--- title: Setmore Reviews meta_title: 'Setmore Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 270 reviews by the users' company size, role or industry to find out how Setmore works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 270 scale: '5' date_modified: '2026-10-23' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

Setmore Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the booking ease of Setmore, allowing them to schedule and manage appointments effortlessly. (2 mentions)
Users appreciate the ease of use of Setmore, making appointment scheduling and management seamless and efficient. (2 mentions)
Users appreciate the easy appointment scheduling with Setmore, enjoying public access and Google Calendar syncing. (1 mentions)
Users love the easy booking management of Setmore, seamlessly integrating with their websites and mobile apps. (1 mentions)
Users appreciate the easy access to scheduling appointments, with seamless integration and user-friendly service management. (1 mentions)
Users experience calendar issues with unreliable Google calendar sync and limited service scheduling flexibility. (1 mentions)
Users experience integration issues with Setmore, including problematic Google Calendar sync and limited service scheduling capabilities. (1 mentions)
Users face sync issues with Google Calendar, requiring frequent reconnections that disrupt scheduling efficiency. (1 mentions)

Top Pros or Advantages of Setmore

1. Booking Ease
Users appreciate the booking ease of Setmore, allowing them to schedule and manage appointments effortlessly.
See 2 mentions

See Related User Reviews

Kristen M.
KM

Kristen M.

Small-Business (50 or fewer emp.)

5.0/5

"Great for Scheduling and Service Management, but Google Calendar Sync Needs Improvement"

What do you like about Setmore?

I like that it allows us to have appointments scheduled publicly but internally we can schedule appts, and also edit our availibility. I like that it

RR

Raymond R.

Small-Business (50 or fewer emp.)

5.0/5

"Great booking system"

What do you like about Setmore?

I use Setmore daily to run my IT consulting business. I'm a one-man show, so the free tier of Setmore works great for me. It enabled me to include a b

2. Ease of Use
Users appreciate the ease of use of Setmore, making appointment scheduling and management seamless and efficient.
See 2 mentions

See Related User Reviews

Kristen M.
KM

Kristen M.

Small-Business (50 or fewer emp.)

5.0/5

"Great for Scheduling and Service Management, but Google Calendar Sync Needs Improvement"

What do you like about Setmore?

I like that it allows us to have appointments scheduled publicly but internally we can schedule appts, and also edit our availibility. I like that it

RR

Raymond R.

Small-Business (50 or fewer emp.)

5.0/5

"Great booking system"

What do you like about Setmore?

I use Setmore daily to run my IT consulting business. I'm a one-man show, so the free tier of Setmore works great for me. It enabled me to include a b

3. Appointment Management
Users appreciate the easy appointment scheduling with Setmore, enjoying public access and Google Calendar syncing.
See 1 mentions

See Related User Reviews

Kristen M.
KM

Kristen M.

Small-Business (50 or fewer emp.)

5.0/5

"Great for Scheduling and Service Management, but Google Calendar Sync Needs Improvement"

What do you like about Setmore?

I like that it allows us to have appointments scheduled publicly but internally we can schedule appts, and also edit our availibility. I like that it

4. Booking Management
Users love the easy booking management of Setmore, seamlessly integrating with their websites and mobile apps.
See 1 mentions

See Related User Reviews

RR

Raymond R.

Small-Business (50 or fewer emp.)

5.0/5

"Great booking system"

What do you like about Setmore?

I use Setmore daily to run my IT consulting business. I'm a one-man show, so the free tier of Setmore works great for me. It enabled me to include a b

5. Easy Access
Users appreciate the easy access to scheduling appointments, with seamless integration and user-friendly service management.
See 1 mentions

See Related User Reviews

Kristen M.
KM

Kristen M.

Small-Business (50 or fewer emp.)

5.0/5

"Great for Scheduling and Service Management, but Google Calendar Sync Needs Improvement"

What do you like about Setmore?

I like that it allows us to have appointments scheduled publicly but internally we can schedule appts, and also edit our availibility. I like that it

Top Cons or Disadvantages of Setmore

1. Calendar Issues
Users experience calendar issues with unreliable Google calendar sync and limited service scheduling flexibility.
See 1 mentions

See Related User Reviews

Kristen M.
KM

Kristen M.

Small-Business (50 or fewer emp.)

5.0/5

"Great for Scheduling and Service Management, but Google Calendar Sync Needs Improvement"

What do you dislike about Setmore?

It doesn't allow us to code days as a specific service only for set days (virtual appt. only on tuesdays for example). The Google calendar sync doesn'

2. Integration Issues
Users experience integration issues with Setmore, including problematic Google Calendar sync and limited service scheduling capabilities.
See 1 mentions

See Related User Reviews

Kristen M.
KM

Kristen M.

Small-Business (50 or fewer emp.)

5.0/5

"Great for Scheduling and Service Management, but Google Calendar Sync Needs Improvement"

What do you dislike about Setmore?

It doesn't allow us to code days as a specific service only for set days (virtual appt. only on tuesdays for example). The Google calendar sync doesn'

3. Sync Issues
Users face sync issues with Google Calendar, requiring frequent reconnections that disrupt scheduling efficiency.
See 1 mentions

See Related User Reviews

Kristen M.
KM

Kristen M.

Small-Business (50 or fewer emp.)

5.0/5

"Great for Scheduling and Service Management, but Google Calendar Sync Needs Improvement"

What do you dislike about Setmore?

It doesn't allow us to code days as a specific service only for set days (virtual appt. only on tuesdays for example). The Google calendar sync doesn'

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Setmore Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Setmore, and what problem is it built to solve?

Setmore is online appointment scheduling software designed to let businesses accept bookings around the clock, cut down on scheduling back-and-forth, and automate reminders.

What languages does Setmore support?

Setmore supports 3 languages: English, Portuguese, and Spanish.

What company sizes and industries is Setmore the best fit for?

Positive users most often describe using Setmore in small businesses, with recurring use across service and appointment-based industries. The strongest industry clusters include:
  • Health and wellness: Health, Wellness and Fitness, and Hospital & Health Care
  • Education: Higher Education, Education Management, and Professional Training & Coaching
  • Business and personal services: Accounting, Consumer Services, and Photography

How long does it take to implement Setmore across a team?

Setmore is often live in less than a day, though the reported setup timeline varies with the implementation.

What customer support options does Setmore provide, and how do users find the overall support experience?

Support is available through 24/7 live-rep help, email/help desk, and phone support. Users describe helpful, quick responses and approachable staff, while others have encountered slow replies, repeated explanations, or issues that took longer to resolve.

What is the experience like for teams switching to Setmore from another tool?

Setmore has replaced appointment schedulers such as Calendly, Zoho Bookings, Wix Bookings, and Square Appointments, as well as calendar-based workflows like Outlook and iCal. The move is often about making booking easier for clients, reducing cost or feature limits, and having a more straightforward way to manage schedules; the transition is described as manageable, though the right fit depends on the workflow and integrations a team needs.

What tools and platforms does Setmore integrate with, and how do these integrations help users get more value from the product?

Setmore offers one integration, HoneyBook. Users also describe connecting or pairing it with tools across calendars, video meetings, social platforms, and payments:
  • Calendars: Google Calendar, Outlook, and iCal
  • Video meetings: Zoom and Google Meet
  • Social platforms: Facebook and Instagram
  • Payments: Stripe and Square
These connections help keep availability and appointments aligned, support online meetings, and make it easier to share booking links or accept payments as part of everyday scheduling.

What features or capabilities could make Setmore even more useful?

Setmore could be more useful with finer control over availability and a smoother way to manage shared schedules. Recurring requests include:
  • More flexible scheduling: Set different availability by service, choose specific time slots, and manage recurring appointments more easily.
  • Clearer team calendars: View multiple staff schedules together, including a combined calendar across days or weeks.
  • More booking-page customization: Add custom questions, forms, and booking-page options that better fit each service or business.
  • Expanded booking and payment options: Add capabilities such as waitlists, discount codes, and more flexible deposit or payment handling.

Setmore Reviews (270)

Reviews

Setmore Reviews (270)

4.5
270 reviews
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Tosha R.
Accountant
Small-Business (50 or fewer emp.)
"Great appointment setting software!"
5/5
What do you like best about Setmore?

Setmore is user-friendly and also has beneficial tools. I also appreciate the tool of automatic email sent to customers to leave reviews. Review collected by and hosted on G2.com.

What do you dislike about Setmore?

When an appointment is canceled via mobile app, the appointment doesn't disappear and looks like it's still active. Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore
Edit edit

Hi Tosha,

Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is user-friendly, you appreciate the automation of Setmore reviews and it's allowed you to set up bookable services easily. We appreciate all feedback as it helps us improve the service we offer. If you require any further assistance, do not hesitate to reach out to help@setmore.com.

Happy Scheduling!

Julia, Community Team

Wendy S.
WS
Wendy S.
Photographer
Small-Business (50 or fewer emp.)
"Terrible service, terrible communication"
0/5
What do you like best about Setmore?

Didn't find anything. I had nothing but trouble and was surprised by continually getting requests for reviews, but OK, I'll write one. Review collected by and hosted on G2.com.

What do you dislike about Setmore?

I signed on with them and things went well for a month or so. Then I added a user, not understanding it was going to bump me into a higher pricing tier. There was no warning message, and I was charged for this upgrade. I asked to be moved back to my previous plan, but was bumped back to a free version. This canceled all my appointments! I had to figure that all out and reschedule them. But none of my calendar syncs or other features were working, either, so then appointments were double booking. I called again and was told I had to basically set up the account all over again. There was apparently no way they could add those features back for me. They also wouldn't reverse any of the fees that I incurred due to this. Then I got a bill for $180!! I asked what it was for, and they said they didn't know! I said I wanted to cancel and the rep didn't even ask why or try to retain the account. It's been days, and my account looks like it's still in place, but with a message saying my payment is overdue! And no one has yet contacted me. Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore
Edit edit

Hello Wendy,

Firstly, I'd like to thank you for providing us with your feedback.

I'm extremely sorry for the issue you're facing with your payment plan and downgrading your account. I've alerted this review to one of my colleagues in the Product Expert team who is going to contact you via telephone today to discuss your account, clarify your needs, and provide an effective solution.

I believe he has tried to contact you but reached your voice mail. He will continue to reach out to ensure you get the assistance you need.

Julia, Community Team

Paul S.
PS
Paul S.
Realtor
Small-Business (50 or fewer emp.)
"Scheduling made smart for the busy professional"
5/5
What do you like best about Setmore?

I like the look and feel of Setmore's site. The choice or addition of services you can share with your clients. Review collected by and hosted on G2.com.

What do you dislike about Setmore?

No complaints from me, this product works flawlessly. I found it very easy to setup and run with. Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore
Edit edit

Hi Paul S,

Thank you for taking the time to review Setmore! Thrilled to hear that you like Setmore's look and feel and the ability to share your services. It's great that for your real estate business you highly recommend us to stay in touch with all parties, and you think Setmore works flawlessly.

If you require any assistance, do not hesitate to reach out to our 24/7 team via the live chat in the app or at help@setmore.com.

Happy Scheduling!

Julia, Community Team

Dan G.
DG
Dan G.
Recruitment Consultant
Small-Business (50 or fewer emp.)
"Setmore experience"
5/5
What do you like best about Setmore?

calendar synchronizing, support service, Review collected by and hosted on G2.com.

What do you dislike about Setmore?

would be helpful a integration with Microsoft Teams Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore
Edit edit

Hi Dan,

Thank you for taking the time to review Setmore! Thrilled to hear that you appreciate being able to synchronize your calendar and that you appreciate the support we offer.

We love receiving feedback as it helps us improve the service we offer. We'll make sure to pass on your integration request to the developers.

If you require any further assistance, do not hesitate to reach out to help@setmore.com.

Julia, Community Team

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Interesting as a free online booking"
3.5/5
What do you like best about Setmore?

My clients can book online on my website without any phone call and possible to enter a lot of information for clients on this online booking Review collected by and hosted on G2.com.

What do you dislike about Setmore?

- Not easy to manage with 2 colleagues who have different schedules and at one place of work only

- Some notifications for clients have a wrong french translation

- Some clients informed me they couldn't book an appointment as Setmore was blocked after the second step when they want to choose a service Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore
Edit edit

Hi there,

Thank you for taking the time to review Setmore! Thrilled to hear that you like the ability for your customers to book appointments without phoning.

We appreciate all feedback as it improves the services we offer. I'll make sure to pass your comments onto the developers.

Julia, Community Tean

KV
Kenneth V.
Medical Doctor
Small-Business (50 or fewer emp.)
"Good Overall and Solid Performance - however lacks features"
3.5/5
What do you like best about Setmore?

Clean Interface

Works well - good uptime and very few bugs Review collected by and hosted on G2.com.

What do you dislike about Setmore?

Lacks features

Only basic features are available

Lacks a lot of customisation Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore
Edit edit

Hi Kenneth,

Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore has a clean interface, you believe it works well with little bugs.

We appreciate all feedback as it helps us improve the experience we offer. We'd love to have insight into how we can improve the app, could you send over what you think the product needs to morefeatures@setmore.com?

Julia, Community Team

AL
Angela L.
Broker Partner
Small-Business (50 or fewer emp.)
"Suits the needs of our company"
4.5/5
What do you like best about Setmore?

The convenience of setting up different meeting types to suit the need of the meeting. Many other scheduling software applications make you keep the same time length per meeting. Review collected by and hosted on G2.com.

What do you dislike about Setmore?

I cannot schedule a meeting with someone and include my business partner. I have to do that outside of Setmore. I would like the opportunity to add a coworker to the appointment Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore
Edit edit

Hi Angela,

Thank you for taking the time to review Setmore! Thrilled to hear that you can change your meeting types to suit your business. It's great that you like the ability to share your links with your customers for easy accessibility.

We appreciate all feedback as it helps us improve the service we offer. You can create 'Classes' where you can invite your business partner to the same meeting. You can see how you can set them up here: https://support.setmore.com/en/articles/490889-class-booking

Julia, Community Team

Kerron H.
KH
Kerron H.
Chief Grooming Consultant, Educator & Owner
Small-Business (50 or fewer emp.)
"Very satisfied"
5/5
What do you like best about Setmore?

I love that I no longer have to stop working to book appointments Review collected by and hosted on G2.com.

What do you dislike about Setmore?

That I cannot use the payment services available with setmore Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore
Edit edit

Hi Kerron,

Thank you for taking the review to Setmore! Thrilled to hear that you are very satisfied with Setmore, the app has helped you save time and you have a better work-life balance.

If you require any further assistance, do not hesitate to reach out to help@setmore.com.

Julia, Community Team

shook h.
SH
shook h.
Barber
Small-Business (50 or fewer emp.)
"User friendly"
5/5
What do you like best about Setmore?

Easy for small business owner like me. Easy to set appointment and daily routine/schedule Review collected by and hosted on G2.com.

What do you dislike about Setmore?

Nothing, everything is good. Usually I set the appointment and client by myself and very useful Review collected by and hosted on G2.com.

Nicolas R.
NR
Nicolas R.
Ingeniero de procesos
Small-Business (50 or fewer emp.)
Originally submitted 5/2/2022
"Excelent schedulling tool"
5/5
What do you like best about Setmore?

Fast, simple, and useful.

I can reach how to use the web and app to my grandmother Review collected by and hosted on G2.com.

What do you dislike about Setmore?

It didn't have POS in Chile.

The reports and dashboard could have more information and filter options. Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore
Edit edit

Hi Nicolas R.

Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore fast, simple and useful - and your grandmother can use it!

We appreciate all feedback as it helps us improve our service. We'll make sure to pass your comments on to the team.

Julia, Community Team
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