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Compare CDW Hardware and SHI 
Featured Products
At a Glance
Market Segments
Mid-Market (55.6% of reviews)
Enterprise (56.3% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
CDW Hardware
Star Rating
(27)4.2 out of 5
Market Segments
Mid-Market (55.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about CDW HardwareSHI
Star Rating
(109)4.7 out of 5
Market Segments
Enterprise (56.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SHI excels in customer service, with users highlighting the personal attention they receive from account executives. This level of support is often noted as a key differentiator, making clients feel valued and understood.
- Users say that CDW Hardware is recognized for its reliability, with feedback emphasizing high-quality products and minimal breakdowns. Many long-term users appreciate the consistent support they receive, which has helped them navigate complex IT environments.
- Reviewers mention that SHI's communication skills are top-notch, with a score that reflects their ability to keep clients informed and engaged. This has led to a smoother problem-solving process, as users feel their concerns are addressed promptly.
- According to verified reviews, CDW Hardware has a strong reputation for expertise, with users praising the knowledgeable team that provides valuable resources and insights. This expertise is particularly beneficial for organizations that require guidance in a rapidly evolving tech landscape.
- Users report that while SHI offers a diverse range of services, some clients feel that the implementation process can be more complex compared to CDW Hardware, which is often praised for its straightforward onboarding experience.
- Reviewers highlight that both companies have a solid track record as business partners, but SHI's higher ratings in professionalism and responsiveness suggest a more proactive approach to client relationships, enhancing overall satisfaction.
Pricing
Entry-Level Pricing
CDW Hardware
No pricing availableSHI
IT Hardware
Contact Us
From computing and networking to cables and peripherals, SHI carries a full range of IT products from a vast network of manufacturing partners.
- Computers & Tablets
- Data Storage
- Monitors & Projectors
Free Trial
CDW Hardware
No trial information availableSHI
No trial information availableRatings
Quality of Work
9.0
14
9.5
101
Responsiveness
8.9
16
9.6
101
Expertise of Team
9.2
16
9.4
102
Execution Ability
9.2
16
9.4
98
Communication Skills
9.0
16
9.7
101
Professionalism
9.4
16
9.8
101
Has the product been a good partner in doing business?
9.2
23
9.2
17
Features by Category
Planning
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Support
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Support
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Team Quality
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Categories
Categories
Shared Categories
CDW Hardware and SHI are categorized as ServiceNow Consulting Services, AWS Consulting Services, and Google Consulting Services
Unique Categories
SHI is categorized as Microsoft Consulting Services, Microsoft Resellers, Managed IT Services, Data Center Infrastructure, IT Infrastructure Utility Services, Data Governance Services, Cloud Migration Services, ITSM Tool Implementation, Consulting, and Managed Services, Amazon Web Services Channel Partners, Vulnerability Assessment Services, Network Security Services, Managed Security Services (MSSP), Endpoint Security Services, Email Security Services, Data Security Services, Application Security Services, Datadog Consulting Services, and IT Compliance Services
Expertise for AWS Ecosystem
Shared AWS Consulting Services Expertise
CDW Hardware and SHI share no AWS Consulting Services expertises
Unique AWS Consulting Services Expertise
CDW Hardware has no unique expertises
SHI has expertises for AWS Consulting Services in AWS Control Tower
Expertise for ServiceNow Ecosystem
Shared ServiceNow Consulting Services Expertise
CDW Hardware and SHI have expertises for ServiceNow Consulting Services in Customer Service Management, IT Asset Management, IT Operations Management, IT Service Management, and Now Platform App Engine
Unique ServiceNow Consulting Services Expertise
CDW Hardware has expertises for ServiceNow Consulting Services in Governance, Risk and Compliance, HR Service Delivery, Strategic Portfolio Management, and Security Operations
SHI has no unique expertises
Reviews
Reviewers' Company Size
CDW Hardware
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SHI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
11.1%
Construction
11.1%
Information Technology and Services
7.4%
Computer Software
7.4%
Venture Capital & Private Equity
3.7%
Other
59.3%
Manufacturing
12.3%
Construction
8.5%
Hospital & Health Care
7.5%
Telecommunications
5.7%
Insurance
4.7%
Other
61.3%
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