Generated from real user reviews
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Jurģis K.
Mid-Market (51-1000 emp.)
4.5/5
"Best-in-Class Data Enrichment with a Clear UI, Great Docs, and Splendid Support"
What do you like about SEON?
SEON enriches existing data sources like no other provider, and it comes with a very clear web UI, solid accompanying documentation, and splendid cust
Anastas G.
Mid-Market (51-1000 emp.)
5.0/5
"Fast, Responsive and User-Friendly Back Office with Smooth Integration"
What do you like about SEON?
User-friendly back office interface, smooth integration and easy rules setup, fast and responsive, the scoring engine.
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Konrad K.
Small-Business (50 or fewer emp.)
5.0/5
"SEON's partner satisfied with the level of support and the value of the delivered data."
What do you like about SEON?
What I find most helpful about SEON is how quickly and accurately it spots suspicious activity. The system is easy to use, and we can adjust the rules
Verified User
Mid-Market (51-1000 emp.)
5.0/5
"Review"
What do you like about SEON?
It offers good solutions for detecting fraud. It also has the technology to identify anonymous users and prevent them from getting past the system.
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Jurģis K.
Mid-Market (51-1000 emp.)
4.5/5
"Best-in-Class Data Enrichment with a Clear UI, Great Docs, and Splendid Support"
What do you like about SEON?
SEON enriches existing data sources like no other provider, and it comes with a very clear web UI, solid accompanying documentation, and splendid cust
Verified User
Small-Business (50 or fewer emp.)
4.0/5
"It helped us a lot to refine rules for intercepting potential fraudsters"
What do you like about SEON?
The simplicity in creating custom rules and Team availability in case support is needed
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Vladislav A.
Mid-Market (51-1000 emp.)
5.0/5
"4 years of outstanding performance. Keeps on improving and providing new useful features"
What do you like about SEON?
Wide data range, additional insight into the customer's identity and new AI features. The interface can be customized according to the type of busines
Томислав .
Mid-Market (51-1000 emp.)
5.0/5
"The UI is intimidating at first, but when you get used to it it's amazing."
What do you like about SEON?
Could you rewrite: It's very helpful that checking individual transactions and customers can be very fast, and has all of the information nicely struc
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Jurģis K.
Mid-Market (51-1000 emp.)
4.5/5
"Best-in-Class Data Enrichment with a Clear UI, Great Docs, and Splendid Support"
What do you like about SEON?
SEON enriches existing data sources like no other provider, and it comes with a very clear web UI, solid accompanying documentation, and splendid cust
Vladislav A.
Mid-Market (51-1000 emp.)
5.0/5
"4 years of outstanding performance. Keeps on improving and providing new useful features"
What do you like about SEON?
Wide data range, additional insight into the customer's identity and new AI features. The interface can be customized according to the type of busines
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Nikita T.
Mid-Market (51-1000 emp.)
5.0/5
"KYC specialist"
What do you dislike about SEON?
Because SEON has so many different functions, it's always difficult for a new user to understand its intricacies. Network analysis is also not always
Verified User
Mid-Market (51-1000 emp.)
5.0/5
"Practical Fraud Insights Backed by a Strong Community"
What do you dislike about SEON?
On the downside, some aspects of the platform and community can feel slightly promotional toward SEON’s own products, which may reduce perceived neutr
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Verified User
Enterprise (> 1000 emp.)
5.0/5
"Reliable E-mail & Phone Scores with Accurate Data and Strong US/Brazil Coverage"
What do you dislike about SEON?
Sometimes scores fluctuate when updating the page after a minute or so, which does not assure us 100% of the proper score for a given case.
Kunle A.
4.0/5
"Deep Insight, But Requires Precision Enhancement"
What do you dislike about SEON?
Sometimes it looks like the social profile is hit and miss. Improvement in accuracy is needed.
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Jurģis K.
Mid-Market (51-1000 emp.)
4.5/5
"Best-in-Class Data Enrichment with a Clear UI, Great Docs, and Splendid Support"
What do you dislike about SEON?
Some features still lack automated fixes, such as handling larger batch-import uploads, although the support system has been proactive in helping addr
Verified User
Mid-Market (51-1000 emp.)
4.0/5
"Outstanding APIs and Documentation That Make Antifraud Concepts Easy"
What do you dislike about SEON?
In terms of customer success, i feel like Seon could bring more expertise on fraud cases we're facing. Discussions are limited to basic features we al
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Konrad K.
Small-Business (50 or fewer emp.)
5.0/5
"SEON's partner satisfied with the level of support and the value of the delivered data."
What do you dislike about SEON?
Sometimes SEON feels a bit complicated at first, and it takes a while to figure everything out. I also wish some options were easier to adjust without
Nikita T.
Mid-Market (51-1000 emp.)
5.0/5
"KYC specialist"
What do you dislike about SEON?
Because SEON has so many different functions, it's always difficult for a new user to understand its intricacies. Network analysis is also not always
See Related User Reviews
Konrad K.
Small-Business (50 or fewer emp.)
5.0/5
"SEON's partner satisfied with the level of support and the value of the delivered data."
What do you dislike about SEON?
Sometimes SEON feels a bit complicated at first, and it takes a while to figure everything out. I also wish some options were easier to adjust without
Nikita T.
Mid-Market (51-1000 emp.)
5.0/5
"KYC specialist"
What do you dislike about SEON?
Because SEON has so many different functions, it's always difficult for a new user to understand its intricacies. Network analysis is also not always
Super powerful fraud-combating engine with very responsive account managers who take all the good ideas and suggestions into considerations! Great devs too Review collected by and hosted on G2.com.
There is practically nothing at this point I don't like about SEON Review collected by and hosted on G2.com.
Efficient Customer Service
Detailed information on transactions and customer behavior Review collected by and hosted on G2.com.
Integration missed some data-points which are still not integrated at this stage
Not all reports are easily customized Review collected by and hosted on G2.com.
I like how it can connect cookies of different user accounts. Review collected by and hosted on G2.com.
I think device hash is not enough precise as an indicator. I'm always getting to many results. Review collected by and hosted on G2.com.
I love everything about it. I like how it can provide key indicators of different players in helping support concerns for Fraud/Abusers. We recently implemented identifying adverse media for players which is working great Review collected by and hosted on G2.com.
I don't like where it can link players where there are no links at times mainly with Device hash and Browser hash. I think a lot of devices may have this hash, however, it's not relevant at times. Review collected by and hosted on G2.com.
Different mindset from competitors, variant of tools to use and explore! Friendly user experience! Great (really great) support with immediate and accurate responses! Review collected by and hosted on G2.com.
Maybe I would need some more API options, like retrieving data etc Review collected by and hosted on G2.com.
the location map to see where players have signed in Review collected by and hosted on G2.com.
There are not really any downsides in my view, all features are very useful Review collected by and hosted on G2.com.
Seon customer support is top-notch. The team is responsive and always ready to assist with any issues or question Review collected by and hosted on G2.com.
Like many fraud prevention systems, SEON can have a steep learning curve for new users, especially for businesses that lack in-house expertise in fraud prevention or machine learning Review collected by and hosted on G2.com.
The best part is we can view multiple phone numbers and emails at the same time, and compare them in a single tab and it is easy for us Review collected by and hosted on G2.com.
I don't have any dislikes it does exactly what I need it for, and it has good integration Review collected by and hosted on G2.com.
The user friendly environment. Very straightforward and easy to use. I also like how our success manager continues to be communicative with out team whether for something small or big and how patient he is with our knowledge development especially with regards to the rules and machine learning rules. Review collected by and hosted on G2.com.
I am unable to think of anything relevant to mention which I dislike about SEON Review collected by and hosted on G2.com.
You can create a lot of rules to monitor players and detailed information is shown. Review collected by and hosted on G2.com.
When you have to approve many alerts instead of clicking change right away, it asks for another approval. Review collected by and hosted on G2.com.