that it is easy to stay comfortable with the rates given instead of the negotiation that does go into bidding for a load. There are some minor bug problems that do occur on the browser such as not loading a lane or the inability to find a location when trying to create a lane- but most times it is easy to refresh or exit the site and then come back in to fix. Review collected by and hosted on G2.com.

It's a very good way of sending our lanes to our carriers to participate, every need I have it's fulfilled and approached with the best attitude possible Review collected by and hosted on G2.com.

Actually I don't have any complaints of any sort Review collected by and hosted on G2.com.

Having all of my loads separated out to show their progress in the bidding, scheduling, shipping and delivery process makes things so much simpler. Working with the Shipper Guide team during setup and integration has been the best experience. These individuals put forth every ounce of energy and are dedicated to making sure we are able to see the benefits. I use this daily and have to say that it's improved my time management and makes communicating with my carriers much simpler. Review collected by and hosted on G2.com.

I can't honestly say there has been dislikes. Working with the ShipperGuide team has allowed me to offer up ideas that makes ShipperGuide customizable for our needs. Review collected by and hosted on G2.com.

Using ShipperGuide is super easy and user friendly, I am able to get an immediate rate for quoting purposes and not bother others. Review collected by and hosted on G2.com.

HOnestley there are no downsides to using SG, maybe better reporting capabilites by the user and not having to ask the account rep to run these for us. Review collected by and hosted on G2.com.

that it is super helpful on your role. It is easy to understand and it gives you the best info Review collected by and hosted on G2.com.

none. I think everyone should be get trained using it. Review collected by and hosted on G2.com.

Being able to get shipper rates and compare to market rates is a game changer. Consolidating all carrier messages and rates into one tool for easy access, able to generate reports based on data. The ShipperGuide team are quick to respond to issues and easy to work with to develope new modules and reports. Impementation is also super easy, being on a web portal there is little that needs to be done. Review collected by and hosted on G2.com.

They discontinued their relationship with DAT loosing some market data. Review collected by and hosted on G2.com.

ShipperGuide is user friendly and is a great resource when planning ahead on freight loads. I use it primarily when estimating freight for upcoming jobs. Appreciate the customer support when questions arise. It is easy to implement and integrate into any system you are currently using. I use it on a daily basis! Review collected by and hosted on G2.com.

I can not come up with any major dislikes with the system. At this time, I do not use it to book carriers. Review collected by and hosted on G2.com.

This platform is very user friendly. It is very useful that it stores contracted rates so you can easily tender them over to the carriers. I like how the rates are stored in ShipperGuide so you can look back to see what the rate was on a certain lane. Review collected by and hosted on G2.com.

Wish you could tender out multiple trucks at the same time. Review collected by and hosted on G2.com.