Sharefox is a truly versatile rental software that offers far more than just the basics. With its wide range of features, extra modules and a strong ecosystem of integrations, it gives us the flexibility to tailor the system exactly to our needs as we grow. The platform is very user-friendly, making daily operations smoother for both staff and customers. The onboarding experience was a major highlight — guided, personal, and incredibly supportive. Having experts walk us through every step ensured we got up and running quickly, and the ongoing support has been outstanding. Their team is proactive, knowledgeable and always ready to help. Since moving from manual processes to Sharefox, we’ve seen a clear ROI: fewer administrative tasks, more efficient workflows, and better control of inventory and bookings. Automation has reduced errors and freed up time, and the improved customer experience has directly contributed to increased revenue.

As for infrastructure, the API is rock-solid and well-designed. We have a financial data API, we rent out our testing/validation hardware to B2B customers using Sharefox. We can easily plug it into our own CI/CD pipeline due to their API first design. We can provision rental units automatically for our clients’ testing cycles all within scripts, which is super efficient. The wall-to-wall storefront is also a benefit, because it provides our sales folks with a creditably professional look direct B2C and B2B exposure to customers without needing an engineer to develop one.

The combination of Sharefox has really revolutionised the way we run our portable medical business. The power to know on a real-time basis the location, condition and maintenance window for (literally) thousands of devices, ranging from infusion pumps to ambulatory monitors is revolutionary. The self-service booking system is a tool that guarantees the right gear is where it should be at exactly the right time - almost doing away with any waiting around for patient care or hunting through departments to see which have what equipment.