--- title: Setmore Reviews meta_title: 'Setmore Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 270 reviews by the users' company size, role or industry to find out how Setmore works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 270 scale: '5' date_modified: '2026-10-23' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

Setmore Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the booking ease of Setmore, allowing them to schedule and manage appointments effortlessly. (2 mentions)
Users appreciate the ease of use of Setmore, making appointment scheduling and management seamless and efficient. (2 mentions)
Users appreciate the easy appointment scheduling with Setmore, enjoying public access and Google Calendar syncing. (1 mentions)
Users love the easy booking management of Setmore, seamlessly integrating with their websites and mobile apps. (1 mentions)
Users appreciate the easy access to scheduling appointments, with seamless integration and user-friendly service management. (1 mentions)
Users experience calendar issues with unreliable Google calendar sync and limited service scheduling flexibility. (1 mentions)
Users experience integration issues with Setmore, including problematic Google Calendar sync and limited service scheduling capabilities. (1 mentions)
Users face sync issues with Google Calendar, requiring frequent reconnections that disrupt scheduling efficiency. (1 mentions)

Top Pros or Advantages of Setmore

Top Cons or Disadvantages of Setmore

Setmore Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Setmore, and what problem is it built to solve?

Setmore is online appointment scheduling software designed to let businesses accept bookings around the clock, cut down on scheduling back-and-forth, and automate reminders.

What languages does Setmore support?

Setmore supports 3 languages: English, Portuguese, and Spanish.

What company sizes and industries is Setmore the best fit for?

Positive users most often describe using Setmore in small businesses, with recurring use across service and appointment-based industries. The strongest industry clusters include:
  • Health and wellness: Health, Wellness and Fitness, and Hospital & Health Care
  • Education: Higher Education, Education Management, and Professional Training & Coaching
  • Business and personal services: Accounting, Consumer Services, and Photography

How long does it take to implement Setmore across a team?

Setmore is often live in less than a day, though the reported setup timeline varies with the implementation.

What customer support options does Setmore provide, and how do users find the overall support experience?

Support is available through 24/7 live-rep help, email/help desk, and phone support. Users describe helpful, quick responses and approachable staff, while others have encountered slow replies, repeated explanations, or issues that took longer to resolve.

What is the experience like for teams switching to Setmore from another tool?

Setmore has replaced appointment schedulers such as Calendly, Zoho Bookings, Wix Bookings, and Square Appointments, as well as calendar-based workflows like Outlook and iCal. The move is often about making booking easier for clients, reducing cost or feature limits, and having a more straightforward way to manage schedules; the transition is described as manageable, though the right fit depends on the workflow and integrations a team needs.

What tools and platforms does Setmore integrate with, and how do these integrations help users get more value from the product?

Setmore offers one integration, HoneyBook. Users also describe connecting or pairing it with tools across calendars, video meetings, social platforms, and payments:
  • Calendars: Google Calendar, Outlook, and iCal
  • Video meetings: Zoom and Google Meet
  • Social platforms: Facebook and Instagram
  • Payments: Stripe and Square
These connections help keep availability and appointments aligned, support online meetings, and make it easier to share booking links or accept payments as part of everyday scheduling.

What features or capabilities could make Setmore even more useful?

Setmore could be more useful with finer control over availability and a smoother way to manage shared schedules. Recurring requests include:
  • More flexible scheduling: Set different availability by service, choose specific time slots, and manage recurring appointments more easily.
  • Clearer team calendars: View multiple staff schedules together, including a combined calendar across days or weeks.
  • More booking-page customization: Add custom questions, forms, and booking-page options that better fit each service or business.
  • Expanded booking and payment options: Add capabilities such as waitlists, discount codes, and more flexible deposit or payment handling.

Setmore Reviews (270)

Reviews

Setmore Reviews (270)

4.5
270 reviews
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Jake W.
JW
Jake W.
Owner
Small-Business (50 or fewer emp.)
"Highly recommend Setmore"
4.5/5
What do you like best about Setmore?

The scheduling and booking calendar. And how it integrates to many other softwares easily. Controlling my availability on one calendar that syncs is wonderful. Review collected by and hosted on G2.com.

What do you dislike about Setmore?

The booking calendar isn't customizable as much as I'd like for my different services having to go to one calendar for all and then pick which option is annoying. Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore

Hi Jake W,

Thank you for taking the time to review Setmore! Thrilled to hear that you like the scheduling and booking calendar, the ability to integrate with other software, and the ability to manage your availability. It's great it helps your work remotely and you can block off time for yourself.

We appreciate all feedback as it helps us improve our service. We'll make sure to pass your comments on to the team.

Julia, Community Team

Nikki R.
NR
Nikki R.
Business owner
Small-Business (50 or fewer emp.)
"Tidy and easy to use once set up"
4/5
What do you like best about Setmore?

It's easy to access, edit and update from any device. Great to have the direct link with clients, and gather new client info quickly. Review collected by and hosted on G2.com.

What do you dislike about Setmore?

Some clients have found out a little difficult to reschedule their appointments Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore

Hi Nikki,

Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is easy to access, edit and update from any device. It's great that you like the ability to gather new client information easily, you can manage your clients' communications and you appreciate the ability to sync client information easily.

We appreciate all feedback as it helps us improve the service we offer. In regards to rescheduling appointments, you have the ability to allow your customers to reschedule their appointments with their email notifications. Here's an article that will help: https://support.setmore.com/en/articles/490875-book-reschedule-or-cancel-an-appointment#:~:text=In%20the%20Setmore%20web%20app,you%20to%20confirm%20the%20rescheduling.

Julia, Community team

Kish P.
KP
Kish P.
business owner
Small-Business (50 or fewer emp.)
"Awesome app love it!"
5/5
What do you like best about Setmore?

I like that the app is able to notify my clients of when we are scheduled to come out. I also like that I am able to see my staff calendars and I get notifications when they make changes to their schedule Review collected by and hosted on G2.com.

What do you dislike about Setmore?

I don't like that I am not able to upload pictures to our booking page. I think that this would be a great feature to have on the app since it allows clients to see our work before booking an appointment Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore

Hi Kish P,

Thank you for taking the time to leave us a review! Thrilled to hear that you think Setmore is an awesome app and you love it. It's great that you like the ability to remind your clients of their appointments, the ability to view your staff calendars, and receive notifications when they make changes.

We appreciate all feedback as it helps us improve the service we offer. You can stream your Instagram imagery onto your Setmore Booking Page. You can find this here: https://www.setmore.com/integrations/instagram

If you have any questions, do not hesitate to reach out to help@setmore.com or via the 24/7 live chat in your app.

Happy Scheduling!

Julia, Community Team

Alexandr P.
AP
Alexandr P.
Certified Life Coach
Small-Business (50 or fewer emp.)
"Too many glitches"
1/5
What do you like best about Setmore?

I like the format of the scheduling system. Review collected by and hosted on G2.com.

What do you dislike about Setmore?

I do not like getting booted off the system on my computer whenever I try to set an appointment with a patient. I am thinking about leaving setmore. Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore

Hi there Alexandr,

Thank you for taking the time to review Setmore! We're sorry to hear you think Setmore has too many glitches. That's not what we want for your customer experience. We'd love for you to email us at moremagic@setmore.com and we'll be able to look at your account to make sure it runs more smoothly for your business.

Julia, Community Team

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
Originally submitted 9/21/2021
"Excellent software overall - really enjoy using it"
5/5
What do you like best about Setmore?

We love the ability to see all the staff's appts either by the day or by the week. it runssmoothly and responds quickly, and the customer and staff notification options are excellent. We especially like the ability for the customer to cancel, reschedule or book new appts directly from the confirmation email that the customer recevies. Review collected by and hosted on G2.com.

What do you dislike about Setmore?

That Teleport does not support virtual backgrounds. We are using zoom instead because of this. We also don't like that when we change or add to an appt in any way, the only notification option available to send to the customer is one that says their appt has been rescheduled, even though it has not. This causes a lot of confusion for the customer. Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore

Hi there,

Firstly, thank you very much for leaving us a review. We're delighted to hear that you are enjoying the customer and staff notification options; the ability for customers to reschedule/cancel their appointments and the ability to view your teams' schedules in one centralized location.

We appreciate your feedback regarding Teleport.Video as it helps us improve our customer's experience. We can pass your feedback on to our developers for consideration.

Thank you for choosing Setmore and happy scheduling!

Julia, Community Team

Nick S.
NS
Nick S.
O
Small-Business (50 or fewer emp.)
"I like it but it still feels a little clunky, b/c not every works smoothly…. Yet"
4/5
What do you like best about Setmore?

I love how easy it is to have clients book rather than doing it myself. I have gained a ton of time back and because of the text reminders I have might have 1 no show every 4-6 months. Review collected by and hosted on G2.com.

What do you dislike about Setmore?

I wish when adding staff that I could still send people to the original webpage and then you could chose your staff. I hate that I had to change my link and not use the one I have for years. I know you can book on the regular one but it fills both schedules and clients can't pick who they want to work with. Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore

Hi Nick S,

Thank you for taking the time to leave us a review! Thrilled to hear that you've gained some time back with text reminders and your clients find it easy to book your services.

Your feedback is much appreciated as it helps us improve our services. We've passed your comments onto our developers to look at.

Team Setmore is here 24/7 if you require any assistance.

Julia, Community Team

Marcia M.
MM
Marcia M.
Operations Manager
Small-Business (50 or fewer emp.)
"Very pleased."
5/5
What do you like best about Setmore?

Easy to use and user friendly. Not sure what else. Review collected by and hosted on G2.com.

What do you dislike about Setmore?

I honestly can't say there is anything I do. Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore

Hi Marcia,

Thank you for taking the time to review Setmore! We're thrilled to hear that you're very pleased with Setmore, you think it's easy to use and user-friendly. It's simply wonderful that there's nothing you dislike - we appreciate your support.

If you require any further assistance, do not hesitate to reach out to help@setmore.com.

Julia, Community Team

Eleanor C.
EC
Eleanor C.
Director
Small-Business (50 or fewer emp.)
"Great app with many available functions even with the free version"
4/5
What do you like best about Setmore?

Ability to search for customers easily. Mobility. Review collected by and hosted on G2.com.

What do you dislike about Setmore?

Not able to make recurring bookings on free version Review collected by and hosted on G2.com.

MA
Magno A.
A
Small-Business (50 or fewer emp.)
"SetMore Honest Review"
3/5
What do you like best about Setmore?

I love that it's free to use software. I also love that I have an easy to use access link that brings me directly to a dedicated page for entering new items on my schedule. Review collected by and hosted on G2.com.

What do you dislike about Setmore?

I think the software does what it does very well. I do not have any dislikes about it. Cosmetically, I think it could use better color profiles that will help users find their way around while providing better user experience from the updated feel of the software. Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore

Hi Magno A,

Thank you for taking the time to review Setmore! Thrilled to hear that you love the fact that Setmore offers a Free plan and you think it's the 'best free to use scheduling software - we really appreciate it. It's great that you've ditched the paper schedule and it's helping you keep uncluttered. We'll pass on your improvement suggestions for consideration.

Happy Scheduling!

Julia, Community Team

RB
robert b.
Director, Writing Center
Small-Business (50 or fewer emp.)
Originally submitted 11/2/2021
"Setmore User Review"
3.5/5
What do you like best about Setmore?

Easy for students to make appointments. Like the video chat integration. Review collected by and hosted on G2.com.

What do you dislike about Setmore?

Not easy to move appointments. Wish we could easily resend appointment reminders or set up more than one reminder. Wish we could tell if the client has seen the reminder. Make it easier to add video conferencing...ie when a student can't make it in person, just hit the button for video. Review collected by and hosted on G2.com.

Response from Julia Douglas of Setmore

Hi there,

Thank you for taking the time to leave us a review! Thrilled to hear that Setmore has the ability to keep your day feel organized and you find it easy for your students to make appointments. We appreciate your feedback as it helps us improve our customers' experience. We'll pass your suggestions onto our developers for consideration,

Julia, Community Team