Setapp Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find ease of use in installing Setapp, allowing quick access to various essential tools for Mac. (1 mentions)

Users love the wide range of tools from Setapp, finding installation easy for enhancing their Macs. (1 mentions)

Users express frustration with poor customer support, feeling undervalued and having unresolved issues with the application. (1 mentions)

Top Pros or Advantages of Setapp

1. Ease of Use

Users find ease of use in installing Setapp, allowing quick access to various essential tools for Mac.

See 1 mentions

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BF

Ben F.

1.0/5

"Disappointing Experience with Setapp's Support"

What do you like about Setapp?

I was going to use Setapp for the wide range of tools, including cleaning up my Mac and the virus protection features. Installing was easy.

2. Features

Users love the wide range of tools from Setapp, finding installation easy for enhancing their Macs.

See 1 mentions

See Related User Reviews

BF

Ben F.

1.0/5

"Disappointing Experience with Setapp's Support"

What do you like about Setapp?

I was going to use Setapp for the wide range of tools, including cleaning up my Mac and the virus protection features. Installing was easy.

Top Cons or Disadvantages of Setapp

1. Poor Customer Support

Users express frustration with poor customer support, feeling undervalued and having unresolved issues with the application.

See 1 mentions

See Related User Reviews

BF

Ben F.

1.0/5

"Disappointing Experience with Setapp's Support"

What do you dislike about Setapp?

Setapp is not solving any problems for me. I was not able to get the application to work. Customer Support - I received an error message that my lapto

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EG

Verified User in Government Administration

Mid-Market (51-1000 emp.)

6/1/2023

"Productivity in one place"

5/5

What do you like best about Setapp?

Its ease of use and affordability. It just works. Review collected by and hosted on G2.com.

What do you dislike about Setapp?

The absence of personalised content. It should make suggestions based on past downloads. Review collected by and hosted on G2.com.

Recommendations to others considering Setapp:

Setapp has a collection of very useful productivity tools. Review collected by and hosted on G2.com.

What problems is Setapp solving and how is that benefiting you?

Setapp provides a unique set of tools for the Mac that makes it a true asset for work. From notes to meeting management, it is an excellent fount that the intrepid professional must visit. Review collected by and hosted on G2.com.

Response from Maksym Khodakivskyi of Setapp

edit

Hello there,

Thank you for sharing your thoughts about Setapp! We're glad to know that you appreciate its ease of use, affordability, and the productivity tools it offers.

We appreciate your suggestion about personalized content based on past downloads — it's a fantastic idea to enhance the user experience, and we will surely consider it for our future updates.

We're pleased that our services have been valuable in managing your work activities.

MS

Mike S.

Freelancer

Small-Business (50 or fewer emp.)

8/11/2022

"Using it far more than I expected and so grateful for it!!"

5/5

What do you like best about Setapp?

That moment you need something you really don't have budget for is always such a brick wall to the workflow. That moment is now turned into an on ramp of joy so the benefit isn't just practical it's also about well being. When you're trying to get things done the answer should always be yes, with SetApp those roadblocks almost never show up. Review collected by and hosted on G2.com.

What do you dislike about Setapp?

The cost does add up over time so there's that. It's a privilege to talk of the subscription fee as a thing which takes away financial barriers. What it really does is smooth that barrier out and make it affordable but it may still be out of reach for some. Review collected by and hosted on G2.com.

Recommendations to others considering Setapp:

You won't be disappointed once you see how much is included. It really is astonishing. Review collected by and hosted on G2.com.

What problems is Setapp solving and how is that benefiting you?

As an independent freelance business my cash flow isn't always ready for those moments where I suddenly have a specific situation with a client that is infrequent but urgent in the moment. Often these are moments where you'd think "I bet there's an app for that" and wind up on the app store trying to make do with a free / freemium - you know, where you later discover the one thing you really wanted is behind the paywall, etc... But now that I have SetApp this is almost NEVER an issue because invariably I find far more often than not checking there first provides exactly what I needed. It's true there may only be one or two options for that thing, but they're always up to the task. The "free" apps in SetApp are not junk apps, they are premium apps I wouldn't want to buy if I only needed them once or twice but thanks to SetApp I can. Review collected by and hosted on G2.com.

Response from Maksym Khodakivskyi of Setapp

edit

Thank you for your insightful review! We're delighted that Setapp has been an empowering tool, turning workflow obstacles into opportunities.

We understand your concerns about the cost and strive to provide continuous value, justifying the investment. We're glad Setapp has been your dependable solution for those unexpected needs, providing you with premium apps at your fingertips. Your support and feedback are greatly appreciated!

DS

Douglas S.

President

Small-Business (50 or fewer emp.)

4/6/2022

"Incredible value"

5/5

Describe the project or task Setapp helped with:

Where to start? There are a number of Setapp apps that I cannot imagine working without, among them PASTE, Bartender, Coherence X, and Clean My Mac. Plus there are a number of apps that I rely on for special projects. Just yesterday, I found Nitro PDF Pro, which will save me something like five hours for one need alone. SetApp is worth every penny. Review collected by and hosted on G2.com.

What do you like best about Setapp?

The breadth of options and the ease of installation/uninstallation. Review collected by and hosted on G2.com.

What do you dislike about Setapp?

Not all apps are created equally. Some of them lack sufficient training resources. Review collected by and hosted on G2.com.

Recommendations to others considering Setapp:

Try it! Review collected by and hosted on G2.com.

What problems is Setapp solving and how is that benefiting you?

I use all of them to work more efficiently. Setapp saves me hours and hours and hours. Review collected by and hosted on G2.com.

Response from Maksym Khodakivskyi of Setapp

edit

Thank you for your glowing review! We're thrilled Setapp's wide range of apps has been instrumental in your work, saving you hours.

We appreciate your feedback on the need for more training resources for some apps. We'll take this into consideration for our future updates.

We're glad Setapp has proved to be a valuable tool for you and hope it continues to enhance your efficiency. Your support means the world to us!

MC

Matt C.

Digital Content Manager

Small-Business (50 or fewer emp.)

5/2/2022

"Incredible deal. So many great apps for one price."

5/5

Describe the project or task Setapp helped with:

There are lots of fantastic Mac utilities and apps out there, and SetApp allows me to have a huge collection of them for a very small price. Review collected by and hosted on G2.com.

What do you like best about Setapp?

Great collection of apps. Easy to find, install, and update them. Time-saving and very useful. And a great price! Review collected by and hosted on G2.com.

What do you dislike about Setapp?

I do wish the iOS apps were included in the main subscription, but I understand why it is charged separately. Review collected by and hosted on G2.com.

What problems is Setapp solving and how is that benefiting you?

There are utilities and apps within SetApp that I can't live without on a daily basis. I'm able to do things more quickly and more efficiently. Review collected by and hosted on G2.com.

Response from Maksym Khodakivskyi of Setapp

edit

We're overjoyed to read your review and learn about how Setapp's collection of apps have become a daily necessity for you. Your feedback on the easy installation and updating process is a testament to our mission.

We understand your point about the iOS apps and your wish for it to be included in the main subscription. We're continually working to enhance our offerings and your feedback is highly valuable.

Thank you for being a part of Setapp and we hope to continue serving you with the best!