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ServiceNow Cloud Management Reviews & Product Details

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User Insights

Average based on 22 real user reviews.

ServiceNow Cloud Management Reviews (22)

Reviews

ServiceNow Cloud Management Reviews (22)

4.5
22 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and powerful features of ServiceNow Cloud Management, highlighting its ability to streamline IT operations and automate workflows effectively. Many appreciate the platform's scalability and integration capabilities, which enhance overall productivity. However, some users note that the setup process can be complex, which may pose challenges for new users.

Pros & Cons

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YM
Yogeshwaran M.
A
Enterprise (> 1000 emp.)
"ServiceNow review"
4.5/5
What do you like best about ServiceNow Cloud Management?

Service now community version is available for free, and it's beneficial for storing data and creating your instance and tables are straightforward and user friendly. In Service Now, there is an N number of attributes for usage. And the best part of it was connecting ServiceNow with third-party apps was very easy. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Cloud Management?

I don't have any disliking things about ServiceNow, for my usability satisfies all of my necessities. And the instance waking up time is also awake for a very long time, and POST and GET of any data is straightforward. Review collected by and hosted on G2.com.

SN
Sudheer N.
Assistant systems engineer
Small-Business (50 or fewer emp.)
"Best Platform with multiple usages"
5/5
What do you like best about ServiceNow Cloud Management?

ServiceNow Cloud offers a vast area to develop and store data by providing a different portal for developers and guiding users to the portal. We can use an instance Username and Password for HTTP Authentication, which provides an additional layer of security. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Cloud Management?

There is no proper documentation in the platform for a developer using this as an IDE, and also, instances will go offline for some maintenance reasons, which is not cool. Review collected by and hosted on G2.com.

Tanya R.
TR
Tanya R.
Associate Researcher
Enterprise (> 1000 emp.)
"Servicenow Cloud Management is best for managing cloud infrastructure & is a very consistent product"
5/5
What do you like best about ServiceNow Cloud Management?

Servicenow Cloud Management is a great product by Servicenow. It helps users manage different clouds at a time. It aids in cost management. Those with good experience in Servicenow can check the lifecycle of the application. Users can move clouds from one platform to another as it is easily accessible remotely. Using this feature, organizations can move to the cloud easily. Users can easily analyze and manage the cloud. Cloud monitoring is also available. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Cloud Management?

No dislikes for this product. Provides awesome features as a cloud platform and organizations should switch to Servicenow Cloud Management. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"ServiceNow review"
4.5/5
What do you like best about ServiceNow Cloud Management?

The best cloud-based platform allows quality automation with many options and can be used with different instances based on requirements. Best Incident management tool to manage in an organization. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Cloud Management?

This offering has nothing to dislike, and I can see that everything is acceptable regardless of functionalities, user interface design, and user experience. A few improvements can be made to the navigation pane to make it easy for users. Review collected by and hosted on G2.com.

Braulio A.
BA
Braulio A.
Turns Dispatcher
Mid-Market (51-1000 emp.)
"Review of SN Cloud Management"
5/5
What do you like best about ServiceNow Cloud Management?

When I was in the accounting department, it really helped a lot when organizing the assets and costs that we managed. As well is so easy to use for the amount of information that we manage. The interface and the way that is structured is very appeal. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Cloud Management?

To be honest I do not see where I can critique this program at all, it is very well optimized, fast, and appealing to work with. If there is a new job in accounting that I could have in the future, I would love to work with service now again. Review collected by and hosted on G2.com.

Verified User in Information Services
II
Verified User in Information Services
Enterprise (> 1000 emp.)
"One stop solution"
4.5/5
What do you like best about ServiceNow Cloud Management?

Best part of tracking the service ticket by adding all requirements at the same time can ask for the update and upload whatever related files, it is more user-friendly than other tools Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Cloud Management?

Direct link to be very difficult to find and share, if you are not included you need to search manually although it's related to your department or client, some more flexibility needed Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Servicenow developer"
3/5
What do you like best about ServiceNow Cloud Management?

Quick and easy provisioning of cloud infrastructure

Accessible from anywhere Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Cloud Management?

I don't see any downsides for now apart from cost Review collected by and hosted on G2.com.

Anisha D.
AD
Anisha D.
Senior Integration Developer
Enterprise (> 1000 emp.)
"Easy UI and administration for a ticket management system"
5/5
What do you like best about ServiceNow Cloud Management?

Servicenow has so many useful features and also has one of the best sprint dashboards for agile methodologies. The UI is user-friendly, easy dashboard creations and report generation. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Cloud Management?

Recommend to update some of the API documentation with detailed information. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"ITOM - is it worth the price?"
4.5/5
What do you like best about ServiceNow Cloud Management?

management of cloud infrastructure journey from code to deployment scheduling options for daily operations is great for assets Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Cloud Management?

ITOM ramp up time is very high the learning curve is very steep resources are scare to get started Review collected by and hosted on G2.com.

Pradeep  F.
PF
Pradeep F.
L2 System Engineer
Enterprise (> 1000 emp.)
"Snow is the Best..."
5/5
What do you like best about ServiceNow Cloud Management?

Snow is being the best cloud Ticket management software out in the market so there many features that I like. Clean UI Easy Ticket dashboards and creations Easy to generate reports The best app for Ticket distribution and Ticket monitoring. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Cloud Management?

The only thing that I dislike is the when you open or create lots of dashboards it takes some time to load and seems to be a complex Ui in such an envionment. Review collected by and hosted on G2.com.

Pricing

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