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ServiceNow Workplace Service Delivery

By ServiceNow

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ServiceNow Workplace Service Delivery Reviews & Product Details

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ServiceNow Workplace Service Delivery Reviews (13)

Reviews

ServiceNow Workplace Service Delivery Reviews (13)

4.5
13 reviews

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Verified User in Financial Services
IF
Enterprise (> 1000 emp.)
"Simple and User-Friendly Experience"
What do you like best about ServiceNow Workplace Service Delivery?

Easy to use. System is intuitive and straightforward. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Workplace Service Delivery?

Some features are missing for example on reservation management we need the ability too manage daily neighbouring. Review collected by and hosted on G2.com.

VA
Technical Lead
Information Technology and Services
Enterprise (> 1000 emp.)
"Made it easy"
What do you like best about ServiceNow Workplace Service Delivery?

Easy way to raise issues or requests to get them resolved Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Workplace Service Delivery?

Nothing specific all good with user interface Review collected by and hosted on G2.com.

Sabrina G.
SG
College Business Administrator
Enterprise (> 1000 emp.)
"Triaging technical support at its finest!"
What do you like best about ServiceNow Workplace Service Delivery?

I love how the program allows for us to review the performance in our response time to increase that are received. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Workplace Service Delivery?

Unfortunately, we have a list featured version and I would prefer if we had a system that triaged out to the appropriate department rather than earth manually triaging the tickets received. Review collected by and hosted on G2.com.

Mohd S.
MS
DevOps Engineer
Enterprise (> 1000 emp.)
"Service Operations Workspace for Agents"
What do you like best about ServiceNow Workplace Service Delivery?

We are using SOW(Service Operations Workspace) for IT service management for support agents on ServiceNow. It is inherited from an existing Helpmate agent portal. The new workplace intends to provide an upgraded look and feel, apart from new and better features.

New Features include:

Quick visibility to assigned work, announcements and tasks.

Organise and plan day to day services and support efficiently

View ongoing and predicated operations issues grouped by type and ranked by severity.

Minimize service disruption, maximize uptime with problem identification, collaboration and resolution. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Workplace Service Delivery?

Noting has come up as a problem in using SOW. Review collected by and hosted on G2.com.

Abhinav A.
AA
Mid-Market (51-1000 emp.)
"Effortless Management"
What do you like best about ServiceNow Workplace Service Delivery?

Smooth and hassle-free it is to use ServiceNow Workplace Service Delivery. Its my platform, for submitting workplace requests. Im excited to see what updates and additional services they bring. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Workplace Service Delivery?

If it integrated better with software. More flexibility to adapt to needs and compatibility with tools would definitely enhance the experience. Review collected by and hosted on G2.com.

Madala Chaitanya K.
MK
ServiceNow System Admin
Consulting
Mid-Market (51-1000 emp.)
"User Friendly Workplace Service Delivery tool"
What do you like best about ServiceNow Workplace Service Delivery?

ServiceNow Workplace Service Delivery helps employees in one place to manage tasks like reporting maintenance issues, reserving rooms, and ordering supplies. It has different types of workplaces. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Workplace Service Delivery?

As of now, there is no dislike, all was good in ServiceNow Workplace Service Delivery Review collected by and hosted on G2.com.

Karthikraja S.
KS
Architect
Enterprise (> 1000 emp.)
"Easy, convenient & User Friendly"
What do you like best about ServiceNow Workplace Service Delivery?

Its easy & user friendly. Workplace related service requets & blocking a meeting room/floor requests are submitted using ServiceNow WSD tool. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Workplace Service Delivery?

Nothing yet. We just submit work place related requets & meeting room bookings via ServiceNow WSD tool. Review collected by and hosted on G2.com.

Sridhar K.
SK
Consultant
Mid-Market (51-1000 emp.)
"An user of ServiceNow tool"
What do you like best about ServiceNow Workplace Service Delivery?

ServiceNowWorkplace Service Delivery ensures the workplace is safe and consistently delivers smooth experience with lot of solutions, viz Mobile enabled, Auromations, different channels. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Workplace Service Delivery?

I dont think there is something one can dislike in ServiceNow Workplace. May be we could expect new updates, new features and more value added services everytime. Review collected by and hosted on G2.com.

Surbhi P.
SP
Application Development Senior Analyst
Enterprise (> 1000 emp.)
"Awesome workspace experience"
What do you like best about ServiceNow Workplace Service Delivery?

I work in a hybrid model. Servicenow workspace helps me to book rooms before I go to office for my meetings. The process is smooth and also the UI is great. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Workplace Service Delivery?

Nothing so far!

We mostly use it to book meeting rooms or see if any room is available. So, I haven't disliked anything so far. Review collected by and hosted on G2.com.

Rajwant P.
RP
Software Engineer
Enterprise (> 1000 emp.)
"Review and explore of service now workplace service delivery"
What do you like best about ServiceNow Workplace Service Delivery?

It is very user friendly. Very easy to use,also it's helpful for ITSM process.we can organise day to day activities and support efficiently. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Workplace Service Delivery?

Currently I am not seeing any problem on it.sometime as a user I feel slowness. Review collected by and hosted on G2.com.

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