--- title: Setmore Reviews meta_title: 'Setmore Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 270 reviews by the users' company size, role or industry to find out how Setmore works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 270 scale: '5' date_modified: '2026-10-23' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

Setmore Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the booking ease of Setmore, allowing them to schedule and manage appointments effortlessly. (2 mentions)
Users appreciate the ease of use of Setmore, making appointment scheduling and management seamless and efficient. (2 mentions)
Users appreciate the easy appointment scheduling with Setmore, enjoying public access and Google Calendar syncing. (1 mentions)
Users love the easy booking management of Setmore, seamlessly integrating with their websites and mobile apps. (1 mentions)
Users appreciate the easy access to scheduling appointments, with seamless integration and user-friendly service management. (1 mentions)
Users experience calendar issues with unreliable Google calendar sync and limited service scheduling flexibility. (1 mentions)
Users experience integration issues with Setmore, including problematic Google Calendar sync and limited service scheduling capabilities. (1 mentions)
Users face sync issues with Google Calendar, requiring frequent reconnections that disrupt scheduling efficiency. (1 mentions)

Top Pros or Advantages of Setmore

Top Cons or Disadvantages of Setmore

Setmore Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Setmore, and what problem is it built to solve?

Setmore is online appointment scheduling software designed to let businesses accept bookings around the clock, cut down on scheduling back-and-forth, and automate reminders.

What languages does Setmore support?

Setmore supports 3 languages: English, Portuguese, and Spanish.

What company sizes and industries is Setmore the best fit for?

Positive users most often describe using Setmore in small businesses, with recurring use across service and appointment-based industries. The strongest industry clusters include:
  • Health and wellness: Health, Wellness and Fitness, and Hospital & Health Care
  • Education: Higher Education, Education Management, and Professional Training & Coaching
  • Business and personal services: Accounting, Consumer Services, and Photography

How long does it take to implement Setmore across a team?

Setmore is often live in less than a day, though the reported setup timeline varies with the implementation.

What customer support options does Setmore provide, and how do users find the overall support experience?

Support is available through 24/7 live-rep help, email/help desk, and phone support. Users describe helpful, quick responses and approachable staff, while others have encountered slow replies, repeated explanations, or issues that took longer to resolve.

What is the experience like for teams switching to Setmore from another tool?

Setmore has replaced appointment schedulers such as Calendly, Zoho Bookings, Wix Bookings, and Square Appointments, as well as calendar-based workflows like Outlook and iCal. The move is often about making booking easier for clients, reducing cost or feature limits, and having a more straightforward way to manage schedules; the transition is described as manageable, though the right fit depends on the workflow and integrations a team needs.

What tools and platforms does Setmore integrate with, and how do these integrations help users get more value from the product?

Setmore offers one integration, HoneyBook. Users also describe connecting or pairing it with tools across calendars, video meetings, social platforms, and payments:
  • Calendars: Google Calendar, Outlook, and iCal
  • Video meetings: Zoom and Google Meet
  • Social platforms: Facebook and Instagram
  • Payments: Stripe and Square
These connections help keep availability and appointments aligned, support online meetings, and make it easier to share booking links or accept payments as part of everyday scheduling.

What features or capabilities could make Setmore even more useful?

Setmore could be more useful with finer control over availability and a smoother way to manage shared schedules. Recurring requests include:
  • More flexible scheduling: Set different availability by service, choose specific time slots, and manage recurring appointments more easily.
  • Clearer team calendars: View multiple staff schedules together, including a combined calendar across days or weeks.
  • More booking-page customization: Add custom questions, forms, and booking-page options that better fit each service or business.
  • Expanded booking and payment options: Add capabilities such as waitlists, discount codes, and more flexible deposit or payment handling.

Setmore Reviews (270)

Reviews

Setmore Reviews (270)

4.5
270 reviews
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Henk d.
HD
Henk d.
Diamond Seven Jewelry & Watches Point of Sales
Small-Business (50 or fewer emp.)
"An easy-to-use, easy-to-configure appointment booking tool with a professional UI/UX"
5/5
What do you like best about Setmore?

Prospective clients of the MyPrivate Family Office software have the opportunity to schedule an appointment for an online demo through a single click. The integrated Teleport Conferencing tool works flawlessly with no connection or technical issues experienced. Review collected by and hosted on G2.com.

What do you dislike about Setmore?

Nothing that I can think off. We recommend without hesitation. Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore

Hi Henk,

Thank you for your kind review about Setmore! Thrilled to hear that you appreciate the ability of your clients to book efficiently for your practice. We really are delighted that you would recommend us without hesitation.

If you require any assistance, do not hesitate to reach out to help@setmore.com or via the live chat in your app.

Julia, Community Team

Verified User in Higher Education
GH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"A great experience!"
5/5
What do you like best about Setmore?

Setmore is an excellent appointment scheduling platform, which we use to book psychology appointments. It's intuitive, easy to use, free and with excellent technical support - fast and effective. It is equally useful as a personal diary, including classes and other appointments. The app is very functional and practical. I recommend! Review collected by and hosted on G2.com.

What do you dislike about Setmore?

Nothing! Anything! All technical problems we had were promptly resolved by the technical team. Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore

Hi there,

Thank you for taking the time to leave such an amazing review! Thrilled to hear that you think Setmore is an excellent appointment platform for your psychology business. It's wonderful that you think your customers can book their appointments effortlessly, it's intuitive and easy to use. We'll make sure to pass on your kind comments to the support team and beyond. We truly appreciate that you would recommend us to others!

Julia, Community Team

Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"The service is bad and getting worse. Software is buggy"
2/5
What do you like best about Setmore?

Website is fast and overviews are good. The site is usually available Review collected by and hosted on G2.com.

What do you dislike about Setmore?

I have used it for 4 years. The software seems to be increasingly buggy with issues and bugs on the back end. When you call the helpdesk, I have to explain myself over and over. I know where they should look better than they do. The other person on the line gives you well-practiced lines as if reading a script. For 3 days now I am trying to rectify an issue and the frustration levels are rising. Software needs some serious tweaking. Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore

Hi there,

Thank you for your review and for being a loyal user for the past four years. We're glad to hear that you find our website fast and appreciate your support.

We are sorry to hear about the increasing issues and bugs you’ve encountered. Your frustration with the support experience is concerning, and we apologize for the repetitive explanations you’ve had to give. Your feedback is crucial, and we're taking steps to improve our support team’s efficiency and knowledge.

We understand how essential smooth functionality is for maintaining your calendar and customer appointments. Our team is committed to addressing these bugs and enhancing the software to ensure a more seamless experience.

Could you please reach out to us at moremagic@setmore.com so we can look into your experience and find a solution for you?

Julia, Community Team

MM
Maygin M.
Student Success Coordinator
Small-Business (50 or fewer emp.)
"Why to use this for your students."
5/5
What do you like best about Setmore?

My students do not have to wait email back and forth to figure out a day and time that fits both of our schedules. Review collected by and hosted on G2.com.

What do you dislike about Setmore?

I have some appointments that are only 30 minutes long and some students need to meet with me at the 1/2 hour interval but it won't allow them that option. Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore

Hi Maygin,

Thank you for taking the time to review Setmore! Thrilled to hear that your students appreciate the ability to book in with you easily.

We appreciate all feedback as it helps us improve the service we offer. You can change the ability for your students to meet at the half hour intervolt. Simply navigate to Settings > Booking Page > Booking Polices > Booking Slot Size and change this to 30 minutes.

If you have any questions or require assistance with this, do not hesitate to reach out to help@setmore.com.

Julia, Community Team

Verified User in Law Practice
UL
Verified User in Law Practice
Small-Business (50 or fewer emp.)
"Helpful to stream workflow and intakes."
4.5/5
What do you like best about Setmore?

Setmore has helped made my firm more efficient with intake of leads and scheduling. I picked setmore due to integration with law pay to maintain one pay processor. I really like how effective the product has been thus far. Review collected by and hosted on G2.com.

What do you dislike about Setmore?

I wish it could integrate with my software practice management (MyCase). Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore

Hi there,

Thank you for taking the time to review Setmore! Thrilled to hear that Setmore has helped intake more leads and more appointments. It's great that you think the app is effective so far. I'll make sure to pass on your comments regarding MyCase to our integrations team for future implementation.

If you require any further assistance, do not hesitate to reach out to help@setmore.com.

Julia, Community Team

PC
Peter C.
physical therapist
Small-Business (50 or fewer emp.)
"super functional and affordable"
5/5
What do you like best about Setmore?

It works very well, easy to use, integrates with Instagram, Facebook, and Google Maps. Review collected by and hosted on G2.com.

What do you dislike about Setmore?

extra customization like sending reminders from a custom email address Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore

Hi Peter,

Thank you for your kind review! Thrilled to hear that you think Setmore is functional and affordable and that you appreciate the social media integrations. It's great that it helps make things easier for you and your patients.

If you require any assistance, do not hesitate to reach out to help@setmore.com.

Julia, Community Team

HH
Hailee H.
Small-Business (50 or fewer emp.)
"Been using Setmore for almost 8 years, I love it"
5/5
What do you like best about Setmore?

Super easy to schedule clients and keep track of schedule. I like that I can customize everything down to the "color" of my different services. Clients like how easy it is to make and edit their own appointments too. Review collected by and hosted on G2.com.

What do you dislike about Setmore?

My only gripe is that the "automated" text doesn't forward messages to me. I tell all clients that the number the reminder text comes from does not come to me and even write "do not reply, contact (my number) to reschedule." But many don't read that, and they've canceled appointments but I never received their message. Not a huge deal, though! Review collected by and hosted on G2.com.

Response from Michelle Michael of Setmore

Hi Hailee,

Thank you for your positive feedback! We're thrilled to hear that our scheduling app has become your favorite. Our goal is to provide convenience and flexibility to our users, so we're glad that you appreciate the ability to access your schedule anytime and allow clients to make their own appointments. If you have any suggestions or need assistance with anything, please feel free to reach out to help@setmore.com

Michelle, Team Setmore.

Terek A.
TA
Terek A.
Insurance Advisor
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Was easy to use and effective"
4/5
What do you like best about Setmore?

What I like the most that is was user friendly. Review collected by and hosted on G2.com.

What do you dislike about Setmore?

Didn't really work for the insurance industry Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore

Hi there,

Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is user-friendly and helps solve any meeting conflicts.

We'll make sure to pass your kind comments on to the team.

Julia, Community Team

Alex B.
AB
Alex B.
Small-Business (50 or fewer emp.)
"Setmore - Flexibility for my Tutoring Center"
4.5/5
What do you like best about Setmore?

I enjoy Setmore's simplicity and flexibility. As a large tutoring center on campus, we needed a straightforward tool to schedule a large team with hundreds of courses in our catalog. Setmore is quick to set up, easy to onboard staffers, and their support team is always available to resolve questions within just a few minutes. I didn't think I could find such excellent service at an affordable price, but Setmore exceeded our expectations! Review collected by and hosted on G2.com.

What do you dislike about Setmore?

Setmore can be a little too simple at times. It would be a huge help to have a user-facing search function or drop-down tabs to hide services since we offer so many. Review collected by and hosted on G2.com.

Response from Michelle Michael of Setmore

Hello Alex B,

Thank you for your kind words! We are delighted to hear that Setmore has helped to streamline the scheduling process for your team of 17-20 employees. Our goal is to provide a simple platform that enables businesses like yours to manage their offerings and ensure real-time availability. We appreciate your faith in our system and look forward to assisting you in providing a seamless booking experience for your students in the future. If you require assistance, please contact us at help@setmore.com.

Michelle, Team Setmore.

KF
Kimesha F.
Beauty Therapist
Small-Business (50 or fewer emp.)
"Setmore is the easiest and most comfortable software to use.. I enjoy using it very much."
5/5
What do you like best about Setmore?

Customer Service support is excellent. And they try hard to please each client. Review collected by and hosted on G2.com.

What do you dislike about Setmore?

Just wanted more options like invoicing platform, consultation forms, section for notes documentations and a better calendar than the one they have on the beta version but without those it's still the best to use. Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore

Hi there Kimesha,

Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is the easiest and most enjoyable software to use. It's great that you think the customer service is excellent, we'll make sure to pass on your kind comments to the team.

We appreciate all feedback as it helps us improve the service we offer. I'll make sure to pass on your suggestions to the team to consider for future developments.

If you require any further assistance at any time, please reach out to help@setmore.com.

Julia, Community Team