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# CDW Hardware vs SHI Comparison - What are their main differences?

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CDW HardwareSHI[+ Add Product](#)

Reviews

**CDW Hardware** [

4.2/5(27)

](https://www.g2.com/products/cdw-hardware/reviews#reviews)

**SHI** [

4.7/5(119)

](https://www.g2.com/products/shi/reviews#reviews)

Pricing

**CDW Hardware**
No pricing available

**SHI**
 **Contact Us** · IT Hardware

**Pricing Insights**
from reviews

Pros & Cons

**CDW Hardware**
Not enough data

**SHI**
[
Customer Support (16)
](https://www.g2.com/products/shi/reviews?filters%5Bsentiment_snippet%5D=1786668&qs=pros-and-cons#reviews)[
Helpful (15)
](https://www.g2.com/products/shi/reviews?filters%5Bsentiment_snippet%5D=1786603&qs=pros-and-cons#reviews)[
Expensive (4)
](https://www.g2.com/products/shi/reviews?filters%5Bsentiment_snippet%5D=1786329&qs=pros-and-cons#reviews)[
Staff Turnover (3)
](https://www.g2.com/products/shi/reviews?filters%5Bsentiment_snippet%5D=1786362&qs=pros-and-cons#reviews)

Screenshots

**CDW Hardware**
No screenshot available

**SHI**
 ![SHI screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1472857/SHI-One---Assets-Dashboard.png)

Ratings

Quality of Work

**CDW Hardware**

9.0

9.014

**SHI**

9.6

9.6108

Responsiveness

**CDW Hardware**

8.9

8.916

**SHI**

9.6

9.6108

Expertise of Team

**CDW Hardware**

9.2

9.216

**SHI**

9.5

9.5109

Execution Ability

**CDW Hardware**

9.2

9.216

**SHI**

9.4

9.4105

Communication Skills

**CDW Hardware**

9.0

9.016

**SHI**

9.7

9.7107

Professionalism

**CDW Hardware**

9.4

9.416

**SHI**

9.8

9.8108

Has the product been a good partner in doing business?

**CDW Hardware**

9.2

9.223

**SHI**

9.3

9.319

Features

Show 7 feature categories with incomplete data

Professional Services[Hide 16 FeaturesShow 16 Features](javascript:void(0);)

Not enough data

Not enough data

Planning

Needs Assessment

Not enough data

Not enough data

Resource Allocation

Not enough data

Not enough data

Stayed within Budget

Not enough data

Not enough data

Statement of Work

Not enough data

Not enough data

Best Practices

Not enough data

Not enough data

Delivery

Technical Expertise

Not enough data

Not enough data

Met Deadlines

Not enough data

Not enough data

Meeting Management

Not enough data

Not enough data

Project Updates

Not enough data

Not enough data

Scope Management

Not enough data

Not enough data

Roll-out

Not enough data

Not enough data

Support

Go Live Support

Not enough data

Not enough data

Documentation

Not enough data

Not enough data

Training 

Not enough data

Not enough data

Metrics

Not enough data

Not enough data

Admin Services

Not enough data

Not enough data

Other Services[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

Not enough data

Not enough data

Planning

Needs Assessment

Not enough data

Not enough data

Resource Allocation

Not enough data

Not enough data

Stayed within Budget

Not enough data

Not enough data

Statement of Work

Not enough data

Not enough data

Best Practices

Not enough data

Not enough data

Delivery

Technical Expertise

Not enough data

Not enough data

Met Deadlines

Not enough data

Not enough data

Meeting Management

Not enough data

Not enough data

Project Updates

Not enough data

Not enough data

Scope Management

Not enough data

Not enough data

Roll-out

Not enough data

Not enough data

Business Services[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

Not enough data

Not enough data

Planning

Needs Assessment

Not enough data

Not enough data

Resource Allocation

Not enough data

Not enough data

Stayed within Budget

Not enough data

Not enough data

Statement of Work

Not enough data

Not enough data

Best Practices

Not enough data

Not enough data

Delivery

Technical Expertise

Not enough data

Not enough data

Met Deadlines

Not enough data

Not enough data

Meeting Management

Not enough data

Not enough data

Project Updates

Not enough data

Not enough data

Scope Management

Not enough data

Not enough data

Roll-out

Not enough data

Not enough data

Value-Added Resellers (VARs)[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

Not enough data

Not enough data

Planning

Needs Assessment

Not enough data

Not enough data

Resource Allocation

Not enough data

Not enough data

Stayed within Budget

Not enough data

Not enough data

Statement of Work

Not enough data

Not enough data

Best Practices

Not enough data

Not enough data

Delivery

Technical Expertise

Not enough data

Not enough data

Met Deadlines

Not enough data

Not enough data

Meeting Management

Not enough data

Not enough data

Project Updates

Not enough data

Not enough data

Scope Management

Not enough data

Not enough data

Roll-out

Not enough data

Not enough data

Security and Privacy Services[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

Not enough data

Not enough data

Planning

Needs Assessment

Not enough data

Not enough data

Resource Allocation

Not enough data

Not enough data

Stayed within Budget

Not enough data

Not enough data

Statement of Work

Not enough data

Not enough data

Best Practices

Not enough data

Not enough data

Delivery

Technical Expertise

Not enough data

Not enough data

Met Deadlines

Not enough data

Not enough data

Meeting Management

Not enough data

Not enough data

Project Updates

Not enough data

Not enough data

Scope Management

Not enough data

Not enough data

Roll-out

Not enough data

Not enough data

Ecosystem Service Providers[Hide 16 FeaturesShow 16 Features](javascript:void(0);)

Not enough data

Not enough data

Planning

Needs Assessment

Not enough data

Not enough data

Resource Allocation

Not enough data

Not enough data

Stayed within Budget

Not enough data

Not enough data

Statement of Work

Not enough data

Not enough data

Best Practices

Not enough data

Not enough data

Delivery

Technical Expertise

Not enough data

Not enough data

Met Deadlines

Not enough data

Not enough data

Meeting Management

Not enough data

Not enough data

Project Updates

Not enough data

Not enough data

Scope Management

Not enough data

Not enough data

Roll-out

Not enough data

Not enough data

Support

Go Live Support

Not enough data

Not enough data

Documentation

Not enough data

Not enough data

Training 

Not enough data

Not enough data

Metrics

Not enough data

Not enough data

Admin Services

Not enough data

Not enough data

B2B Services[Hide 4 FeaturesShow 4 Features](javascript:void(0);)

Not enough data

Not enough data

Team Quality

Change Management Skills

Not enough data

Not enough data

Executive Presence

Not enough data

Not enough data

Vertical Expertise

Not enough data

Not enough data

Technology Partnerships

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![CDW Hardware](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_e9b1b2756c66f7a3fca43e5a56dae17b/cdw-hardware.jpg "CDW Hardware")](https://www.g2.com/products/cdw-hardware/reviews)

CDW Hardware

Small-Business(50 or fewer emp.)

29.6%

Mid-Market(51-1000 emp.)

55.6%

Enterprise(\> 1000 emp.)

14.8%

[![SHI](https://images.g2crowd.com/uploads/product/hd_favicon/5939a52779fcc33b55baf8d0b73c7f75/shi.svg "SHI")](https://www.g2.com/products/shi/reviews)

SHI

Small-Business(50 or fewer emp.)

0%

Mid-Market(51-1000 emp.)

47.6%

Enterprise(\> 1000 emp.)

52.4%

Small-Business

(50 or fewer emp.)

29.6%

0%

Mid-Market

(51-1000 emp.)

55.6%

47.6%

Enterprise

(\> 1000 emp.)

14.8%

52.4%

Reviewers' Industry

[![CDW Hardware](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_e9b1b2756c66f7a3fca43e5a56dae17b/cdw-hardware.jpg "CDW Hardware")](https://www.g2.com/products/cdw-hardware/reviews)
CDW Hardware

Construction

11.1%

Education Management

11.1%

Computer Software

7.4%

Information Technology and Services

7.4%

Accounting

3.7%

Other

59.3%

[![SHI](https://images.g2crowd.com/uploads/product/hd_favicon/5939a52779fcc33b55baf8d0b73c7f75/shi.svg "SHI")](https://www.g2.com/products/shi/reviews)
SHI

Manufacturing

11.4%

Construction

7.9%

Hospital & Health Care

7.9%

Education Management

5.3%

Telecommunications

5.3%

Other

62.3%

FAQs

## CDW Hardware vs SHI FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between CDW Hardware vs SHI?

SHI stands out from CDW Hardware with a higher G2 rating, more reviews, and stronger reviewer-cited strengths in customer support and partnership.

| [CDW Hardware](https://www.g2.com/products/cdw-hardware/reviews) | [SHI](https://www.g2.com/products/shi/reviews) |
| --- | --- |
| 4.2/5 (27 reviews) | 4.7/5 (119 reviews) |
| — | — |
| — | — |
| — | — |
| All-in-one procurement and responsive sales reps | Customer support, partnership, and pricing |

### How do the pricing models of CDW Hardware and SHI compare?

SHI is favored over CDW Hardware for value, with reviewers consistently citing better pricing and satisfaction with costs.

- **CDW Hardware:** In recent reviews, some buyers mention higher prices and the need to compare with other vendors, though bulk pricing and reasonable prices are also noted.
- **SHI:** Recent reviewers highlight unbeatable prices, especially for Microsoft licensing, and describe SHI as offering lower infrastructure costs and better value than CDW Hardware.
- **Switching Reason:** Several reviewers explicitly state switching from CDW Hardware to SHI due to better pricing and improved customer service.

### What are the best alternatives to CDW Hardware and SHI?

The top 3 alternatives to CDW Hardware and SHI are SmartBug Media, Accenture, and Western Computer.

| Product | G2 Rating (reviews) | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- |
| [CDW Hardware](https://www.g2.com/products/cdw-hardware/reviews) | 4.2/5 (27) | Bulk pricing and reasonable prices, but some reviewers cite higher costs | All-in-one procurement and responsive sales reps |
| [SHI](https://www.g2.com/products/shi/reviews) | 4.7/5 (119) | Unbeatable prices, especially for Microsoft licensing | Customer support, partnership, and pricing |
| [SmartBug Media](https://www.g2.com/products/smartbug/reviews) | 4.8/5 (214) | — | — |
| [Accenture](https://www.g2.com/products/accenture/reviews) | 4.2/5 (107) | — | — |
| [Western Computer](https://www.g2.com/products/western-computer/reviews) | 4.6/5 (205) | — | — |

### Which Cisco Data Center Resellers features should I prioritize when comparing CDW Hardware and SHI?

Buyers comparing CDW Hardware and SHI should prioritize customer support, pricing, partnership approach, and procurement efficiency.

- **Customer Support:** SHI is cited for customer support in 13 all-time mentions; CDW Hardware receives positive but less frequent support mentions.
- **Pricing:** SHI is highlighted for unbeatable prices and lower infrastructure costs in recent reviews; CDW Hardware is noted for bulk pricing but also higher prices in some cases.
- **Partnership Approach:** SHI is described as a partner rather than just a vendor in multiple recent reviews.
- **Procurement Efficiency:** Both products are praised for procurement, but SHI is noted for streamlining vendor management and consolidating services.

### What are the pros and cons of CDW Hardware vs SHI?

SHI's headline strength is customer support and partnership, while CDW Hardware's is all-in-one procurement and responsive sales reps.

- **CDW Hardware strengths:** All-in-one procurement, responsive sales reps, bulk pricing, and fast shipping.
- **CDW Hardware trade-offs:** Higher prices compared to some competitors, occasional confusion with offerings, and inconsistent communication or follow-up.
- **SHI strengths:** Customer support (13 all-time mentions), helpfulness (12), teamwork (11), knowledge (9), unbeatable pricing, and a partnership approach.
- **SHI trade-offs:** Some reviewers mention higher costs for certain products (4 all-time mentions) and staff turnover (3), but these are less frequent than positive themes.

### Is CDW Hardware or SHI better for small businesses?

SHI is the better fit for small businesses, with reviewers highlighting its partnership approach and value for organizations of all sizes.

- **CDW Hardware:** Reviewers note its suitability for small and medium businesses, especially for those seeking a one-stop shop for IT needs and responsive sales reps.
- **SHI:** Recent reviews emphasize SHI's ability to act as a partner, provide tailored solutions, and deliver strong customer support, making it attractive for small businesses seeking value and guidance.

### Which Cisco Data Center Resellers platform has better integrations?

Neither CDW Hardware nor SHI has reviewer-cited integrations in the available data, indicating parity on integrations.

- **CDW Hardware:** No reviewer-cited integrations in recent reviews.
- **SHI:** No reviewer-cited integrations in recent reviews.

### How do CDW Hardware and SHI compare on customer support?

SHI and CDW Hardware are at near-parity on Quality of Support, with SHI at 9.3 and CDW Hardware at 9.2, a difference below the materiality threshold.

- **CDW Hardware:** Reviewers describe knowledgeable and courteous sales reps, fast support for hardware issues, and helpful responses, though some mention inconsistent communication.
- **SHI:** Reviewers consistently highlight excellent customer support, responsiveness, and a partnership approach, with 13 all-time mentions for customer support and 12 for helpfulness.

### Which is easier to implement, CDW Hardware or SHI?

CDW Hardware and SHI are at parity on Ease of Setup, with no material difference in reviewer scores.

- **CDW Hardware:** Reviewers describe easy setup, fast order processing, and helpful support during implementation, though some mention occasional confusion with offerings.
- **SHI:** Reviewers highlight SHI's assistance with implementation, streamlined onboarding, and proactive support, contributing to efficient deployment experiences.

Alternatives

**CDW Hardware Alternatives**

 ![Accenture](https://images.g2crowd.com/uploads/product/hd_favicon/1487565548/accenture.svg "Accenture")

[
Accenture
](/products/accenture/reviews)

 ![Insight](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9a6d37e214aead1077f59a83ac314d1c/insight-insight.png "Insight")

[
Insight
](/products/insight-insight/reviews)

 ![SmartBug Media](https://images.g2crowd.com/uploads/product/hd_favicon/18fa5810403f87cbea20de717121e9e8/smartbug.svg "SmartBug Media")

[
SmartBug Media
](/products/smartbug/reviews)

 ![Sirius](https://images.g2crowd.com/uploads/product/hd_favicon/0f107b12679e352bdf0656c5623b7eaa/sirius.svg "Sirius")

[
Sirius
](/products/sirius/reviews)

**SHI Alternatives**

 ![SmartBug Media](https://images.g2crowd.com/uploads/product/hd_favicon/18fa5810403f87cbea20de717121e9e8/smartbug.svg "SmartBug Media")

[
SmartBug Media
](/products/smartbug/reviews)

 ![Western Computer](https://images.g2crowd.com/uploads/product/hd_favicon/9977894a89a95cf902f7e5ad12387361/western-computer.svg "Western Computer")

[
Western Computer
](/products/western-computer/reviews)

 ![Coastal](https://images.g2crowd.com/uploads/product/hd_favicon/c5d9d389bd1bdf8257c31ebafad6f02b/coastal.svg "Coastal")

[
Coastal
](/products/coastal/reviews)

 ![Accenture](https://images.g2crowd.com/uploads/product/hd_favicon/1487565548/accenture.svg "Accenture")

[
Accenture
](/products/accenture/reviews)