--- title: Setmore Reviews meta_title: 'Setmore Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 270 reviews by the users' company size, role or industry to find out how Setmore works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 270 scale: '5' date_modified: '2026-10-23' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

Setmore Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the booking ease of Setmore, allowing them to schedule and manage appointments effortlessly. (2 mentions)
Users appreciate the ease of use of Setmore, making appointment scheduling and management seamless and efficient. (2 mentions)
Users appreciate the easy appointment scheduling with Setmore, enjoying public access and Google Calendar syncing. (1 mentions)
Users love the easy booking management of Setmore, seamlessly integrating with their websites and mobile apps. (1 mentions)
Users appreciate the easy access to scheduling appointments, with seamless integration and user-friendly service management. (1 mentions)
Users experience calendar issues with unreliable Google calendar sync and limited service scheduling flexibility. (1 mentions)
Users experience integration issues with Setmore, including problematic Google Calendar sync and limited service scheduling capabilities. (1 mentions)
Users face sync issues with Google Calendar, requiring frequent reconnections that disrupt scheduling efficiency. (1 mentions)

Top Pros or Advantages of Setmore

Top Cons or Disadvantages of Setmore

Setmore Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Setmore, and what problem is it built to solve?

Setmore is online appointment scheduling software designed to let businesses accept bookings around the clock, cut down on scheduling back-and-forth, and automate reminders.

What languages does Setmore support?

Setmore supports 3 languages: English, Portuguese, and Spanish.

What company sizes and industries is Setmore the best fit for?

Positive users most often describe using Setmore in small businesses, with recurring use across service and appointment-based industries. The strongest industry clusters include:
  • Health and wellness: Health, Wellness and Fitness, and Hospital & Health Care
  • Education: Higher Education, Education Management, and Professional Training & Coaching
  • Business and personal services: Accounting, Consumer Services, and Photography

How long does it take to implement Setmore across a team?

Setmore is often live in less than a day, though the reported setup timeline varies with the implementation.

What customer support options does Setmore provide, and how do users find the overall support experience?

Support is available through 24/7 live-rep help, email/help desk, and phone support. Users describe helpful, quick responses and approachable staff, while others have encountered slow replies, repeated explanations, or issues that took longer to resolve.

What is the experience like for teams switching to Setmore from another tool?

Setmore has replaced appointment schedulers such as Calendly, Zoho Bookings, Wix Bookings, and Square Appointments, as well as calendar-based workflows like Outlook and iCal. The move is often about making booking easier for clients, reducing cost or feature limits, and having a more straightforward way to manage schedules; the transition is described as manageable, though the right fit depends on the workflow and integrations a team needs.

What tools and platforms does Setmore integrate with, and how do these integrations help users get more value from the product?

Setmore offers one integration, HoneyBook. Users also describe connecting or pairing it with tools across calendars, video meetings, social platforms, and payments:
  • Calendars: Google Calendar, Outlook, and iCal
  • Video meetings: Zoom and Google Meet
  • Social platforms: Facebook and Instagram
  • Payments: Stripe and Square
These connections help keep availability and appointments aligned, support online meetings, and make it easier to share booking links or accept payments as part of everyday scheduling.

What features or capabilities could make Setmore even more useful?

Setmore could be more useful with finer control over availability and a smoother way to manage shared schedules. Recurring requests include:
  • More flexible scheduling: Set different availability by service, choose specific time slots, and manage recurring appointments more easily.
  • Clearer team calendars: View multiple staff schedules together, including a combined calendar across days or weeks.
  • More booking-page customization: Add custom questions, forms, and booking-page options that better fit each service or business.
  • Expanded booking and payment options: Add capabilities such as waitlists, discount codes, and more flexible deposit or payment handling.

Setmore Reviews (270)

Reviews

Setmore Reviews (270)

4.5
270 reviews
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Kinyua M.
KM
Kinyua M.
Founder, CXO
Marketing and Advertising
Small-Business (50 or fewer emp.)
Originally submitted 5/19/2022
"Set more business appointments"
5/5
What do you like best about Setmore?

I like being able to develop and structure a call with a client and have my virtual assistant or anybody else on my team access the platform to forward meeting links and setup business profiles. Also I can block out time with my other apps such as Google calendar and it will continue on my set more so that it shows that I'm not available when my clients go and try and set an appointment. Review collected by and hosted on G2.com.

What do you dislike about Setmore?

The app is not as fluid as the website and other than that I have very little that I dislike about Setmore since the software integrates with a lot of payments, virtual meeting and phone software systems and give the users the best way to reach their clients. Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore

Hi Jared K,

Thank you for taking the time to review Setmore! Thrilled to hear that you like the ability to automate your booking process, and block out time when you're not available and that you like the integrations we offer for our customers.

We appreciate all feedback as it helps us improve the service we offer. We'll pass on your comments to the team.

Julia, Community Team

AM
Antonie M.
Registered Nurse, Emergency Cardiac Care Instructor Basi and Advanced Life Support
Small-Business (50 or fewer emp.)
"Fully featured for all sorts of booking"
5/5
What do you like best about Setmore?

Unlimited booking, even in the free version. Also, I like the option of grouping courses/appointments into categories. Works well as a pop-up on my WordPress website. Simple to use and set limits on classroom size. Syncs well with Google calendar and others. Review collected by and hosted on G2.com.

What do you dislike about Setmore?

I would like to have an option where people can waitlist themselves for courses that are booked FULL. Also, my preferred payment processor Converge is not there. Another feature I would like to see is an option to buy course-related materials (course manual, the choice for electronic or printed material, etc.) I would even pay a monthly fee if these options would be available. Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore

Hi Antonie,

Thank you for taking the time to review Setmore. We're delighted that you like that Setmore offers unlimited appointments - no matter what plan you're on, you appreciate the ability to organize your appointments into categories and you have taken advantage of the integrations we offer such as WordPress, Google Calendar, and more. It's great that it saves you time with finances and you appreciate the automation.

We appreciate all feedback as it helps us improve the service we offer. I will make sure to pass on your comments to the team.

Julia, Community Team

Stefanie V.
SV
Stefanie V.
Psychologist / psychotherapist
Small-Business (50 or fewer emp.)
"Easy to work with & right functionalities"
4.5/5
What do you like best about Setmore?

Setmore is very easy to work with, with no difficult interface or setup. I appreciate the possibility to send reminders to clients, as well as confirmations or edits. You can add/customize the information you want per client (for example I added birthdate, social security insurance, ...). I like (but don't use it anymore due to being fully booked) that clients can book / reschedule their own appointments - saves time! Integration with zoom works perfectly fine! Review collected by and hosted on G2.com.

What do you dislike about Setmore?

What I miss in setmore is the possibility to put in more than 1 email address per client (since I work with children). I find it odd that the synchronisation with my iCal disappears after a few months. Translations to Dutch could be better too. The possibility to add different locations to one agenda would be great (now I type it per appointment in the notes below) Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore

Hi Stefanie V,

Thank you for taking the time to review Setmore. Thrilled to hear that you find Setmore is easy to work with, you like the ability to send customers notifications for appointment confirmations or edits, the ability to have your own customer database, and the ability for clients to reschedule or cancel their appointments.

We appreciate all feedback as it helps us improve the service we offer. I will make sure to pass on your comments to the team.

Julia, Community Team

Paweł M.
PM
Paweł M.
IT Manager
Small-Business (50 or fewer emp.)
"Excellent support and price plans"
5/5
What do you like best about Setmore?

Setmore is very flexible for our business. During first six months we tuned a lot of options. The best is that I could set whatever was requested by my business partner. All needs were fullfilled! Review collected by and hosted on G2.com.

What do you dislike about Setmore?

My first question to support was: is Setmore support multi-location? Unfortunately no. We've managed to open a separate account and did some hack to have two apps on one mobile device. Maybe in the future? It is the most requested feature. Review collected by and hosted on G2.com.

Response from Jillian Ross of Setmore

Hi Paweł,

Thanks for taking the time to leave such a detailed review. We are so pleased that Setmore has enabled you to manage most elements of your business in one place and that you have taken advantage of the SMS feature to make the booking/reminder process easier for your customers.

Your feedback with regards to multiple locations is really helpful and I will be sure to pass to our development team to look into for the future.

Happy scheduling!

Jillian

Community Manager, Setmore

CS
Cheryl S.
Director
Small-Business (50 or fewer emp.)
"A good program, with a few quirks"
3.5/5
What do you like best about Setmore?

I like that there's a free version (or at least, there used to be--is there still?) and that the paid version doesn't cost much (although, I do think you changed your price structure, and I wish that hadn't happened). Anyway, I use it for a business venture that is inherently low-dollar in nature, so it's really important to keep costs down while still being able to manage where different people are at different times and on different days. Setmore has helped me do that. Review collected by and hosted on G2.com.

What do you dislike about Setmore?

There are TWO things, actually. One is that it's very slow. When you click something to change it, there's a long pause while it happens. Other web-based programs I've used have not taken nearly so long to load the changes. The other thing is that it would be really helpful to be able to see several days and several people's calendars at once. (There's a program called Theranest for counselors that does this.) If there is a way to do something similar in Setmore, I think many clients will find it helpful. You've already got the technology in place to show us several people's calendar at one in the "day" view, and you can also show us a week at a time for one person. There is no way to see a week at a time for all staff, or even just 2. When you program it, it will look complicated, but those of us who need that feature will figure out how to use it and make sense of it. It will be very helpful. Thank you! Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore

Hi Cheryl S,

Thank you for taking the time to review Setmore! Thrilled to hear that you like the different packages we offer - Free, Pro & Premium. It's great that it helps your business keep costs down.

We appreciate all feedback as it helps us improve the service we offer. We'll make sure to pass your comments on to the team to look into.

Julia, Community Team

Wilmin A M.
WM
Wilmin A M.
Barbershop Owner
Small-Business (50 or fewer emp.)
"SIMPLICITY AND EXCLUSIVITY"
5/5
What do you like best about Setmore?

Setmore has been a game changer to me and my business! Simplicity and exclusivity! You can manage your time easily, you don't have clients getting suggestions from other barbers around the area. Review collected by and hosted on G2.com.

What do you dislike about Setmore?

I dislike that clients can't go on waiting list. They need to implement a feature where clients can go on a waiting list and when a slot becomes available they automatically get a notification. Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore

Hi there Wilmin,

Thank you for taking the time to review Setmore! Thrilled to hear that Setmore has been a game changer for your business, and the app offers simplicity and exclusivity. It's great that you can manage your clients easily.

We appreciate all feedback as it helps us improve the service we offer. We'll make sure to pass on your comments to the developers for consideration. If you require any assistance, do not hesitate to reach out to help@setmore.com.

Julia, Community Team

JB
Jonathan B.
Executive Director
Small-Business (50 or fewer emp.)
"Setmore fulfills all of our needs and has for over three years!"
5/5
What do you like best about Setmore?

Setmore is the best solution for us when it comes to booking services for clients. It does what it is supposed to and does it exceptionally well! We haven't had one issue with their services and will continue to use them indefinitely. They roll out new features regularly and they are always wanted additions as great new functionality to an already robust platform. Review collected by and hosted on G2.com.

What do you dislike about Setmore?

We have no complaints after three years with Setmore. Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore

Hi Jonathan B,

Thank you for taking the time to review Setmore. We're delighted to hear that Setmore has fulfilled you and your business's needs for over 3+ years. It's great that you've experienced no issues with the app, you appreciate the constant improvements we are making and it helps your clients get booked in when suits their availability.

We're delighted that you believe Setmore is the best solution when searching for an online scheduling platform and you're a happy loyal customer.

Happy Scheduling!

Julia, Community Team

Soheb S.
SS
Soheb S.
Accountant
Small-Business (50 or fewer emp.)
"Simple to setup, User Fridley and Professional look"
5/5
What do you like best about Setmore?

I have been using Setmore for the last few years. I can use it as I need (paid and free service). Moreover, making changes and linking with a different application is effortless. Review collected by and hosted on G2.com.

What do you dislike about Setmore?

It does the job well for our need, no issue Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore

Hi Soheb,

Thank you for taking the time to review Setmore! Thrilled to hear that you've been using Setmore for a few years and you think the app is easy to setup, user-friendly and professional in appearance. We appreciate your support.

If you require any assistance, do not hesitate to reach out to help@setmore.com or via the live chat in the app.

Julia, Community Team

Hannah D.
HD
Hannah D.
Program Director
Small-Business (50 or fewer emp.)
Originally submitted 5/5/2022
"Great functionality for appointment booking"
4/5
What do you like best about Setmore?

I love that it syncs with my team's Google calendars to prevent double booking and that it's very easy for our clients to use. The automated email and text reminders are also very helpful. Being able to provide virtual and in-person meeting options is critical for our programs. We have integrated Setmore with Zoom in the past and have now moved to Google Meets for video meetings, and Setmore has been able to do both with relative ease. I also very much appreciate that Setmore will automatically request reviews from our clients so that we can easily collect feedback. Review collected by and hosted on G2.com.

What do you dislike about Setmore?

I do wish there were more options for customization or to add custom questions for clients to answer when booking an appointment. For example, we need the ability to add a custom appointment location - like a dropdown menu - for our clients to choose from, as we have multiple program locations. Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore

Hi Hannah,

Thank you for taking the time to provide an extensive review of Setmore. Firstly, thrilled to hear that you appreciate the automated reminders, the ability to meet your customers via video integration, and the ability for your customers to leave reviews for your business on your Booking Page. It's great that you can spend more time with program recruitment and less time focusing on your appointments.

We appreciate all feedback as it helps us improve the service we offer. We will pass on your comments to the team regarding customization.

Julia, Community Team

MV
M. V.
Assistant Professor
Enterprise (> 1000 emp.)
"Clear & Reliable, with Many Good Features (free version)"
4.5/5
What do you like best about Setmore?

It is easy for others to use to make an appointment; the calendar is easy to oversee on the desktop/web version; there are many possibilities to personalize hours & availability; there are unlimited types of appointment categories; I like that I can import Setmore into Outlook in the free version (very helpful!); I like that clients do not have to make an account to sign up for an appointment (but I also like that this is an option); very much appreciate the ability to personalize URL address for the sign-up site; I like that there are continual improvements & engagement by creators over time - the creators feel very invested in the success and quality of Setmore. Review collected by and hosted on G2.com.

What do you dislike about Setmore?

In the free version you cannot make repeat appointments, but have to fill each one in, one by one, for weeks on end - this is the only thing that bugs me (even though I understand the need to make a distinction between free & paid Setmore) A second and much less important wish: sometimes I wish that the design for making/adjusting appointments in the App was more visual rather than digital - for example, when adjusting the time of an appointment in the app: rather than having to click multiple links to find the right time to click, to adjust & to confirm, could have an adaptable 'box' or block that insert in the calendar at the correct place & then 'stretch' the edges until the block takes up the correct amount of time. "Big fantasy" - be able to automatically include virtual meeting link (Microsoft Teams) in appointments on the specific days/times when I am not in the office. Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore

Hi there M.V,

Thank you for taking the time to review Setmore! Thrilled to hear that Setmore helps customers book appointments, you can view your calendar no matter what device, and you appreciate that we are always trying to improve the product.

We appreciate your feedback, thank you for sharing. We'll make sure to pass on your comments to our developers for consideration. I've noticed one of your 'adaptable box' comments, you can click and drag your appointments to anywhere within your calendar, you can also stretch it to cover the amount of time you'd like.

If you have any further questions, feel free to reach out via the live chat in the bottom right of your app or by emailing help@setmore.com.

Julia, Community Team