--- title: SEON Reviews meta\_title: 'SEON Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 390 reviews by the users' company size, role or industry to find out how SEON works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 390 scale: '5' date\_modified: '2026-08-11' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce ---

### SEON Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the **user-friendly interface** of SEON, facilitating easy setup and navigation for diverse teams. [(29 mentions)](https://www.g2.com/products/seon/reviews?filters%5Bsentiment_snippet%5D=1438416&qs=pros-and-cons#reviews)

Users value SEON for its **effective fraud detection solutions** and user-friendly interface that simplifies the process. [(25 mentions)](https://www.g2.com/products/seon/reviews?filters%5Bsentiment_snippet%5D=1437662&qs=pros-and-cons#reviews)

Users praise SEON's **exceptional customer support** , highlighting the team's responsiveness and effectiveness in resolving issues. [(23 mentions)](https://www.g2.com/products/seon/reviews?filters%5Bsentiment_snippet%5D=1437861&qs=pros-and-cons#reviews)

Users value the **intuitive interface** and **easy setup** of SEON, enhancing fraud management efficiency and insights. [(20 mentions)](https://www.g2.com/products/seon/reviews?filters%5Bsentiment_snippet%5D=1437250&qs=pros-and-cons#reviews)

Users appreciate the **intuitive interface** of SEON, finding it easy to navigate and access features seamlessly. [(20 mentions)](https://www.g2.com/products/seon/reviews?filters%5Bsentiment_snippet%5D=1438570&qs=pros-and-cons#reviews)

Users express concerns about **limited customization** options in SEON, hindering advanced teams' ability to tailor the platform. [(9 mentions)](https://www.g2.com/products/seon/reviews?filters%5Bsentiment_snippet%5D=1437369&qs=pros-and-cons#reviews)

Users experience **data inaccuracy** with fluctuating scores and unreliable social profile information, leading to concerns about trustworthiness. [(8 mentions)](https://www.g2.com/products/seon/reviews?filters%5Bsentiment_snippet%5D=1437733&qs=pros-and-cons#reviews)

Users note a **steep learning curve** and limited features that may hinder advanced customization and team collaboration. [(8 mentions)](https://www.g2.com/products/seon/reviews?filters%5Bsentiment_snippet%5D=2381491&qs=pros-and-cons#reviews)

Users find the **learning difficulty** of SEON notable, as mastering its features requires time and expertise. [(8 mentions)](https://www.g2.com/products/seon/reviews?filters%5Bsentiment_snippet%5D=1438034&qs=pros-and-cons#reviews)

Users find the **complexity** of SEON's advanced features and configurations challenging, especially for new users. [(7 mentions)](https://www.g2.com/products/seon/reviews?filters%5Bsentiment_snippet%5D=1438099&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of SEON

##### 1. Ease of Use

Users praise the **user-friendly interface** of SEON, facilitating easy setup and navigation for diverse teams.
[
See 29 mentions
](https://www.g2.com/products/seon/reviews?filters%5Bsentiment_snippet%5D=1438416&qs=pros-and-cons#reviews)

See Related User Reviews

AG

Anastas G.

Mid-Market (51-1000 emp.)

5.0/5

"Fast, Responsive and User-Friendly Back Office with Smooth Integration"

What do you like about SEON?

User-friendly back office interface, smooth integration and easy rules setup, fast and responsive, the scoring engine.

 ![Томислав .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Томислав .")
Т

Томислав .

Mid-Market (51-1000 emp.)

5.0/5

"The UI is intimidating at first, but when you get used to it it's amazing."

What do you like about SEON?

Could you rewrite: It's very helpful that checking individual transactions and customers can be very fast, and has all of the information nicely struc

##### 2. Fraud Prevention

Users value SEON for its **effective fraud detection solutions** and user-friendly interface that simplifies the process.
[
See 25 mentions
](https://www.g2.com/products/seon/reviews?filters%5Bsentiment_snippet%5D=1437662&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
I

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Review"

What do you like about SEON?

It offers good solutions for detecting fraud. It also has the technology to identify anonymous users and prevent them from getting past the system.

 ![Kunle A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kunle A.")
KA

Kunle A.

4.0/5

"Deep Insight, But Requires Precision Enhancement"

What do you like about SEON?

I use SEON. Fraud Fighters to view actions carried out by our users, like logging in, payments, and fraudulent transactions. I appreciate the depth of

##### 3. Customer Support

Users praise SEON's **exceptional customer support** , highlighting the team's responsiveness and effectiveness in resolving issues.
[
See 23 mentions
](https://www.g2.com/products/seon/reviews?filters%5Bsentiment_snippet%5D=1437861&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Martin D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Martin D.")
MD

Martin D.

Small-Business (50 or fewer emp.)

5.0/5

"So Useful, We Can’t Imagine Working Without It"

What do you like about SEON?

For how I use it in the markets where I operate, it is very useful. I don't remember how we did things before purchasing this service. Very frindly u

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Excellent tool to spot bonus abuser, account takeover, and fraud in general."

What do you like about SEON?

Internal rules can be tailored according to business needs. Monitor customers in real time help to detect fraud in a early stage. Portal is user fr

##### 4. Features

Users value the **intuitive interface** and **easy setup** of SEON, enhancing fraud management efficiency and insights.
[
See 20 mentions
](https://www.g2.com/products/seon/reviews?filters%5Bsentiment_snippet%5D=1437250&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Томислав .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Томислав .")
Т

Томислав .

Mid-Market (51-1000 emp.)

5.0/5

"The UI is intimidating at first, but when you get used to it it's amazing."

What do you like about SEON?

Could you rewrite: It's very helpful that checking individual transactions and customers can be very fast, and has all of the information nicely struc

 ![Kunle A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kunle A.")
KA

Kunle A.

4.0/5

"Deep Insight, But Requires Precision Enhancement"

What do you like about SEON?

I use SEON. Fraud Fighters to view actions carried out by our users, like logging in, payments, and fraudulent transactions. I appreciate the depth of

##### 5. User Interface

Users appreciate the **intuitive interface** of SEON, finding it easy to navigate and access features seamlessly.
[
See 20 mentions
](https://www.g2.com/products/seon/reviews?filters%5Bsentiment_snippet%5D=1438570&qs=pros-and-cons#reviews)

See Related User Reviews

AG

Anastas G.

Mid-Market (51-1000 emp.)

5.0/5

"Fast, Responsive and User-Friendly Back Office with Smooth Integration"

What do you like about SEON?

User-friendly back office interface, smooth integration and easy rules setup, fast and responsive, the scoring engine.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Outstanding APIs and Documentation That Make Antifraud Concepts Easy"

What do you like about SEON?

The quality of the APIs and the documentation stands out. The APIs are well documented and easy to understand, with clear naming and consistent conven

### 5 Cons or Disadvantages of SEON

##### 1. Limited Customization

Users express concerns about **limited customization** options in SEON, hindering advanced teams' ability to tailor the platform.
[
See 9 mentions
](https://www.g2.com/products/seon/reviews?filters%5Bsentiment_snippet%5D=1437369&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Nikita T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nikita T.")
NT

Nikita T.

Mid-Market (51-1000 emp.)

5.0/5

"KYC specialist"

What do you dislike about SEON?

Because SEON has so many different functions, it's always difficult for a new user to understand its intricacies. Network analysis is also not always

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Practical Fraud Insights Backed by a Strong Community"

What do you dislike about SEON?

On the downside, some aspects of the platform and community can feel slightly promotional toward SEON’s own products, which may reduce perceived neutr

##### 2. Data Inaccuracy

Users experience **data inaccuracy** with fluctuating scores and unreliable social profile information, leading to concerns about trustworthiness.
[
See 8 mentions
](https://www.g2.com/products/seon/reviews?filters%5Bsentiment_snippet%5D=1437733&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Reliable E-mail & Phone Scores with Accurate Data and Strong US/Brazil Coverage"

What do you dislike about SEON?

Sometimes scores fluctuate when updating the page after a minute or so, which does not assure us 100% of the proper score for a given case.

 ![Kunle A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kunle A.")
KA

Kunle A.

4.0/5

"Deep Insight, But Requires Precision Enhancement"

What do you dislike about SEON?

Sometimes it looks like the social profile is hit and miss. Improvement in accuracy is needed.

##### 3. Improvement Needed

Users note a **steep learning curve** and limited features that may hinder advanced customization and team collaboration.
[
See 8 mentions
](https://www.g2.com/products/seon/reviews?filters%5Bsentiment_snippet%5D=2381491&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Outstanding APIs and Documentation That Make Antifraud Concepts Easy"

What do you dislike about SEON?

In terms of customer success, i feel like Seon could bring more expertise on fraud cases we're facing. Discussions are limited to basic features we al

 ![Kunle A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kunle A.")
KA

Kunle A.

4.0/5

"Deep Insight, But Requires Precision Enhancement"

What do you dislike about SEON?

Sometimes it looks like the social profile is hit and miss. Improvement in accuracy is needed.

##### 4. Learning Difficulty

Users find the **learning difficulty** of SEON notable, as mastering its features requires time and expertise.
[
See 8 mentions
](https://www.g2.com/products/seon/reviews?filters%5Bsentiment_snippet%5D=1438034&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Nikita T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nikita T.")
NT

Nikita T.

Mid-Market (51-1000 emp.)

5.0/5

"KYC specialist"

What do you dislike about SEON?

Because SEON has so many different functions, it's always difficult for a new user to understand its intricacies. Network analysis is also not always

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Packed with Useful Tools and Easy Navigation"

What do you dislike about SEON?

Sometimes filters can be challenging to find and learn.

##### 5. Complexity

Users find the **complexity** of SEON's advanced features and configurations challenging, especially for new users.
[
See 7 mentions
](https://www.g2.com/products/seon/reviews?filters%5Bsentiment_snippet%5D=1438099&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Nikita T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nikita T.")
NT

Nikita T.

Mid-Market (51-1000 emp.)

5.0/5

"KYC specialist"

What do you dislike about SEON?

Because SEON has so many different functions, it's always difficult for a new user to understand its intricacies. Network analysis is also not always

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
I

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Effective, Flexible Fraud Prevention with Strong Insights"

What do you dislike about SEON?

One downside is that the learning curve can be a bit steep for more advanced features, and fine-tuning rules to match specific risk profiles may requi

AJ

Aleksandar J.

Customer Ops Director

Enterprise (\> 1000 emp.)

4/14/2026

"Flexible Software That Fits Our Needs"

5/5

What do you like best about SEON?

In my case, it’s their flexibility—and, of course, the software itself. Review collected by and hosted on G2.com.

What do you dislike about SEON?

In our case, we can’t track all transactions. When that isn’t possible, it leads to a lot of manual review. Review collected by and hosted on G2.com.

What problems is SEON solving and how is that benefiting you?

Seon is solving our clients onboarding checks for now Review collected by and hosted on G2.com.

Show More

Response from Laura Filip of SEON

[Editedit](https://www.g2.com/survey_responses/seon-review-12624354/official_response/edit)

Hi Aleksandar,

Thank you for your feedback, and welcome aboard! We’re really glad to hear that our flexibility and software are already delivering value for your team.

We also appreciate you pointing out the challenges with transaction tracking. We understand how important full visibility especially early on and we’d love to work with you to explore possible solutions or configurations that could reduce the need for manual reviews. You can always reach out to support@seon.io with any occurring concern.

It’s great to see that we’re helping streamline your onboarding checks so far. As you continue getting started, please don’t hesitate to reach out. Our team is here to support you every step of the way!

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Kris .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kris .")
K

Kris .

11/17/2025

"Robust Fraud Detection with Stellar Support"

4/5

What do you like best about SEON?

I appreciate SEON. Fraud Fighters for providing a wealth of customer data that significantly assists in our credit scoring and fraud prevention setups. The raw response in JSON format allows us to extract device fingerprinting, IP, email, and phone details to identify fraudsters effectively. The speed and responsiveness of SEON's support whenever we have questions or encounter issues is exceptional, making the experience seamless. The capability to score clients based on different criteria, such as device data for Mac vs. Windows users, and identifying outliers, adds a valuable layer to our analysis. I find the platform incredibly convenient for our analysts to create rules, and comparing it to other services like Iovation, SEON proves to be a better fit for our needs. The platform's ease of integration, supported by a capable SEON team, further enhances its usability as a straightforward tool complemented by a convenient user interface. Review collected by and hosted on G2.com.

What do you dislike about SEON?

I find challenges with SEON. Fraud Fighters when using it on our web-based products, as sometimes client information is hidden, leading to incomplete data retrieval. Additionally, some of the services they rely on to gather data occasionally break down, resulting in semi-full data. For instance, when a phone number is registered with Google and SEON cannot scrape the data, it returns null, which affects our models that use this information. Consequently, this necessitates refitting our scoring models without these features. Review collected by and hosted on G2.com.

What problems is SEON solving and how is that benefiting you?

I use SEON. Fraud Fighters for device fingerprinting, IP, email, and phone details to identify fraudsters, enhancing our credit scoring and fraud prevention efforts. It allows different client scoring models and validates provided data, crucial for fraud detection. Review collected by and hosted on G2.com.

Show More

Response from Eszter Fulop of SEON

[Editedit](https://www.g2.com/survey_responses/seon-review-11966249/official_response/edit)

Hi Kris,

Thank you for taking the time to share your feedback and rate SEON an 8/10. We’re really glad to hear how much you value the depth of data we provide - particularly device fingerprinting, IP, email, and phone insights - and that our JSON responses help your team extract what you need for your credit scoring and fraud-prevention workflows. It’s also great to know that our support team’s speed and responsiveness, as well as the ease of creating rules and integrating SEON, have been standout positives for you. We really appreciate you highlighting these.

We’ve also taken note of your concerns regarding cases where certain client information isn’t fully available. We understand how this can impact your models and create additional work for your team. Improving data availability, consistency, and reliability is an ongoing priority for us, and feedback like yours directly helps us identify where further enhancements are needed.

If you’d be open to sharing a few specific examples or scenarios, we’d be happy to investigate them more closely. You can always reach us at support@seon.io, and we’d be glad to go through your experience in detail.

Thank you again for your honesty, your insights help us continue improving and make SEON a stronger partner in fighting fraud.

Validated ReviewerIncentivizedSource: Seller invite

 ![Martin D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Martin D.")
MD

Martin D.

Risk Operations Team Leader for the Spanish and German Market at Greentube

Small-Business (50 or fewer emp.)

2/23/2026

"So Useful, We Can’t Imagine Working Without It"

5/5

What do you like best about SEON?

For how I use it in the markets where I operate, it is very useful. I don't remember how we did things before purchasing this service.

Very frindly use when I need something the support help me to implement.

I use every day and is easy for integration. Review collected by and hosted on G2.com.

What do you dislike about SEON?

I like everything for now, nothing especific that I don't like. Review collected by and hosted on G2.com.

What problems is SEON solving and how is that benefiting you?

Multiple account, bonus abuse, PIPO. Review collected by and hosted on G2.com.

Show More

Response from Reka Vanko of SEON

[Editedit](https://www.g2.com/survey_responses/seon-review-12394220/official_response/edit)

Hi Martin,

Thank you so much for your fantastic review and for giving SEON a 10/10 rating! We are truly thrilled to hear that SEON has become an essential part of your daily operations. Hearing that you can’t imagine working without it is the highest compliment we could receive.

We’re pleased to know that SEON is supporting you in all the markets where you operate and that the platform is easy to integrate and use every day. It’s especially encouraging to hear that our support team has been there to assist you whenever you've needed it. Providing practical and responsive assistance is something we deeply care about.

We are also glad to hear that SEON is helping you address challenges such as multiple accounts, bonus abuse, and PIPO. Supporting our customers in preventing abuse and maintaining a fair, secure environment is exactly our goal.

Thank you once again for choosing SEON as your fraud prevention partner, Martin. We are proud to have you as part of the Fraud Fighter community!

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Nikita T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nikita T.")
NT

Nikita T.

KYC specialist

Mid-Market (51-1000 emp.)

1/26/2026

"KYC specialist"

5/5

What do you like best about SEON?

SEON is very convenient for everyday use when checking users, as it includes a wide range of data that is useful at different times. Review collected by and hosted on G2.com.

What do you dislike about SEON?

Because SEON has so many different functions, it's always difficult for a new user to understand its intricacies. Network analysis is also not always user-friendly, as it doesn't include all the necessary parameters and requires customising the rules. Review collected by and hosted on G2.com.

What problems is SEON solving and how is that benefiting you?

The way SEON collects and analyses device data has repeatedly helped in investigating fraudulent patterns Review collected by and hosted on G2.com.

Show More

Response from Reka Vanko of SEON

[Editedit](https://www.g2.com/survey_responses/seon-review-12257646/official_response/edit)

Hi Nikita,

Thank you so much for sharing your experience and rating SEON 10/10! We’re thrilled to hear that you’ve found value in SEON’s wide range of data for everyday user checks. It’s wonderful to know that SEON is helping you investigate fraudulent patterns through the way we collect and analyze device intelligence.

We’re glad you find SEON convenient for daily use. Our team works hard to deliver powerful functionality and a smooth investigation experience, and your feedback truly matters.

We also really appreciate your honest comments about the learning curve for new users and the usability of Network Analysis. Feedback like this helps us understand where we can improve, especially by making advanced features easier to navigate and ensuring the correct parameters are available without extensive customization.

If you ever have additional suggestions or would like to share more details about what would make Network Analysis more user-friendly, we’d love to hear from you. You can always reach us at support@seon.io, or let us know if you’d like to arrange a quick call with our team.

Thank you for choosing SEON as your fraud prevention partner — we’re proud to have you in the Fraud Fighter community!

Current UserValidated ReviewerIncentivizedSource: Seller invite

AK

Alison K.

12/24/2025

"Customizable and Efficient Fraud Prevention with Top Support"

4.5/5

What do you like best about SEON?

I like that SEON. Fraud Fighters is very customizable, making it suitable for our smaller business-to-business company rather than just large retail markets. Their customer support is excellent, always fast to reply to questions and provide detailed instructions on how to resolve issues. The API setup was simple, and their instructions are very clear, making the process straightforward. Review collected by and hosted on G2.com.

What do you dislike about SEON?

The dashboard views sometimes need to be clicked in and out of to gather certain types of information. But once you learn to navigate through the views, it's not a big pain point. Review collected by and hosted on G2.com.

What problems is SEON solving and how is that benefiting you?

SEON. Fraud Fighters helps our company determine if new customers are legitimate or fraudulent, keeping fraudsters from creating an account in our software but allowing legitimate customers in. It also protects our security and reputation with our business partners. Review collected by and hosted on G2.com.

Show More

Response from Dora Ipacs of SEON

[Editedit](https://www.g2.com/survey_responses/seon-review-12138337/official_response/edit)

Hi Alison,

Thank you so much for taking the time to share your thoughtful review and for rating SEON 4.5/5! We’re delighted to hear that SEON’s flexibility and customization make it a strong fit for your B2B business, and that our solution supports you just as effectively as it does larger retail-focused companies. Helping teams confidently distinguish between legitimate customers and fraudsters — while protecting both security and reputation — is exactly the impact we strive for.

We’re especially happy to hear your positive feedback about our Support team. Providing fast responses, clear guidance, and hands-on help during API setup and beyond is something we take great pride in, so it’s wonderful to know this has made your experience smoother and more straightforward.

Thank you as well for your honest note about the dashboard navigation. We understand how important it is to access insights quickly and intuitively, and feedback like yours helps guide our ongoing improvements to make information even easier to gather at a glance.

If you ever have additional suggestions or would like help optimizing your setup further, our team is always here for you at support@seon.io.

Thanks again for choosing SEON — we’re proud to have you as part of the Fraud Fighter community!

Validated ReviewerIncentivizedSource: Seller invite

TD

Traian D.

Anti-Fraud Operations Manager

Mid-Market (51-1000 emp.)

6/24/2025

"Good and fast integration, good machine learning results."

4.5/5

What do you like best about SEON?

Upsides: Flexibility in Scoring Engine in creating complex rules based on complex patterns Review collected by and hosted on G2.com.

What do you dislike about SEON?

Nothing to dislike/ just a little bit difficult to work with created tickets at team level (the ticket and the result can be seen only by the creator) It will be better if we have a ticket category in the SEON Console that can be seen by all team from my organization. Review collected by and hosted on G2.com.

What problems is SEON solving and how is that benefiting you?

It offers the possibility to create actions on Device security and user online data, offers real time decision, and it helps us to detect suspicious patterns in the onboarding process and account credential changes. Review collected by and hosted on G2.com.

Show More

Response from Eszter Fulop of SEON

[Editedit](https://www.g2.com/survey_responses/seon-review-11324621/official_response/edit)

Hi Traian,

Thank you so much for taking the time to share your experience and for rating SEON 9/10! We’re thrilled to hear that you found the integration fast and smooth, and that you’re seeing strong results from our machine learning models.

It’s especially great to know that the flexibility of our Scoring Engine is helping you create complex, pattern-based rules that fit your use case. We’re also glad SEON is supporting your team with real-time decisions, device security actions, and user data insights—particularly in detecting suspicious behavior during onboarding and account credential changes.

We truly appreciate your honest feedback around ticket visibility at the team level. That’s a valuable suggestion, and we understand how ability to see ticket categories could improve effectiveness. We are sharing this input with our product team, as feedback like yours helps shape future improvements.

If you have any additional ideas on how we could turn your 9/10 into a perfect 10, we’d love to hear them. You can always reach us at support@seon.io, or let us know if you’d like to arrange a quick call with our team.

Thanks again for choosing SEON as your fraud prevention partner—we’re proud to have you as part of the Fraud Fighter community!

12/11/2025
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Kunle A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kunle A.")
KA

Kunle A.

1/30/2026

"Deep Insight, But Requires Precision Enhancement"

4/5

What do you like best about SEON?

I use SEON. Fraud Fighters to view actions carried out by our users, like logging in, payments, and fraudulent transactions. I appreciate the depth of information it provides, including IP addresses, social information, blacklist data, and the ability to track disposable emails and phones. We integrate SEON. Fraud Fighters with Excel spreadsheets and our internal API, which works well for our processes. Review collected by and hosted on G2.com.

What do you dislike about SEON?

Sometimes it looks like the social profile is hit and miss. Improvement in accuracy is needed. Review collected by and hosted on G2.com.

What problems is SEON solving and how is that benefiting you?

I use SEON. Fraud Fighters to monitor user actions like logins and payments, which helps identify fraudulent transactions and manage overseas app usage with whitelists or blacklists, ensuring quality assurance in consumer payments. Review collected by and hosted on G2.com.

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Response from Alexa Kovacs of SEON

[Editedit](https://www.g2.com/survey_responses/seon-review-12279213/official_response/edit)

Hi Kunle,

Thank you for taking the time to share your experience and for the 8/10 rating — we really appreciate your detailed feedback!

We’re glad to hear that SEON Fraud Fighters is helping you monitor key user actions like logins, payments, and potentially fraudulent transactions, and that the depth of information available — from IP data to social signals, blacklist insights, and disposable contact detection — is supporting your investigations. It’s also great to know that the integrations with Excel and your internal API fit well into your existing workflows.

We also appreciate you calling out the accuracy of social profile data. In most cases, this can be influenced by timeout settings during data collection — adjusting these settings can help ensure more complete results are returned. Our team would be happy to explore this with you and take a closer look at your setup to see if any optimizations could help. Please feel free to reach out to us at support@seon.io, or let us know if you’d prefer to walk through this together on a quick call with our team.

Thanks again for choosing SEON as your fraud prevention partner. We’re proud to support your fraud monitoring and quality assurance efforts and have you as part of the Fraud Fighter community!

[See how SEON improved](https://docs.seon.io/integration/timeouts)

Validated ReviewerIncentivizedSource: Seller invite

 ![Davit T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Davit T.")
DT

Davit T.

Risk and Fraud Expert

Mid-Market (51-1000 emp.)

10/17/2025

"Easy Automation and Excellent Support Make SEON Stand Out, with details taken;"

5/5

What do you like best about SEON?

The automation feature is great. Its usage is simple just go to profile and run it. Generally, creating automation or even filters is very easy and even child can build them. API is easy to implementation/integrate on platform and with one request receive every info. One task is fully depend on seon, so we are using them on 24/7. CS is always on top, and ready help to resolve any problem. Review collected by and hosted on G2.com.

What do you dislike about SEON?

Some features can be added on other pages as well to quickly access them. For example automation next to connected profiles. Review collected by and hosted on G2.com.

What problems is SEON solving and how is that benefiting you?

In one space you have everything, you have one centralized database of accounts info, directly sanctioning them, you can meet compliance with it, this all benefits business, on human side and technical side. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking")
UB

Verified User in Banking

Mid-Market (51-1000 emp.)

5/27/2026

"Detailed transaction review and support always available"

4.5/5

What do you like best about SEON?

The review of transactions with profile details, location, etc... is easy to understand, works well, and if I need help, support is always available. Review collected by and hosted on G2.com.

What do you dislike about SEON?

Perhaps the most complicated thing is to create rules for the review. Review collected by and hosted on G2.com.

What problems is SEON solving and how is that benefiting you?

Review transactions, avoid being scammed, and protect users Review collected by and hosted on G2.com.

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Response from Gellert Levente Juhasz-Vanko of SEON

[Editedit](https://www.g2.com/survey_responses/seon-review-12879670/official_response/edit)

Hi Flor,

Thank you for taking the time to rate SEON and for your positive feedback! We’re thrilled to hear that you’ve had a great experience with our platform.

We truly appreciate your support and are proud to be part of your fraud prevention journey.

Thank you again for choosing SEON!

Validated ReviewerIncentivizedSource: Seller inviteAI Translated

 ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking")
UB

Verified User in Banking

Mid-Market (51-1000 emp.)

6/27/2025

"Excellent tool for research and combating fraud prevention"

5/5

What do you like best about SEON?

It has the possibility of being used with countless parameters. From personal data to various ones related, for example, to IPs. Review collected by and hosted on G2.com.

What do you dislike about SEON?

I would like to be able to use the tax code data as well. Review collected by and hosted on G2.com.

What problems is SEON solving and how is that benefiting you?

Fraud prevention Review collected by and hosted on G2.com.

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Response from Bence Tihanyi of SEON

[Editedit](https://www.g2.com/survey_responses/seon-review-11339156/official_response/edit)

Hi,

Thank you so much for sharing your experience and rating SEON 10/10! We’re thrilled to hear that you’ve found value in SEON’s ability to leverage countless data points and parameters, from personal information to IP-related insights. It’s wonderful to know that SEON is helping you strengthen your fraud prevention efforts and support your research processes.

We’re also glad you find the platform’s flexibility and extensive data coverage useful. Our team works hard to deliver both powerful functionality and a smooth user experience, and your feedback means a lot.

Thank you as well for your suggestion regarding tax code data. We’re always looking for ways to improve SEON, and feedback like yours is invaluable. If you’d like to share more details about this use case, we encourage you to reach out to our team through support@seon.io, where our product and support teams can review your suggestion and better understand your needs.

Thanks again for choosing SEON as your fraud prevention partner - we’re proud to have you in the Fraud Fighter community!

6/19/2026
Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated

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