ShipperGuide is a transportation management system (TMS) software solution that helps shippers plan, execute, track, and analyze freight movements across their transportation network. It is developed by Loadsmart and is designed for organizations that manage recurring freight volume and require structured transportation workflows without the complexity of legacy enterprise systems.
ShipperGuide falls within the Transportation Management Systems (TMS) software category. It is used primarily by mid-market and growing enterprise shippers, as well as logistics teams within manufacturers, distributors, and consumer goods companies. The platform supports domestic freight operations across multiple modes and locations, with a focus on operational consistency, cost visibility, and execution control.
The product is commonly used to replace spreadsheets, email-based processes, and disconnected carrier portals. ShipperGuide provides a centralized system for managing freight procurement, shipment planning, tendering, execution, visibility, settlement, and analytics. It supports both shipper-managed operations and hybrid models where execution is partially or fully managed through services.
Core Capabilities Include:
- Shipment creation, consolidation, and automated tendering workflows
- Carrier, lane, and rate benchmarking using proprietary spot and contract market data
- Real-time shipment tracking and exception monitoring
- Freight audit, discrepancy identification, and settlement support
- Reporting and analytics for cost, service, and carrier performance
- API and integration support for connecting external systems and data flows
ShipperGuide is used across several transportation use cases, including managing seasonal volume changes, consolidating multiple orders into fewer shipments, monitoring carrier compliance, and analyzing transportation spend trends over time. The system supports shippers that operate across multiple facilities and require consistent rules while allowing for local operational flexibility.
Key outcomes users typically seek from ShipperGuide include:
- Reduced manual workload by automating repetitive transportation tasks
- Improved cost control through benchmarking and performance analysis
- Increased visibility into shipment status and network-wide exceptions
- More consistent execution across carriers, lanes, and locations
- Scalable transportation processes that adapt as shipping volume grows
ShipperGuide is designed to support logistics teams that need structured transportation management software without extensive customization or long implementation timelines. It provides a single system of record for freight activity while allowing organizations to scale operational maturity over time.