--- title: Shield Reviews meta\_title: 'Shield Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 14 reviews by the users' company size, role or industry to find out how Shield works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 14 scale: '5' date\_modified: '2026-08-07' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- ### Shield Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise the **responsive customer support** team at Shield for their timely assistance and tailored solutions. [(8 mentions)](https://www.g2.com/products/shield-2023-05-19/reviews?filters%5Bsentiment_snippet%5D=2040360&qs=pros-and-cons#reviews) Users praise the **easy implementation** of SHIELD, enabling quick integration and immediate results without training periods. [(7 mentions)](https://www.g2.com/products/shield-2023-05-19/reviews?filters%5Bsentiment_snippet%5D=2040446&qs=pros-and-cons#reviews) Users commend the **reliability** of Shield, noting quick integration and consistent accuracy in threat detection. [(6 mentions)](https://www.g2.com/products/shield-2023-05-19/reviews?filters%5Bsentiment_snippet%5D=2040358&qs=pros-and-cons#reviews) Users value the **high accuracy** of SHIELD in detecting fraud, significantly improving device identification and reducing false positives. [(5 mentions)](https://www.g2.com/products/shield-2023-05-19/reviews?filters%5Bsentiment_snippet%5D=2040408&qs=pros-and-cons#reviews) Users highlight the **high data accuracy** of SHIELD, enhancing security by effectively identifying fraudulent activity. [(5 mentions)](https://www.g2.com/products/shield-2023-05-19/reviews?filters%5Bsentiment_snippet%5D=2040315&qs=pros-and-cons#reviews) Users find **complex setup** challenging and time-consuming, particularly if lacking a technical team for integration. [(2 mentions)](https://www.g2.com/products/shield-2023-05-19/reviews?filters%5Bsentiment_snippet%5D=2040369&qs=pros-and-cons#reviews) Users find the **difficult setup** of Shield time-consuming, especially without a technical team for complex customizations. [(2 mentions)](https://www.g2.com/products/shield-2023-05-19/reviews?filters%5Bsentiment_snippet%5D=2040443&qs=pros-and-cons#reviews) Users experience **inaccuracy with device ID generation** , impacting functionality and effectiveness of the Shield feature. [(2 mentions)](https://www.g2.com/products/shield-2023-05-19/reviews?filters%5Bsentiment_snippet%5D=2450951&qs=pros-and-cons#reviews) Users find the **learning difficulty** challenging, especially teams unfamiliar with complex security configurations. [(2 mentions)](https://www.g2.com/products/shield-2023-05-19/reviews?filters%5Bsentiment_snippet%5D=2040351&qs=pros-and-cons#reviews) Users note **access limitations** that may hinder unique use cases, but the company is responsive to feedback. [(1 mentions)](https://www.g2.com/products/shield-2023-05-19/reviews?filters%5Bsentiment_snippet%5D=2040416&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Shield ##### 1. Customer Support Users praise the **responsive customer support** team at Shield for their timely assistance and tailored solutions. [ See 8 mentions ](https://www.g2.com/products/shield-2023-05-19/reviews?filters%5Bsentiment_snippet%5D=2040360&qs=pros-and-cons#reviews) See Related User Reviews ![Rihen C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rihen C.") RC Rihen C. 4.5/5 "Highly Effective Fraud Prevention with Top-Notch Support" What do you like about Shield? I really liked that Shield was very easy to integrate, which made the initial setup smooth for us. The team, from engineering to customer success, pro ![Sandeep S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sandeep S.") SS Sandeep S. Mid-Market (51-1000 emp.) 5.0/5 "A great tool to stop multi-accounting" What do you like about Shield? The best things about Shield were its speed and ease of implementation, the dashboards that provide a lot of information about the user, and the suppo ##### 2. Implementation Ease Users praise the **easy implementation** of SHIELD, enabling quick integration and immediate results without training periods. [ See 7 mentions ](https://www.g2.com/products/shield-2023-05-19/reviews?filters%5Bsentiment_snippet%5D=2040446&qs=pros-and-cons#reviews) See Related User Reviews ![Sandeep S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sandeep S.") SS Sandeep S. Mid-Market (51-1000 emp.) 5.0/5 "A great tool to stop multi-accounting" What do you like about Shield? The best things about Shield were its speed and ease of implementation, the dashboards that provide a lot of information about the user, and the suppo ![Maisarah A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maisarah A.") MA Maisarah A. Small-Business (50 or fewer emp.) 5.0/5 "Shield's Device Intelligence - Fewer Threats, Less Worry" What do you like about Shield? What we really like about SHIELD is how effective their device intelligence is at detecting fraud before it happens. Their real-time insights help us ##### 3. Reliability Users commend the **reliability** of Shield, noting quick integration and consistent accuracy in threat detection. [ See 6 mentions ](https://www.g2.com/products/shield-2023-05-19/reviews?filters%5Bsentiment_snippet%5D=2040358&qs=pros-and-cons#reviews) See Related User Reviews ![Rihen C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rihen C.") RC Rihen C. 4.5/5 "Highly Effective Fraud Prevention with Top-Notch Support" What do you like about Shield? I really liked that Shield was very easy to integrate, which made the initial setup smooth for us. The team, from engineering to customer success, pro ![Thuc N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thuc N.") TN Thuc N. Mid-Market (51-1000 emp.) 5.0/5 "Seamless, Powerful Device Fraud Detection Solution" What do you like about Shield? Shield enabled us to integrate advanced device threat detection into our mobile apps in just two weeks, eliminating our concerns about device cheating ##### 4. Accuracy Users value the **high accuracy** of SHIELD in detecting fraud, significantly improving device identification and reducing false positives. [ See 5 mentions ](https://www.g2.com/products/shield-2023-05-19/reviews?filters%5Bsentiment_snippet%5D=2040408&qs=pros-and-cons#reviews) See Related User Reviews ![Rihen C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rihen C.") RC Rihen C. 4.5/5 "Highly Effective Fraud Prevention with Top-Notch Support" What do you like about Shield? I really liked that Shield was very easy to integrate, which made the initial setup smooth for us. The team, from engineering to customer success, pro ![Maisarah A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maisarah A.") MA Maisarah A. Small-Business (50 or fewer emp.) 5.0/5 "Shield's Device Intelligence - Fewer Threats, Less Worry" What do you like about Shield? What we really like about SHIELD is how effective their device intelligence is at detecting fraud before it happens. Their real-time insights help us ##### 5. Data Accuracy Users highlight the **high data accuracy** of SHIELD, enhancing security by effectively identifying fraudulent activity. [ See 5 mentions ](https://www.g2.com/products/shield-2023-05-19/reviews?filters%5Bsentiment_snippet%5D=2040315&qs=pros-and-cons#reviews) See Related User Reviews ![Rihen C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rihen C.") RC Rihen C. 4.5/5 "Highly Effective Fraud Prevention with Top-Notch Support" What do you like about Shield? I really liked that Shield was very easy to integrate, which made the initial setup smooth for us. The team, from engineering to customer success, pro ![Maisarah A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maisarah A.") MA Maisarah A. Small-Business (50 or fewer emp.) 5.0/5 "Shield's Device Intelligence - Fewer Threats, Less Worry" What do you like about Shield? What we really like about SHIELD is how effective their device intelligence is at detecting fraud before it happens. Their real-time insights help us ### 5 Cons or Disadvantages of Shield ##### 1. Complex Setup Users find **complex setup** challenging and time-consuming, particularly if lacking a technical team for integration. [ See 2 mentions ](https://www.g2.com/products/shield-2023-05-19/reviews?filters%5Bsentiment_snippet%5D=2040369&qs=pros-and-cons#reviews) See Related User Reviews ![Maisarah A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maisarah A.") MA Maisarah A. Small-Business (50 or fewer emp.) 5.0/5 "Shield's Device Intelligence - Fewer Threats, Less Worry" What do you dislike about Shield? While the technology is reliable, early integration and configuration can be difficult and time-consuming for teams unfamiliar with complex security s ![Nashaat A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nashaat A.") NA Nashaat A. Mid-Market (51-1000 emp.) 5.0/5 "A Reliable Fraud Prevention Solution" What do you dislike about Shield? No dislikes! However, if you need complex customizations and don’t have a technical team, it might be a bit challenging. That said, Shield’s fi ##### 2. Difficult Setup Users find the **difficult setup** of Shield time-consuming, especially without a technical team for complex customizations. [ See 2 mentions ](https://www.g2.com/products/shield-2023-05-19/reviews?filters%5Bsentiment_snippet%5D=2040443&qs=pros-and-cons#reviews) See Related User Reviews ![Maisarah A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maisarah A.") MA Maisarah A. Small-Business (50 or fewer emp.) 5.0/5 "Shield's Device Intelligence - Fewer Threats, Less Worry" What do you dislike about Shield? While the technology is reliable, early integration and configuration can be difficult and time-consuming for teams unfamiliar with complex security s ![Nashaat A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nashaat A.") NA Nashaat A. Mid-Market (51-1000 emp.) 5.0/5 "A Reliable Fraud Prevention Solution" What do you dislike about Shield? No dislikes! However, if you need complex customizations and don’t have a technical team, it might be a bit challenging. That said, Shield’s fi ##### 3. Inaccuracy Users experience **inaccuracy with device ID generation** , impacting functionality and effectiveness of the Shield feature. [ See 2 mentions ](https://www.g2.com/products/shield-2023-05-19/reviews?filters%5Bsentiment_snippet%5D=2450951&qs=pros-and-cons#reviews) See Related User Reviews ![Rihen C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rihen C.") RC Rihen C. 4.5/5 "Highly Effective Fraud Prevention with Top-Notch Support" What do you dislike about Shield? Because we've reduced latency, there have been instances where device IDs weren't generated for a reasonable size of transactions. I want the Shield t ![Sandeep S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sandeep S.") SS Sandeep S. Mid-Market (51-1000 emp.) 5.0/5 "A great tool to stop multi-accounting" What do you dislike about Shield? The Shield feature on websites doesn’t feel as strong or effective as it is on mobile. ##### 4. Learning Difficulty Users find the **learning difficulty** challenging, especially teams unfamiliar with complex security configurations. [ See 2 mentions ](https://www.g2.com/products/shield-2023-05-19/reviews?filters%5Bsentiment_snippet%5D=2040351&qs=pros-and-cons#reviews) See Related User Reviews ![Maisarah A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maisarah A.") MA Maisarah A. Small-Business (50 or fewer emp.) 5.0/5 "Shield's Device Intelligence - Fewer Threats, Less Worry" What do you dislike about Shield? While the technology is reliable, early integration and configuration can be difficult and time-consuming for teams unfamiliar with complex security s ![Nashaat A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nashaat A.") NA Nashaat A. Mid-Market (51-1000 emp.) 5.0/5 "A Reliable Fraud Prevention Solution" What do you dislike about Shield? No dislikes! However, if you need complex customizations and don’t have a technical team, it might be a bit challenging. That said, Shield’s fi ##### 5. Access Limitations Users note **access limitations** that may hinder unique use cases, but the company is responsive to feedback. [ See 1 mentions ](https://www.g2.com/products/shield-2023-05-19/reviews?filters%5Bsentiment_snippet%5D=2040416&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Upgraded our Fraud Capacity" What do you dislike about Shield? There are a few product limitations with our very unique use case, but they have taken that feedback, and actually moved up internal timelines to help ## Top-Rated Alternatives [ ![Sift](https://images.g2crowd.com/uploads/product/hd_favicon/f682c573a00195be16077ed50bf716c8/sift-s-ai-powered-fraud-decisioning-platform-sift.svg "Sift") Sift 4.6/5(615) ](https://www.g2.com/products/sift-s-ai-powered-fraud-decisioning-platform-sift/reviews) [ ![Fingerprint](https://images.g2crowd.com/uploads/product/hd_favicon/94e193840a07e3db912718b782bebdbe/fingerprintjs-fingerprint.svg "Fingerprint") Fingerprint 4.7/5(435) ](https://www.g2.com/products/fingerprintjs-fingerprint/reviews) [ ![SEON](https://images.g2crowd.com/uploads/product/hd_favicon/a79eee50e6872c49eece7e9a0f6c6144/seon.svg "SEON") SEON 4.6/5(390) ](https://www.g2.com/products/seon/reviews) [ View All Alternatives ](https://www.g2.com/products/shield-2023-05-19/competitors/alternatives) ![Rihen C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rihen C.") RC Rihen C. 1/20/2026 "Highly Effective Fraud Prevention with Top-Notch Support" 4.5/5 What do you like best about Shield? I really liked that Shield was very easy to integrate, which made the initial setup smooth for us. The team, from engineering to customer success, provided excellent support and helped us maximize the product's potential by tweaking it for our specific use case. The latency is really low, which helps us a lot, and the accuracy of their device fingerprinting is very high. These features are crucial as they enable us to reduce fraud during checkout and keep our payment rails secure. Review collected by and hosted on G2.com. What do you dislike about Shield? Because we've reduced latency, there have been instances where device IDs weren't generated for a reasonable size of transactions. I want the Shield team to work on that. They need to work on the ML model so that they can generate a Shield/device ID in a shorter span. Review collected by and hosted on G2.com. What problems is Shield solving and how is that benefiting you? I use Shield to reduce fraud at checkout on Tazapay. It keeps payment rails safe with low dispute rates and helps us work with enterprise clients, beating fraudsters with social engineering, bot attacks, and velocity attacks. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Sandeep S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sandeep S.") SS Sandeep S. VP Product Mid-Market (51-1000 emp.) 1/20/2026 "A great tool to stop multi-accounting" 5/5 What do you like best about Shield? The best things about Shield were its speed and ease of implementation, the dashboards that provide a lot of information about the user, and the support from their team. Review collected by and hosted on G2.com. What do you dislike about Shield? The Shield feature on websites doesn’t feel as strong or effective as it is on mobile. Review collected by and hosted on G2.com. What problems is Shield solving and how is that benefiting you? Shield has been helping us identify and prevent multi-accounting on our platform. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Maisarah A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maisarah A.") MA Maisarah A. Business Development Manager Small-Business (50 or fewer emp.) 5/22/2025 "Shield's Device Intelligence - Fewer Threats, Less Worry" 5/5 What do you like best about Shield? What we really like about SHIELD is how effective their device intelligence is at detecting fraud before it happens. Their real-time insights help us identify suspicious devices and user behaviour. We’ve been able to stay ahead of common scam tactics and provide our users with a more secure user experience. Integration with our backend was also pretty easy, enabling smarter decision-making and strengthening the overall security of our app. A big plus - the SHIELD team has been incredibly responsive. We ran into some problems while onboarding, but they were hands-on and quick to troubleshoot any issues. Even now, the team is always available when we need support. Review collected by and hosted on G2.com. What do you dislike about Shield? While the technology is reliable, early integration and configuration can be difficult and time-consuming for teams unfamiliar with complex security solutions. Review collected by and hosted on G2.com. What problems is Shield solving and how is that benefiting you? Our biggest concern has always been making sure we’re staying ahead of fraud. Scammers are getting smarter, and we don’t want to be stuck reacting to attacks. SHIELD has helped us move from reactive to proactive, especially when it comes to the early detection of fraudulent behaviour. We’re now flagging risky users and devices early, which lets us block fraud before it affects the business. Apart from that, we SHIELD has helped us strike the balance between maintaining a frictionless user experience, and also platform security. The integration doesn’t slow down performance or disrupt genuine user experience, so that’s been a huge win for us. It saves us time, resources, and lets the team focus on protecting and growing our users. Review collected by and hosted on G2.com. Show More 5/26/2025 Current UserValidated ReviewerSource: Organic ![Nashaat A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nashaat A.") NA Nashaat A. Director of Product Mid-Market (51-1000 emp.) 3/7/2025 "A Reliable Fraud Prevention Solution" 5/5 What do you like best about Shield? Shield has been an absolute game changer for our fraud prevention efforts and Here’s why: • Real Time Fraud Detection: It catches suspicious activity instantly, allowing us to take action fast and reduce chargebacks. • Customizable Risk Rules: The flexibility here is amazing. We can tweak fraud detection settings to match our exact needs, plus the platform gives us valuable insights to build our own rules and logic. Testing, monitoring, and making quick decisions have never been easier. • Easy Integration: Getting Shield up and running was surprisingly smooth. A few simple steps, and we were good to go no headaches, no complications. • Top-Notch Support: The team was incredibly helpful throughout the integration, they didn’t just assist us, they actually tailored parts of the system to fit our needs, making sure everything worked seamlessly for our business. Review collected by and hosted on G2.com. What do you dislike about Shield? No dislikes! However, if you need complex customizations and don’t have a technical team, it might be a bit challenging. That said, Shield’s fingerprinting and AI-driven risk assessment covered more than 80% of our needs right out of the box. For the rest, we leveraged Shield’s data to build our own check solutions, which saved us significant time and effort compared to starting from scratch. Review collected by and hosted on G2.com. What problems is Shield solving and how is that benefiting you? shield has been a game changer helping us detect and prevent fraud in real time, cutting down chargebacks and minimizing financial risk. Its AI-driven risk assessment and fingerprinting technology give us deep insights, allowing us to make faster, smarter decisions, Plus by leveraging Shiels's data, we've built custom fraud prevention logic tailored to our business, saving time and resources while strengthening security. Review collected by and hosted on G2.com. Show More 3/24/2025 Current UserValidated ReviewerSource: Organic ![Cam-Van B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cam-Van B.") CB Cam-Van B. Vice President of Policies and Social Initiatives Mid-Market (51-1000 emp.) 3/20/2025 "Powerful, precise, and gives us the flexibility we need." 5/5 What do you like best about Shield? - My team and I use SHIELD to identify fake accounts and cases of collusion. It’s been spot-on in terms of accuracy and their device ID has become a go-to for our team. The interface is easy to use, and integration was quick to set-up. We’ve been able to build a stronger set of internal rules and functions thanks to their intelligence. - What we love most is the level of control we have. Being able to customise tool thresholds has made all the difference in spotting emulators and tampered app cloners. - Beyond the tech, the SHIELD team has been great partners, taking the time to understand our unique challenges and fine-tune their solutions to fit our case. Review collected by and hosted on G2.com. What do you dislike about Shield? - Nothing much to say. Our experience has been smooth working with the team. Review collected by and hosted on G2.com. What problems is Shield solving and how is that benefiting you? - My team and I use SHIELD to identify fake accounts and cases of collusion. It’s been spot-on in terms of accuracy and their device ID has become a go-to for our team. The interface is easy to use, and integration was quick to set-up. We’ve been able to build a stronger set of internal rules and functions thanks to their intelligence. - What we love most is the level of control we have. Being able to customise tool thresholds has made all the difference in spotting emulators and tampered app cloners. - Beyond the tech, the SHIELD team has been great partners, taking the time to understand our unique challenges and fine-tune their solutions to fit our case. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Thuc N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thuc N.") TN Thuc N. VP of Engineering Mid-Market (51-1000 emp.) 6/18/2025 "Seamless, Powerful Device Fraud Detection Solution" 5/5 What do you like best about Shield? Shield enabled us to integrate advanced device threat detection into our mobile apps in just two weeks, eliminating our concerns about device cheating. Our team is thoroughly impressed with the value Shield provides. The admin dashboard is packed with features and user-friendly, making it easy for us to quickly identify threats. Plus, the support team is always helpful and responsive. Review collected by and hosted on G2.com. What do you dislike about Shield? We spent some time to tune the usage, and automate data digestion from Shield Review collected by and hosted on G2.com. What problems is Shield solving and how is that benefiting you? Shield helps us to detect frauds/cheating possibilities in our mobile applications Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Sourabh G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sourabh G.") SG Sourabh G. SVP Product & Design Mid-Market (51-1000 emp.) 3/14/2025 "SHIELD's Device ID is unmatched in terms of accuracy" 4.5/5 What do you like best about Shield? After switching to SHIELD from a competing device fingerprinting service, we saw massive improvements in the accuracy of device identification. False positive rates have also decreased significantly since our partnership. Another thing is we were able to get integrated really quick and see results. No training period unlike other solutions in the market. Review collected by and hosted on G2.com. What do you dislike about Shield? No negative points to share as such, cause we have had a great experience. Review collected by and hosted on G2.com. What problems is Shield solving and how is that benefiting you? Shield is helping us identify fraudster and abusers and hence it helps us reduce our promotional burn as we are able to effectively identify abusers. A lot of internal fraud rules depend on data provided by shield and that has helped us prevent bad actors from gaining access to our platform. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 3/17/2025 "Upgraded our Fraud Capacity" 4.5/5 What do you like best about Shield? SHIELD has an excellent team. Knowledgeable, helpful, and prompt when you have questions or need assistance. They have been with us since the beginning not only helping us implement, but taking product feedback when we ran into limitations, and most importantly helping us relentlessly brainstorm how to improve our own use case with the help of their feature. We have come up with some fairly innovative solutions using their tooling to the benefit of our entire product line, and at a very reasonable cost for the benefit we are receiving. Review collected by and hosted on G2.com. What do you dislike about Shield? There are a few product limitations with our very unique use case, but they have taken that feedback, and actually moved up internal timelines to help us fill that gap in their service. Review collected by and hosted on G2.com. What problems is Shield solving and how is that benefiting you? Shield helps us to conduct entity resolution among our target customers, ensuring that we flag suspicious accounts for further review, and provide a wealth of data utilized within our fraud detection which we would not otherwise have access to. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Petr S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Petr S.") PS Petr S. KYC Analyst Mid-Market (51-1000 emp.) 6/24/2025 "Great Solution, must have for combating the fraud and device control" 5/5 What do you like best about Shield? Friendly UX & UI. Solid solution, great speed, and even though complex, a very clean interface and easily orientable. Review collected by and hosted on G2.com. What do you dislike about Shield? Nothing; it matched and even surpassed our expectations. Review collected by and hosted on G2.com. What problems is Shield solving and how is that benefiting you? It gives us great overview of the devices, which is helping us to react faster in fraud investigations. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 3/8/2025 "Shield is great for Detecting Fraud and Risky Devices" 4.5/5 What do you like best about Shield? The Device Fingerprinting solution is accurate and reliable. A lot of Security metric from the Device, for e.g GPS Spoofing, Proxy Detetion, JB detection etc Ability to add custom parameters like User IDs The Ability to correlate and see all Device IDs used by specific Users and vice versa The Ability to Customize Blocking on the Dashboard Review collected by and hosted on G2.com. What do you dislike about Shield? Flexibility in Sign-in Options, would be good to have SSO integration. Review collected by and hosted on G2.com. What problems is Shield solving and how is that benefiting you? We are using Shield to identify Fraudulent users and take action against them. The data we collect is reliable and sufficient to take those decisions. Review collected by and hosted on G2.com. Show More 3/10/2025 Current UserValidated ReviewerSource: Organic ##### Categories on G2 [Location Intelligence](https://www.g2.com/categories/location-intelligence)[Fraud Detection](https://www.g2.com/categories/fraud-detection)[E-commerce Fraud Protection](https://www.g2.com/categories/e-commerce-fraud-protection) [Location Intelligence](https://www.g2.com/categories/location-intelligence)[Fraud Detection](https://www.g2.com/categories/fraud-detection)[E-commerce Fraud Protection](https://www.g2.com/categories/e-commerce-fraud-protection)[Bot Detection and Mitigation](https://www.g2.com/categories/bot-detection-and-mitigation)[Click Fraud](https://www.g2.com/categories/click-fraud) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Who offers the best sales software](https://www.g2.com/discussions/who-offers-the-best-sales-software)[Which bot platforms support a smooth handoff to a human agent while maintaining the conversation context that came before?](https://www.g2.com/discussions/which-bot-platforms-support-a-smooth-handoff-to-a-human-agent-while-maintaining-the-conversation-context-that-came-before)[What platform provides advanced PDF form creation tools?](https://www.g2.com/discussions/what-platform-provides-advanced-pdf-form-creation-tools) [Anti Money Laundering (AML)](https://www.g2.com/glossary/anti-money-laundering-aml-definition)[Which awards management solutions handle large enterprise ceremonies without overwhelming coordination teams?](https://www.g2.com/discussions/which-awards-management-solutions-handle-large-enterprise-ceremonies-without-overwhelming-coordination-teams)[Pros and Cons Details](https://www.g2.com/products/shield-2023-05-19/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)