--- title: ServiceNow Store Reviews meta_title: 'ServiceNow Store Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 19 reviews by the users' company size, role or industry to find out how ServiceNow Store works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 19 scale: '5' date_modified: '2026-05-10' parent_category: name: Development url: https://www.g2.com/categories/development --- # ServiceNow Store Reviews **Vendor:** ServiceNow **Category:** [API Marketplaces](https://www.g2.com/categories/api-marketplace) **Average Rating:** 4.5/5.0 **Total Reviews:** 19 ## About ServiceNow Store With hundreds of certified, ready-to-deploy applications and integrations, the ServiceNow Store provides IT, app development, and service domains across the enterprise with a buy vs build option to get to value faster. ## ServiceNow Store Reviews ### 1. Streamlined Installation, Boosts Productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Sagar P. | Senior ServiceNow Developer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2026 **What do you like best about ServiceNow Store?** I like how the ServiceNow Store acts as a single umbrella where I can access plugins, applications, and new functionalities. It's easy to download update sets and install them on instances, and the applications can be modified as needed. This is especially helpful for multiple developers using pre-built applications, as it reduces development time. I found the setup with ServiceNow Store easier compared to Jira. **What do you dislike about ServiceNow Store?** I don't like the read-only applications because we cannot modify them if there's a business need to do so. Also, the price for applications could be lower. **What problems is ServiceNow Store solving and how is that benefiting you?** I use ServiceNow Store to install plugins and new applications, enabling useful integrations and reducing development time. It's a single platform for implementing plugins, applications, and new functionality, streamlining developer workflows. ### 2. ServiceNow Store review BK **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about ServiceNow Store?** I like the existing ui solutions that save me on development time when working on ServiceNow. This allows me to more efficiently use these items for my custom integrations. Over the years I appreciate the performance improvements that have been made to the upload process of the store. **What do you dislike about ServiceNow Store?** The support for installing the plugin from the ServiceNow store to your instance which I intially had issues with. **What problems is ServiceNow Store solving and how is that benefiting you?** The performance time when importing a plugin using the old method. ### 3. Servicenow Review **Rating:** 5.0/5.0 stars **Reviewed by:** Rohit V. | Technical Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2022 **What do you like best about ServiceNow Store?** The best part of the ServiceNow store is they are having the best applications available in the market among their competitors and the store is updating daily with the new applications as well as with the updates to the existing applications. **What do you dislike about ServiceNow Store?** Some of the applications still need some updates that can make them better. I have used an application for a robust transform map which can be used only for CMDB tables, which could have been better if we can use it for all the tables. **What problems is ServiceNow Store solving and how is that benefiting you?** Some of the functionalities can easily be solved using the application in store. I have tried a store app for robust transform map and it worked well and it eased my work. ### 4. ServiceNow Store: A fastest way **Rating:** 4.5/5.0 stars **Reviewed by:** NAMRATA M. | Infra Developer, Enterprise (> 1000 emp.) **Reviewed Date:** March 07, 2022 **What do you like best about ServiceNow Store?** A secure Workplace where you could find the most apps that too the updated versions. They release the app according to the business needs, which captivates me. It's one of the fastest ways to integrate with 3rd party apps. One of the best Interfaces, user-friendly. App store is the best and low-code app to perform. It scales up Quickly, maximum productivity. It also provides a virtual agent which helps in solving the difficulty faced by end-user very quickly **What do you dislike about ServiceNow Store?** There's nothing to be disliked about store. But integrating with some apps , the whole ServiceNow product suites has to be purchased fully which inncludes lots of filters, which is time consuming. **Recommendations to others considering ServiceNow Store:** All in one platform with the fastest way to integrate with3rd party and deploy end-user products **What problems is ServiceNow Store solving and how is that benefiting you?** The App store is what we use in our day-to-day lives to meet the business requirements, with flows and workflows, a lot of lengthy process of approvals and task fulfillment is done with low code and is lot efficient and user friendly. ### 5. Servicenow Store Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 06, 2022 **What do you like best about ServiceNow Store?** ServiceNow stores is the one stop place for the Apps that takes the servicenow ticketing experience to next level. It has more no of free apps to enhance our experiences. **What do you dislike about ServiceNow Store?** Not much,please encourage the developers to make more innovative solutions and application in the enterprise level for enhancing services. **What problems is ServiceNow Store solving and how is that benefiting you?** We have installed couple of apps into our IT enterprise implementation for better process and efficient usage. That turns out to be really helpful. I also personally worked on developing a application that resolves the real problem and we have published into the servicenow store ### 6. Servicenow Store - A user friendly store Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2022 **What do you like best about ServiceNow Store?** 1. Simple and Elegant UI. 2. User-friendly Application. 3. Provides multiple solutions in a single place. 4. Pool of applications. 5. Optimal filters for advanced search. **What do you dislike about ServiceNow Store?** NO dislikes for ServiceNow store so far. It needs some amount of patience for the work of research to get the most suitable and optimal applications that you are looking for. **What problems is ServiceNow Store solving and how is that benefiting you?** It allows finding the solution for almost any solution using ServiceNow. There are a lot of paid/ free applications that any organization can make use of profitably. ### 7. One Stop Shop for all best apps of ServiceNow **Rating:** 4.5/5.0 stars **Reviewed by:** Navya J. | Programmer Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** March 09, 2022 **What do you like best about ServiceNow Store?** It has plethora of applications which provide solutions for almost every problem with the baseline being develop with minimun code. All the applications are well listed in categories and sub categories. **What do you dislike about ServiceNow Store?** Any new/upcoming applications are not listed on the top or a different section. It leads to users not being able to locate/discover new apps for the problems. **What problems is ServiceNow Store solving and how is that benefiting you?** I have personally found out many useful applications for my use with the best one being ' Configurable Workspace for Order Management' It provides best order fulfilment experience ### 8. A fast and Excellent way to add features in servicenow **Rating:** 5.0/5.0 stars **Reviewed by:** Ankesh T. | infra Developer, Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2022 **What do you like best about ServiceNow Store?** Best to download pulgin based on categories and keywords you can search.many option to save the tickets and adjust the priorities and urgency. Every software is there you can find based upon your use. **What do you dislike about ServiceNow Store?** update have some bugs need to be fixed fastly. **Recommendations to others considering ServiceNow Store:** Best ticketing tool for Customer use **What problems is ServiceNow Store solving and how is that benefiting you?** The Service Now store allows us to doenload every software and equipment to run servicenow very fast and efficient so that your incident gets resolved as per priorites. ### 9. Excellent repository for downloading for adding extra features for use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** March 07, 2022 **What do you like best about ServiceNow Store?** It provides solutions to add on extra functionality by downloading apps such as field service management, risk, and compliance, ITOM. Service request management is what I am fond of. **What do you dislike about ServiceNow Store?** Should enable more integrations is what I prefer. Apart from that, the repository has maximum apps which empower service. Also, events should be more for learning because what I believe is through more events and learning; we can adopt best practices while providing services. **Recommendations to others considering ServiceNow Store:** We are enabling more features by downloading apps. **What problems is ServiceNow Store solving and how is that benefiting you?** ITSM, Product catalog, Request Management, Service catalog. I am involved in adding more features and developing more catalog items, and configuring its view in the service portal. ### 10. Excellent Services **Rating:** 5.0/5.0 stars **Reviewed by:** Abid J. | Software Technical Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2022 **What do you like best about ServiceNow Store?** Their Employee Workflows are highly managed and easy to use. It make our life much easier. **What do you dislike about ServiceNow Store?** Nothing, I got all the things i needed, so there is nothing to dislike **What problems is ServiceNow Store solving and how is that benefiting you?** I am solving emplyee management problems, so its amazing ### 11. User Friendly Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Gagandeep Singh S. | Business Consultant-IT, Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2022 **What do you like best about ServiceNow Store?** Ease of Use.It is easy to use even when you are using it for the first time. **What do you dislike about ServiceNow Store?** Color scheme,it is not at all attractive for an excellent UI experience. **What problems is ServiceNow Store solving and how is that benefiting you?** Incident Management ### 12. My Servicnow store review about servicenow store **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** March 09, 2022 **What do you like best about ServiceNow Store?** the best thing I liked about the ServiceNow store is the UI it is now nice, clean easy to navigate and the pricing is mention better etc.it enhances the instance **What do you dislike about ServiceNow Store?** there is nothing i disliked about the ServiceNow store, all is good **Recommendations to others considering ServiceNow Store:** yes definitely i would recommend this product to use **What problems is ServiceNow Store solving and how is that benefiting you?** custom third-party apps/plugins are available to download which is a good thing and it is different from other stores well sofisticated. ### 13. Servicenow review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** March 23, 2022 **What do you like best about ServiceNow Store?** I have used servicenow tool when I was working with Vodafone. It is friendly and easy to use. **What do you dislike about ServiceNow Store?** I didnt find anything yet. So no comments for now. **What problems is ServiceNow Store solving and how is that benefiting you?** Easy to use and to create ticket ### 14. Servicenow store review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2022 **What do you like best about ServiceNow Store?** You can find all Applications for the business need under one umbrella **What do you dislike about ServiceNow Store?** there is no dislike about the ServiceNow store, **What problems is ServiceNow Store solving and how is that benefiting you?** the required plugin can be downloaded for the store, to solve a business problem ### 15. The ServiceNow Store is a great place for finding additional plugins and apps! **Rating:** 5.0/5.0 stars **Reviewed by:** Laurence T. | Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2021 **What do you like best about ServiceNow Store?** The ServiceNow store is very easy to navigate, and has tons of apps that you can add to your ServiceNow instance to enhance your system's capabilities further. **What do you dislike about ServiceNow Store?** I haven't found anything that I dislike about the ServiceNow store. **What problems is ServiceNow Store solving and how is that benefiting you?** I use the ServiceNow store to look for new apps/plugins developed by third party companies. ### 16. All the apps you need to keep using ServiceNow efficiently **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** December 03, 2021 **What do you like best about ServiceNow Store?** Lots of apps are available to use on ServiceNow products. ServiceNow Store filters are very easy to use. **What do you dislike about ServiceNow Store?** Not all integration products are of good quality. Reviews can be circumstantial. **What problems is ServiceNow Store solving and how is that benefiting you?** Ticketing issues for the services provided. Knowledgebase management. ### 17. Service Now Store Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 05, 2021 **What do you like best about ServiceNow Store?** Service Now store is divided based on the needs of the customer. I like how it can be divided into a variety of categories and have it organized; equipment, software, licenses, etc. **What do you dislike about ServiceNow Store?** I am very pleased with the store itself. **Recommendations to others considering ServiceNow Store:** It's a great tool to organize your business and outreach. **What problems is ServiceNow Store solving and how is that benefiting you?** The Service Now store allows us to get tickets in and work on them without having to engage on a call if we don't need to. It streamlines the process for the business as well as for the associate in need of something. ### 18. ServiceNow access and user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** December 09, 2021 **What do you like best about ServiceNow Store?** Its very user Friendly and easy to access tool. **What do you dislike about ServiceNow Store?** Dislike about the continuous upgrades and search facility **What problems is ServiceNow Store solving and how is that benefiting you?** Association of assets ### 19. Best Ticketing tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 30, 2018 **What do you like best about ServiceNow Store?** Application is user friendly. have many option to save the tickets and adjust the priorities and urgency of the incidents. can maintain own service catalog. **What do you dislike about ServiceNow Store?** newer update have some bugs need to be fixed **What problems is ServiceNow Store solving and how is that benefiting you?** Raising and close the business related tickets ## ServiceNow Store Discussions - [How do I get to a ServiceNow store?](https://www.g2.com/discussions/how-do-i-get-to-a-servicenow-store) - [What are the features of ServiceNow?](https://www.g2.com/discussions/what-are-the-features-of-servicenow) - [How many apps does ServiceNow store have?](https://www.g2.com/discussions/how-many-apps-does-servicenow-store-have) - [View ServiceNow Store pricing details and edition comparison](https://www.g2.com/products/servicenow-store/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-05+17%3A25%3A22+-0500&secure%5Bsession_id%5D=b7f56845-63fe-4c09-912a-2a113c812056&secure%5Btoken%5D=2638b9f43a429bb074ad3f82a9abf50f353299f5f0d8bb7acccad1f8480ff987&format=llm_user) ## Top ServiceNow Store Alternatives - [Zapier](https://www.g2.com/products/zapier/reviews) - 4.5/5.0 (2,057 reviews) - [Celigo](https://www.g2.com/products/celigo/reviews) - 4.6/5.0 (1,018 reviews) - [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) - 4.5/5.0 (646 reviews)