--- title: Setmore Reviews meta_title: 'Setmore Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 270 reviews by the users' company size, role or industry to find out how Setmore works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 270 scale: '5' date_modified: '2026-10-23' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

Setmore Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the booking ease of Setmore, allowing them to schedule and manage appointments effortlessly. (2 mentions)
Users appreciate the ease of use of Setmore, making appointment scheduling and management seamless and efficient. (2 mentions)
Users appreciate the easy appointment scheduling with Setmore, enjoying public access and Google Calendar syncing. (1 mentions)
Users love the easy booking management of Setmore, seamlessly integrating with their websites and mobile apps. (1 mentions)
Users appreciate the easy access to scheduling appointments, with seamless integration and user-friendly service management. (1 mentions)
Users experience calendar issues with unreliable Google calendar sync and limited service scheduling flexibility. (1 mentions)
Users experience integration issues with Setmore, including problematic Google Calendar sync and limited service scheduling capabilities. (1 mentions)
Users face sync issues with Google Calendar, requiring frequent reconnections that disrupt scheduling efficiency. (1 mentions)

Top Pros or Advantages of Setmore

1. Booking Ease
Users appreciate the booking ease of Setmore, allowing them to schedule and manage appointments effortlessly.
See 2 mentions

See Related User Reviews

Kristen M.
KM

Kristen M.

Small-Business (50 or fewer emp.)

5.0/5

"Great for Scheduling and Service Management, but Google Calendar Sync Needs Improvement"

What do you like about Setmore?

I like that it allows us to have appointments scheduled publicly but internally we can schedule appts, and also edit our availibility. I like that it

RR

Raymond R.

Small-Business (50 or fewer emp.)

5.0/5

"Great booking system"

What do you like about Setmore?

I use Setmore daily to run my IT consulting business. I'm a one-man show, so the free tier of Setmore works great for me. It enabled me to include a b

2. Ease of Use
Users appreciate the ease of use of Setmore, making appointment scheduling and management seamless and efficient.
See 2 mentions

See Related User Reviews

Kristen M.
KM

Kristen M.

Small-Business (50 or fewer emp.)

5.0/5

"Great for Scheduling and Service Management, but Google Calendar Sync Needs Improvement"

What do you like about Setmore?

I like that it allows us to have appointments scheduled publicly but internally we can schedule appts, and also edit our availibility. I like that it

RR

Raymond R.

Small-Business (50 or fewer emp.)

5.0/5

"Great booking system"

What do you like about Setmore?

I use Setmore daily to run my IT consulting business. I'm a one-man show, so the free tier of Setmore works great for me. It enabled me to include a b

3. Appointment Management
Users appreciate the easy appointment scheduling with Setmore, enjoying public access and Google Calendar syncing.
See 1 mentions

See Related User Reviews

Kristen M.
KM

Kristen M.

Small-Business (50 or fewer emp.)

5.0/5

"Great for Scheduling and Service Management, but Google Calendar Sync Needs Improvement"

What do you like about Setmore?

I like that it allows us to have appointments scheduled publicly but internally we can schedule appts, and also edit our availibility. I like that it

4. Booking Management
Users love the easy booking management of Setmore, seamlessly integrating with their websites and mobile apps.
See 1 mentions

See Related User Reviews

RR

Raymond R.

Small-Business (50 or fewer emp.)

5.0/5

"Great booking system"

What do you like about Setmore?

I use Setmore daily to run my IT consulting business. I'm a one-man show, so the free tier of Setmore works great for me. It enabled me to include a b

5. Easy Access
Users appreciate the easy access to scheduling appointments, with seamless integration and user-friendly service management.
See 1 mentions

See Related User Reviews

Kristen M.
KM

Kristen M.

Small-Business (50 or fewer emp.)

5.0/5

"Great for Scheduling and Service Management, but Google Calendar Sync Needs Improvement"

What do you like about Setmore?

I like that it allows us to have appointments scheduled publicly but internally we can schedule appts, and also edit our availibility. I like that it

Top Cons or Disadvantages of Setmore

1. Calendar Issues
Users experience calendar issues with unreliable Google calendar sync and limited service scheduling flexibility.
See 1 mentions

See Related User Reviews

Kristen M.
KM

Kristen M.

Small-Business (50 or fewer emp.)

5.0/5

"Great for Scheduling and Service Management, but Google Calendar Sync Needs Improvement"

What do you dislike about Setmore?

It doesn't allow us to code days as a specific service only for set days (virtual appt. only on tuesdays for example). The Google calendar sync doesn'

2. Integration Issues
Users experience integration issues with Setmore, including problematic Google Calendar sync and limited service scheduling capabilities.
See 1 mentions

See Related User Reviews

Kristen M.
KM

Kristen M.

Small-Business (50 or fewer emp.)

5.0/5

"Great for Scheduling and Service Management, but Google Calendar Sync Needs Improvement"

What do you dislike about Setmore?

It doesn't allow us to code days as a specific service only for set days (virtual appt. only on tuesdays for example). The Google calendar sync doesn'

3. Sync Issues
Users face sync issues with Google Calendar, requiring frequent reconnections that disrupt scheduling efficiency.
See 1 mentions

See Related User Reviews

Kristen M.
KM

Kristen M.

Small-Business (50 or fewer emp.)

5.0/5

"Great for Scheduling and Service Management, but Google Calendar Sync Needs Improvement"

What do you dislike about Setmore?

It doesn't allow us to code days as a specific service only for set days (virtual appt. only on tuesdays for example). The Google calendar sync doesn'

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Setmore Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Setmore, and what problem is it built to solve?

Setmore is online appointment scheduling software designed to let businesses accept bookings around the clock, cut down on scheduling back-and-forth, and automate reminders.

What languages does Setmore support?

Setmore supports 3 languages: English, Portuguese, and Spanish.

What company sizes and industries is Setmore the best fit for?

Positive users most often describe using Setmore in small businesses, with recurring use across service and appointment-based industries. The strongest industry clusters include:
  • Health and wellness: Health, Wellness and Fitness, and Hospital & Health Care
  • Education: Higher Education, Education Management, and Professional Training & Coaching
  • Business and personal services: Accounting, Consumer Services, and Photography

How long does it take to implement Setmore across a team?

Setmore is often live in less than a day, though the reported setup timeline varies with the implementation.

What customer support options does Setmore provide, and how do users find the overall support experience?

Support is available through 24/7 live-rep help, email/help desk, and phone support. Users describe helpful, quick responses and approachable staff, while others have encountered slow replies, repeated explanations, or issues that took longer to resolve.

What is the experience like for teams switching to Setmore from another tool?

Setmore has replaced appointment schedulers such as Calendly, Zoho Bookings, Wix Bookings, and Square Appointments, as well as calendar-based workflows like Outlook and iCal. The move is often about making booking easier for clients, reducing cost or feature limits, and having a more straightforward way to manage schedules; the transition is described as manageable, though the right fit depends on the workflow and integrations a team needs.

What tools and platforms does Setmore integrate with, and how do these integrations help users get more value from the product?

Setmore offers one integration, HoneyBook. Users also describe connecting or pairing it with tools across calendars, video meetings, social platforms, and payments:
  • Calendars: Google Calendar, Outlook, and iCal
  • Video meetings: Zoom and Google Meet
  • Social platforms: Facebook and Instagram
  • Payments: Stripe and Square
These connections help keep availability and appointments aligned, support online meetings, and make it easier to share booking links or accept payments as part of everyday scheduling.

What features or capabilities could make Setmore even more useful?

Setmore could be more useful with finer control over availability and a smoother way to manage shared schedules. Recurring requests include:
  • More flexible scheduling: Set different availability by service, choose specific time slots, and manage recurring appointments more easily.
  • Clearer team calendars: View multiple staff schedules together, including a combined calendar across days or weeks.
  • More booking-page customization: Add custom questions, forms, and booking-page options that better fit each service or business.
  • Expanded booking and payment options: Add capabilities such as waitlists, discount codes, and more flexible deposit or payment handling.

Setmore Reviews (270)

Reviews

Setmore Reviews (270)

4.5
270 reviews
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stefhany a.
SA
stefhany a.
Small-Business (50 or fewer emp.)
"The easiest way to book"
5/5
What do you like best about Setmore?

I love that my clients can make their own book and send a reminder for their appt Review collected by and hosted on G2.com.

What do you dislike about Setmore?

Not really nothing that I don't like about the appt Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore
Edit edit

Hi Stefhany,

Thank you for taking the time to leave us such a lovely review! We're thrilled to hear that you love that your services are easy to book for your clients and appreciate the reminders. It's great that you always receive a response when reaching out to the team. We appreciate your support.

Julia, Community Team

AB
Andrew B.
Small-Business (50 or fewer emp.)
"Solid system"
5/5
What do you like best about Setmore?

No errors

Easy to tailor to your need

Multiple options/features available

Support always available Review collected by and hosted on G2.com.

What do you dislike about Setmore?

Nothing really. been using it for a number of years Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore
Edit edit

Hi Andrew,

Thank you for taking the time to review Setmore. Thrilled to hear that you've been using Setmore for a number of years that you think it's easy to tailor to your needs, and that you appreciate the 24/7 support. It's great that you have more time to focus on your business while we handle your scheduling.

If you require any assistance, please reach out to help@setmore.com at any time.

Julia, Community Team

Pierce D.
PD
Pierce D.
Small-Business (50 or fewer emp.)
"5 plus years of zero complaints!"
5/5
What do you like best about Setmore?

It is easy for me and my customers to use and to book. I've used it the entire time for my Thai Massage business. Automatic email reminders are great! Review collected by and hosted on G2.com.

What do you dislike about Setmore?

I wish you could add in single days for availability to book rather than making the day available for the whole week to infinity. It will be good for when you want to add appointments. Add hawk day by day week by week when you will have extra availability. Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore
Edit edit

Hi Pierce D,

Thank you for taking the time to review Setmore! Thrilled to hear that you've been with us for 5+ years and you have no complaints. It's great that you and your customers find it easy to use.

We appreciate all feedback as it helps us improve the service we offer. We'll make sure to pass on your comments to the developers. If you require any further assistance, our team is available 24/7 via the live chat in your app or at help@setmore.com.

Julia, Community Team

RP
Robert P.
President
Small-Business (50 or fewer emp.)
"Simple and Easy use"
5/5
What do you like best about Setmore?

Being able to see all of my employees appointment availability in one location online Review collected by and hosted on G2.com.

What do you dislike about Setmore?

none to report at this time, looking forward to utilizing Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore
Edit edit

Hi Robert,

Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is simple and easy to use. It's great that you're excited to utilizing Setmore for your business.

If you require any assistance, please reach out to help@setmore.com.

Julia, Community Team

Verified User in Commercial Real Estate
CC
Verified User in Commercial Real Estate
Enterprise (> 1000 emp.)
"Excellent demo presentation time."
5/5
What do you like best about Setmore?

Setmore provides exactly we would like to have on the website. Salman demonstrated the walkthrough and features we need and may consider in detail. He also show us the customer support during the implementation and integration. Review collected by and hosted on G2.com.

What do you dislike about Setmore?

It would be great if the pricing plan could be more customized. Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore
Edit edit

Hi there,

Thank you for taking the time to review Setmore! Thrilled to hear that Setmore provides what you would like for your website. It's great that Salman offered you an extensive demo and you appreciate the 24/7 support team.

We appreciate your feedback as it helps us improve the service we offer. We'll make sure to pass on your feedback to the team.

Julia, Community Team

Marianela C.
MC
Marianela C.
Small-Business (50 or fewer emp.)
"short and concise!"
4.5/5
What do you like best about Setmore?

easy set up for appointments and bookings, I enjoy how you can integrate other commonly used apps Review collected by and hosted on G2.com.

What do you dislike about Setmore?

hoping for better customer service with the chats, slow responses at times Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore
Edit edit

Hi Marianela,

Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is easy to set up and integrate with other apps. We appreciate all feedback as it helps us improve the service we offer. We'll make sure to pass on your comments.

Julia, Community Team

Verified User in Civic & Social Organization
AC
Verified User in Civic & Social Organization
Small-Business (50 or fewer emp.)
"Free version met my needs. It is easy to configure, customers like using it."
5/5
What do you like best about Setmore?

I support a small charity that needed a hall booking system for only a few weekly bookings. I could adapt the free version and integrate it with Squareup to charge for bookings. I didn't find any other booking system's free offerings that could do this.

It is easy to configure. Customers like self-booking and find it easy to use. I like that I can extract a spreadsheet of the bookings made to integrate with the hall's accounts in a spreadsheet. I didn't need any additional accounting software. I like the one-way synchronisation with a calendar, which is free, to display the availability of booking slots on the hall's website. Review collected by and hosted on G2.com.

What do you dislike about Setmore?

Tracking back payments to ensure all bookings are paid for can be tricky. I think it would be easy, if you required that all bookings are paid in advance using a card.

But I offer payment by invoice, and there is no simple way to record that a booking has been paid for. I manually update the label in the booking with a cross-reference to an invoice. But it is a hack! Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore
Edit edit

Hi there,

Thank you for taking the time to review Setmore! Thrilled to hear that you appreciate the free plan and what it has to offer. It's great that you think it's easy to configure, you appreciate your clients can self-book without contacting your charity.

We appreciate all feedback as it helps us improve the service we offer. We'll make sure to pass on your comments to the team.

If you require any further assistance, do not hesitate to reach out via the live chat in your app or email us at help@setmore.com.

Julia, Community Team

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
Originally submitted 12/7/2022
"Great customer service and overall good booking system!"
4.5/5
What do you like best about Setmore?

I have been a business client with Setmore for a couple of years now! The booking system is pretty good: although it still lacks a few features, and it has occasional glitches. The customer service is very good whenever I need help with things: easy to reach at all times, and operators are kind and knowledgeable. Overall, I am happy to stay with this booking system for my business despite having many other options. Review collected by and hosted on G2.com.

What do you dislike about Setmore?

I wish there would be more options on the powers we can give to staff/receptionists/etc. For example, currently, if you give the power to see all agendas to a member of your staff, they automatically can cancel appointments and operate refunds! I am not too happy about that. Also: when you do a refund it is very easy to make a mistake (for example adding a 0), and there is no way to correct that mistake, the refund is sent very very fast. Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore
Edit edit

Hi there,

Thank you for taking the time to review Setmore! Thrilled to hear that you've been using Setmore for a couple of years now and you're happy with the system overall.

We appreciate all feedback as it helps us improve the service we offer. We do offer access controls for your team members, these can be found in this article: https://support.setmore.com/en/articles/490975-staff-login-and-access-controls

However, I've passed on your comments to our developers.

If you require any further assistance, do not hesitate to reach out via the live chat in your app or email us at help@setmore.com.

Julia, Community Team

Amber R.
AR
Amber R.
Business Owner
Small-Business (50 or fewer emp.)
"Confusing. Technical errors and deceptive customer service."
0/5
What do you like best about Setmore?

Unfortunately, I have had no beneficial experiences. My clients and I have only had bad experiences with the Setmore booking system and customer service. I have had experiences in 4 online booking systems. This had the worst booking and customer service resolutions. I do not blame customer service, but whoever is managing internal communication and making decisions. Review collected by and hosted on G2.com.

What do you dislike about Setmore?

Deposit is listed to my clients as "discount". Talked to customer service for over 10 hours about making a way for clients to secure appointments with card without confusing "discount" listing. I was told that the technical team was working on implementing a cancellation fee, so that I would not have to worry about the deposit system confusing my clients. I asked for a time of implementation, they said they wouldn't be able to tell me, but they'd message me in a week with an update. I waited for an update. A week later I got one mentioning the exact same thing as a week before, that the technical team said they wouldn't be able to tell me a time. Had to beg for a refund even after mentioning that I had to do more receptionist work because of Setmore faults than I would have done if I booked my clients myself. Please fix the deposit system and be transparent about if and when fixes, implementations, and resolutions will occur. I originally signed up because of the deposit system but because of technical errors it made more work for me than if I had never signed up in the first place. I have already received a refund, but cannot understand why I had to wait for answers and beg for resolution. Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore
Edit edit

Hello Amber,

Thank you for taking the time to provide us with extensive feedback. We appreciate all feedback as it helps us improve our customers' experience for the future.

Firstly, I'd like to apologize for the experience you have had with Setmore. Our mission is to help our customer's businesses grow and boost their bookings. Secondly, we understand the frustrations you have had with certain aspects of the app and feature implementation. Our new features are based on popularity and how many customer requests we have gathered. I understand this was not reiterated to you during your chats with our Product Expert team and we sincerely apologize. We have highlighted this to the team in question.

If you have any further questions or concerns, please feel free to email moremagic@setmore.com and the Community Team can discuss the details of your experience to learn and improve.

Julia, Community Team

ED
Elizabeth D.
Small-Business (50 or fewer emp.)
"It’s Speedy. Can’t choose payment method. Buffer times are confusing."
4/5
What do you like best about Setmore?

People can instantly see my schedule and my rules and regulations for making appointments. Review collected by and hosted on G2.com.

What do you dislike about Setmore?

I can't use PayPal to receive payments from my clients when using this app. And it's confusing when trying to add buffer times between appointments. Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore
Edit edit

Hi Elizabeth D,

Thank you for taking the time to review Setmore. It's great to hear that you think Setmore is speedy and it's easy for your customers to book your services.

We appreciate all feedback as it helps us improve the service we offer. Could you reach out to our team at help@setmore.com or via the live chat to discuss your issue with PayPal and they'll be also able to help with buffer time?

Julia, Community Team
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