# shamCRM Reviews
**Vendor:** shamCRM  
**Category:** [CRM Software](https://www.g2.com/categories/crm)
## About shamCRM
CRM system with the following functions: • Customer base management. • Integration with instant messengers (Telegram, WhatsApp) and social networks (Instagram, Facebook). • Automation of sales and tasks. • Employee monitoring and time tracking. • Report generation.






- [View shamCRM pricing details and edition comparison](https://www.g2.com/products/shamcrm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-28+13%3A44%3A14+-0500&secure%5Bsession_id%5D=68458fc0-fb5e-489c-84d4-232ea9a85a36&secure%5Btoken%5D=ed8ec0ba6470e8fc270e217be533e50d69386238ae4409cf306679dd975a4aab&format=llm_user)

## shamCRM Features
**Sales Force Automation**
- Contact & Account Management
- Partner Relationship Mgmt. (PRM)
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Territory & Quota Management
- Desktop Integration
- Product & Price List Management
- Quote & Order Management
- Customer Contract Management

**Marketing Automation**
- Email Marketing
- Campaign Management
- Lead Management
- Marketing ROI Analytics

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Call Center Features
- Support Analytics

**Reporting & Analytics**
- Reporting
- Dashboards
- Forecasting

**Mobile & Social**
- Social Collaboration Features
- Social Network Integration
- Mobile User Support

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Document & Content Mgmt.
- Performance and Reliability
- Output Document Generation

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

**Generative AI**
- AI Text Generation

**Agentic AI - CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top shamCRM Alternatives
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,609 reviews)
  - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,153 reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,204 reviews)