I appreciate that Sequence makes an effort to provide support and follow up with customers. The team is responsive and tries to resolve issues quickly, which shows they care about their users. Review collected by and hosted on G2.com.

The main issue I faced was unclear communication regarding pricing and voucher processes, which caused confusion and delays. Improving clarity and streamlining these processes would make the experience much better. Review collected by and hosted on G2.com.

The UI is incredibly clean and intuitive. After years of using clunky AR software, Sequence actually feels modern and well-designed. Everything is where you'd expect it to be, the dashboard provides clear visibility, and I can navigate the entire platform efficiently. The interface is genuinely pleasant to use daily, which makes a significant difference when you're working in the system regularly. Review collected by and hosted on G2.com.

Nothing comes to mind. It's refreshing to use billing software that actually supports your workflow. Review collected by and hosted on G2.com.

Easy and user friendly and quick accurate and fast Review collected by and hosted on G2.com.

I really can’t point out anything I dislike. Sequence has been an excellent experience overall great teamwork, supportive leadership, and a positive culture. Review collected by and hosted on G2.com.

Since implementing Sequence Billing, our invoicing process has become significantly more streamlined and efficient. The tool has greatly reduced the amount of manual work previously required, allowing our team to save time and minimize errors.

The intuitive interface and automation features make it easy to manage recurring billing cycles and maintain clear oversight of customer invoicing. We are using it for a short period of time now, but we already see it will become a valuable part of our finance operations.

We highly recommend Sequence to any company looking to improve their billing workflow. Review collected by and hosted on G2.com.

At the moment missing connection with our accounting software. Review collected by and hosted on G2.com.

Sequence has been a game-changer for us; We realized incredible efficiency gains in our invoicing workflow in our first quarter with sequence. Separately, the API functionality and usability has been stellar and allowed us to automate our ARR and revenue model generation and calculation. Review collected by and hosted on G2.com.

They are incredible. I have no negative feedback. Review collected by and hosted on G2.com.

Sequence offers a very smooth and intuitive workflow ,everything feels well organized and efficient Review collected by and hosted on G2.com.

While the overall experience is good and certain advanced options could be made more accessible Review collected by and hosted on G2.com.

We have multiple seat-based products and often offer pricing ramps and trials, so being able to easily send custom quote with our branding, receive the customer's signature, and automatically send fully accurate invoices has made life much easier for my team and reduced our revenue leakage Review collected by and hosted on G2.com.

While we initially needed hand-on assistance to get up and running on Sequence, the team was always very responsive to our questions and very helpful. They've also listened to our feedback, so looking forward to seeing what they ship this year! Review collected by and hosted on G2.com.

This platform is amazing. Everything is laid out intuitively, the interface is clean and modern, and you can accomplish tasks without feeling like you're fighting the software. The attention to detail in the UX is impressive - small things like how data loads, how forms behave, how information is organized. It's the kind of software that doesn't get in your way, which is exactly what you want from a billing platform. Review collected by and hosted on G2.com.

Nothing significant. It works the way you'd expect it to work. Review collected by and hosted on G2.com.

Sequence has been a game-changer for us in scaling our revenue collection without adding headcount. The platform is extremely easy to use, it ingests complex usage data seamlessly and generates fully accurate invoices without manual work. The quoting module is another highlight: it’s intuitive, quick to implement, and allows our sales team to build professional, branded proposals in just minutes, which then flow directly into automated billing subscriptions. Between the depth of features, the ease of integration with our existing systems, and how frequently we rely on it day-to-day, Sequence has truly streamlined a critical part of our business. Review collected by and hosted on G2.com.

Honestly, there’s very little to critique. Our engineering team conducted extensive testing before we moved forward, so we had full confidence in the platform’s capabilities. Since implementation, the Sequence team has been outstanding in their support, even fast-tracking feature requests that have saved us additional time each week. From ease of use to customer responsiveness, Sequence has exceeded our expectations across the board. Review collected by and hosted on G2.com.

The Sequence team has built a great product that does what they say it will do. Our ability to schedule billing for a variety of complex agreements and then easily sync customer usage is a huge win. Having the quote built directly in the billing product has worked well for us. They were very hands on in the migration from our previous system. Review collected by and hosted on G2.com.

Since it is a pretty new product, there are some basic quality of life features that haven't been built yet that more mature products have. Thankfully their development pace seems quick and they are extremely responsive to feedback. We've had features released only a few weeks after requesting them. Review collected by and hosted on G2.com.