--- title: Setmore Reviews meta_title: 'Setmore Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 270 reviews by the users' company size, role or industry to find out how Setmore works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 270 scale: '5' date_modified: '2026-10-23' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

Setmore Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the booking ease of Setmore, allowing them to schedule and manage appointments effortlessly. (2 mentions)
Users appreciate the ease of use of Setmore, making appointment scheduling and management seamless and efficient. (2 mentions)
Users appreciate the easy appointment scheduling with Setmore, enjoying public access and Google Calendar syncing. (1 mentions)
Users love the easy booking management of Setmore, seamlessly integrating with their websites and mobile apps. (1 mentions)
Users appreciate the easy access to scheduling appointments, with seamless integration and user-friendly service management. (1 mentions)
Users experience calendar issues with unreliable Google calendar sync and limited service scheduling flexibility. (1 mentions)
Users experience integration issues with Setmore, including problematic Google Calendar sync and limited service scheduling capabilities. (1 mentions)
Users face sync issues with Google Calendar, requiring frequent reconnections that disrupt scheduling efficiency. (1 mentions)

Top Pros or Advantages of Setmore

Top Cons or Disadvantages of Setmore

Setmore Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Setmore, and what problem is it built to solve?

Setmore is online appointment scheduling software designed to let businesses accept bookings around the clock, cut down on scheduling back-and-forth, and automate reminders.

What languages does Setmore support?

Setmore supports 3 languages: English, Portuguese, and Spanish.

What company sizes and industries is Setmore the best fit for?

Positive users most often describe using Setmore in small businesses, with recurring use across service and appointment-based industries. The strongest industry clusters include:
  • Health and wellness: Health, Wellness and Fitness, and Hospital & Health Care
  • Education: Higher Education, Education Management, and Professional Training & Coaching
  • Business and personal services: Accounting, Consumer Services, and Photography

How long does it take to implement Setmore across a team?

Setmore is often live in less than a day, though the reported setup timeline varies with the implementation.

What customer support options does Setmore provide, and how do users find the overall support experience?

Support is available through 24/7 live-rep help, email/help desk, and phone support. Users describe helpful, quick responses and approachable staff, while others have encountered slow replies, repeated explanations, or issues that took longer to resolve.

What is the experience like for teams switching to Setmore from another tool?

Setmore has replaced appointment schedulers such as Calendly, Zoho Bookings, Wix Bookings, and Square Appointments, as well as calendar-based workflows like Outlook and iCal. The move is often about making booking easier for clients, reducing cost or feature limits, and having a more straightforward way to manage schedules; the transition is described as manageable, though the right fit depends on the workflow and integrations a team needs.

What tools and platforms does Setmore integrate with, and how do these integrations help users get more value from the product?

Setmore offers one integration, HoneyBook. Users also describe connecting or pairing it with tools across calendars, video meetings, social platforms, and payments:
  • Calendars: Google Calendar, Outlook, and iCal
  • Video meetings: Zoom and Google Meet
  • Social platforms: Facebook and Instagram
  • Payments: Stripe and Square
These connections help keep availability and appointments aligned, support online meetings, and make it easier to share booking links or accept payments as part of everyday scheduling.

What features or capabilities could make Setmore even more useful?

Setmore could be more useful with finer control over availability and a smoother way to manage shared schedules. Recurring requests include:
  • More flexible scheduling: Set different availability by service, choose specific time slots, and manage recurring appointments more easily.
  • Clearer team calendars: View multiple staff schedules together, including a combined calendar across days or weeks.
  • More booking-page customization: Add custom questions, forms, and booking-page options that better fit each service or business.
  • Expanded booking and payment options: Add capabilities such as waitlists, discount codes, and more flexible deposit or payment handling.

Setmore Reviews (270)

Reviews

Setmore Reviews (270)

4.5
270 reviews
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G2 reviews are authentic and verified.
Verified User in Consumer Services
AC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"Great scheduling service"
5/5
What do you like best about Setmore?

The ability to have a one-stop scheduling page that shows all of my business's services and allows customers to book those services. Review collected by and hosted on G2.com.

What do you dislike about Setmore?

I want to see an integration for WhatsApp calls as an alternative to the phone number. Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore

Hi there,

Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is a great scheduling service, and it saves you time on emails.

We appreciate all feedback as it helps us improve the service we offer. We'll make sure to pass on your Integration request to the developers. If you require any assistance, do not hesitate to reach out to help@setmore.com or via the live chat in the app.

Julia, Community Team

Catherine D.
CD
Catherine D.
Writing Success Project Tutor
Small-Business (50 or fewer emp.)
"Great for booking with my students"
4/5
What do you like best about Setmore?

The most helpful thing about Setmore is the automated message reminders to both students and myself after booking. Students find it easy to use. Also, the visual calendar for myself! Review collected by and hosted on G2.com.

What do you dislike about Setmore?

I dislike the break periods function. It's so frustrating! If you input something past a certain time, it won't let you put in a time within that. I have to start later in the day and go up to 9 am. I don't know how to explain it, but it's flawed and time-consuming. Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore

Hi Catherine D,

Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is great for booking with your students, you appreciate the automated message reminders.

We appreciate all feedback as it helps us improve the service we offer. I'll pass your comments on regarding the breaks. You can share your booking link simply by heading to the settings section. Here's how you can do that: https://support.setmore.com/en/articles/490970-your-booking-page-url

Julia, Community Team

ifas t.
IT
ifas t.
Real Estate Broker
Small-Business (50 or fewer emp.)
"Great program to run your business"
5/5
What do you like best about Setmore?

The most helpful part about Setmore is the way it organizes your schedule making it simple for clients to book you and pay for their appointment. Being able to book appointments through the app or website is highly important for repeat clients. Setmore has set me apart from my competitors and has helped me scale my business. Review collected by and hosted on G2.com.

What do you dislike about Setmore?

There is absolutely nothing to dislike about a program that helps business owners take control of their business. Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore

Hi Ifas T,

Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore helps organize your scheduling and that it's easy for your customer to book and pay for their appointments via your website. It's wonderful that it's helped you gain a competitive advantage. If you require any further assistance, do not hesitate to reach out to help@setmore.com.

Happy Scheduling!

Julia, Community Team

bonnie b.
BB
bonnie b.
owner
Small-Business (50 or fewer emp.)
"Excellent customer support"
5/5
What do you like best about Setmore?

I love the fact that every time we call for support, a human being answers the phone and all of our questions with terrific care. EXCELLENT Review collected by and hosted on G2.com.

What do you dislike about Setmore?

I cannot just choose the times that I would like to have appointments to book. I have to set ranges. I want to be able to say this time and that time specifically. Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore

Hi Bonnie,

Thank you for taking the time to review Setmore! Thrilled to hear that you appreciate the 24/7 human support. We'll make sure to pass your comments onto the support team.

We appreciate all feedback as it helps improve the service we offer. We'll make sure to pass on your comments to the team.

If you require any further assistance, do not hesitate to reach out to help@setmore.com.

Julia, Community Team

Michael P.
MP
Michael P.
Owner
Small-Business (50 or fewer emp.)
"great booking software"
5/5
What do you like best about Setmore?

i love the integrated features that are given to you in order to make your booking process look professional. I also love the fact that you have an app that you can download to your phone that allows you to be in constant connection with your bookings. Review collected by and hosted on G2.com.

What do you dislike about Setmore?

with the free feature, you are very limited to what you are able to do, and you have very little customization. the price of the overall service is a bit much for smaller companies Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore

Hi Michael P,

Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is a 'great booking software', you love the integrations and the app for your phone.

We appreciate all feedback as it helps us improve our services. We'll make sure to pass on your comments to the developers for consideration.

Julia, Community Team

Verified User in Mental Health Care
AM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
"Great price, for those who have simple services I would recommend."
3.5/5
What do you like best about Setmore?

Great price; I find it very reasonable for the way I can link all my accounts with Setmore. Easy to use, I find the software straightforward to use and understand. Review collected by and hosted on G2.com.

What do you dislike about Setmore?

There isn't much functionality to Setmore (but I've heard the same of other programs, so it's not just Setmore). I'd love to define my online-only services, which I can't do, so I have to get clients to contact me directly. Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore

Hi there,

Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore offers a great price and that you think it's easy to use. It's great that you like the fact your clients can view your ability and book when it suits them.

We appreciate all feedback as it helps us improve the experience we offer to our customers. I've passed on your comments to the team. However, we do have the ability to add service categories for your Booking Page. You can specify in these categories which services are in-person and online. The best part of this, you can add video meeting links to your online services. Here's some info that may help you: https://support.setmore.com/en/articles/490974-service-categories

If you require any further assistance, do not hesitate to reach out via the live chat in your app or email us at help@setmore.com.

Julia, Community Team

Narmeen H.
NH
Narmeen H.
M
Small-Business (50 or fewer emp.)
"Google Sync not great"
1.5/5
What do you like best about Setmore?

Setmore isn't hard to figure out, but it doesn't have a lot of great features that are beneficial to a small business like mine Review collected by and hosted on G2.com.

What do you dislike about Setmore?

Google sync has a lot of issues. When I asked for a way to resolve the fact that events shown as "free" will block off times at setmore, the advice given was to have separate calendars and not sync, making extra work for me to duplicate events. For businesses that use primarily google based services, including their calendar, I wouldn't depend on setmore to accurately represent free and busy slots in the scheduler system Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore

Hi Narmeen,

Thank you for taking the time to review Setmore. We appreciate all feedback as it helps us improve the services we offer. We're sorry to hear that Setmore did not provide a solution for your business.

I've sent your feedback to our developers and they have added this to their backlog we will start working on the issue with even blocking for"Google events that are marked as Free" as soon as possible.

Many thanks,

Julia, Community Team

Doug M.
DM
Doug M.
owner
Small-Business (50 or fewer emp.)
"Setmore helps me manage my appointments"
5/5
What do you like best about Setmore?

Having clients self schedule. or call my attendant service that I have through Setmore. Review collected by and hosted on G2.com.

What do you dislike about Setmore?

I can't think of anything. No I am happy Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore

Hi Doug,

Thank you for taking the time to review Setmore! Thrilled to hear that Setmore has helped streamline your bookings and you're overall happy with the app.

If you require any further assistance, do not hesitate to reach out via the live chat in your app or email us at help@setmore.com.

Julia, Community Team

Verified User in Automotive
AA
Verified User in Automotive
Small-Business (50 or fewer emp.)
Originally submitted 11/2/2021
"We tested quite a few systems, and we loved Setmore from the start. Great customisation and options"
5/5
What do you like best about Setmore?

Can customise with our logos, automated msges. Even for free user, there is no limit to the number of appointments. It is the best app for small business like us. Review collected by and hosted on G2.com.

What do you dislike about Setmore?

Some settings a bit too rigid. Also, there is no option for multiple location setting. If we have different branch or outlet, we have to use the service name as an option for different outlets. Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore

Hi there,

Thank you for taking the time to review Setmore. We're delighted that you have chosen Setmore as your online scheduling platform. We appreciate your feedback as it helps us improve our customers' experience. We'll pass on your comments to our developers to look into.

Julia, Community Team

Cameron T.
CT
Cameron T.
Personal Trainer
Small-Business (50 or fewer emp.)
"The most reliable scheduling app you can find"
5/5
What do you like best about Setmore?

Setmore is ideal for a small business owner like me, because it helps me keep tabs on all my clients, takes care of reminders, tracks my monthly income, and has a user-friendly interface for back-tracking client appointments. Review collected by and hosted on G2.com.

What do you dislike about Setmore?

Unfortunately swapping out of the app to view another app causes you to lose the page you are on if checking a client's appointment history, which can be frustrating when you are using multiple apps to track client invoices or other admin. Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore

Hi Cameron T,

Thank you for taking the time to leave us a review. We're delighted that you think Setmore is "the most reliable scheduling app you can find" and it helps you keep track of your clients, appointments, income, and appointments. It's great that you would recommend us to others when on their search for a booking app.

We appreciate all feedback as it helps us improve the service we offer. We'll make sure to pass on your comments to the team so they can look into your dislikes.

Julia, Community Team