RP

Ranjith Kumar P.

Software Engineer

Information Technology and Services

Mid-Market (51-1000 emp.)

5/6/2025

"Unified Platform for End-to-End Operations"

4/5

What do you like best about ServiceNow Telecommunications Service Management?

TSM connects with most network operations and field service agents on a single platform to resolve customer issues. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Telecommunications Service Management?

User experience needs more improvement for mobile/IPad experiences Review collected by and hosted on G2.com.

PS

PRANAV S.

Head - PMO - Managed Detection and Response Group

Mid-Market (51-1000 emp.)

8/14/2022

"Excellent tool for business management"

4.5/5

What do you like best about ServiceNow Telecommunications Service Management?

In professional business environments, servicenow is one of the best tools and helps in proper consolidation of telecommunications data Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Telecommunications Service Management?

Nothing to highlight really. Does a great job. Review collected by and hosted on G2.com.

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