My role as Chief Digital Officer (CDO) is to produce cohesive digital experiences woven into the fabric of doing business. Sharefox has been key in our digitalization of the rental industry. At its heart, the strength of the platform is that it’s a true all-in-one online store. The modern calendar is not only a booking system, but it's the lifeblood that integrates seamlessly with an advanced stock control system dealing with intricate product sets and variations. This was highly important to us as an integration point. Being able to show inventory multiple different ways allowed us to customize the customer journey for our different user segments, driving more engagement. What’s the implementation like? The architecture (both from a logical and documentation perspective) of the platform is sound which also made it relatively easy for us to integrate that into our tech stack (which includes Assa Abloy access systems). The multi-language, multi-currency support was a big win for our global operations as well, and removed a lot of the barrier to entry that we had with other solutions. Review collected by and hosted on G2.com.
With its vast collection of features, though, Time and effort must be dedicated to getting Skype for Business Online properly set up and configured so you can make the most out of it. There is a such a wealth of options in their product catalog management, so this can be strengths as well as weaknesses. We had to be sure that our product taxonomy and its variant structure was rock solid before going live, for the benefit of our end-users. The customer service team was indeed helpful at this stage, and assisted the team in overcoming these challenges. Review collected by and hosted on G2.com.
