--- title: SentinelOne Vigilance Respond Reviews meta\_title: 'SentinelOne Vigilance Respond Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how SentinelOne Vigilance Respond works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 6 scale: '5' date\_modified: '2026-07-17' parent\_category: name: System Security url: https://www.g2.com/categories/system-security ---

### SentinelOne Vigilance Respond Pros and Cons: Top Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the **fast responsiveness** of the Vigilance team, ensuring quick resolutions to their issues. [(1 mentions)](https://www.g2.com/products/sentinelone-vigilance-respond/reviews?filters%5Bsentiment_snippet%5D=1652221&qs=pros-and-cons#reviews)

Users struggle with **whitelisting issues** as exclusions can only be added based on the hash, not the app. [(1 mentions)](https://www.g2.com/products/sentinelone-vigilance-respond/reviews?filters%5Bsentiment_snippet%5D=1652187&qs=pros-and-cons#reviews)

### Top Pros or Advantages of SentinelOne Vigilance Respond

##### 1. Response Time

Users value the **fast responsiveness** of the Vigilance team, ensuring quick resolutions to their issues.
[
See 1 mentions
](https://www.g2.com/products/sentinelone-vigilance-respond/reviews?filters%5Bsentiment_snippet%5D=1652221&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Fast to respond to any threats"

What do you like about SentinelOne Vigilance Respond?

The responsiveness of the vigilance team is really fast.

### Top Cons or Disadvantages of SentinelOne Vigilance Respond

##### 1. Whitelisting Issues

Users struggle with **whitelisting issues** as exclusions can only be added based on the hash, not the app.
[
See 1 mentions
](https://www.g2.com/products/sentinelone-vigilance-respond/reviews?filters%5Bsentiment_snippet%5D=1652187&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Fast to respond to any threats"

What do you dislike about SentinelOne Vigilance Respond?

The fact that you can't add an exclusion based on the app. It has to be hash based.

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DC

Dustyn C.

Operations Manager

Small-Business (50 or fewer emp.)

4/17/2024

"SentinelOne Vigilance Respond: Care-Free Support"

4/5

What do you like best about SentinelOne Vigilance Respond?

Not having to pay an employee to manage this. Great customer support. Gives more time to our employees. Very good Review collected by and hosted on G2.com.

What do you dislike about SentinelOne Vigilance Respond?

Some response times could be quicker.... Review collected by and hosted on G2.com.

What problems is SentinelOne Vigilance Respond solving and how is that benefiting you?

It helps us manage our detected threat and assists with keeping ours and our customer's data secure. Review collected by and hosted on G2.com.

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7/29/2024
Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality")
AH

Verified User in Hospitality

Mid-Market (51-1000 emp.)

10/1/2024

"Fast to respond to any threats"

3.5/5

What do you like best about SentinelOne Vigilance Respond?

The responsiveness of the vigilance team is really fast. Review collected by and hosted on G2.com.

What do you dislike about SentinelOne Vigilance Respond?

The fact that you can't add an exclusion based on the app. It has to be hash based. Review collected by and hosted on G2.com.

What problems is SentinelOne Vigilance Respond solving and how is that benefiting you?

They take action for any threats that they may pick up while monitoring any endpoints. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic Review from User Profile

 ![Jugal S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jugal S.")
JS

Jugal S.

IT Manager

Information Technology and Services

Enterprise (\> 1000 emp.)

8/8/2023

"Best Products for MDR Solution."

5/5

What do you like best about SentinelOne Vigilance Respond?

There is real-time threat detection monitoring, automated incident response. SentinelOne Vigilance users investigate all incidents in depth and resolve immediately. Sentinel One Vigilance provides us everything an organization needs to quickly detect, investigate, and respond to cyber threats such as ransomware, malware and advanced persistent threats(APTs) . It have Important features are, 24x7 monitoring and response, quickly identifying and investigating threats, identifying threats before they cause harm, eliminating malware, and incident recovery. Review collected by and hosted on G2.com.

What do you dislike about SentinelOne Vigilance Respond?

We are using it from last 2 years.They might give false positive rate that will make time consuming to investigate. Review collected by and hosted on G2.com.

What problems is SentinelOne Vigilance Respond solving and how is that benefiting you?

We get real-time protection because of the very strong MDR service of SentinelOne. If a critical incident comes up and they need us, they create a ticket for it and that ticket stays open until it can be resolved. Review collected by and hosted on G2.com.

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11/28/2023
Current UserValidated ReviewerIncentivizedSource: G2 invite

TB

Theren B.

IT Support Technician

Information Technology and Services

Small-Business (50 or fewer emp.)

7/29/2024

"Quick Threat Detection Response Time from a Team of Experts!"

4/5

What do you like best about SentinelOne Vigilance Respond?

Quick response time with thorough documentation and insight on threats Review collected by and hosted on G2.com.

What do you dislike about SentinelOne Vigilance Respond?

This product won't be for everyone, but the team at SentinelOne Vigilance is a valuable asset to your security team Review collected by and hosted on G2.com.

What problems is SentinelOne Vigilance Respond solving and how is that benefiting you?

Amazing time to response, lessens the stress on your team. Comprehensive threat monitoring and security solution Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
UI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

4/16/2024

"SentinelOne stopping attacks in their tracks"

3.5/5

What do you like best about SentinelOne Vigilance Respond?

I like the 24 hours a day 7 days a week Detection and response. Review collected by and hosted on G2.com.

What do you dislike about SentinelOne Vigilance Respond?

Slows my computer down when doing its scans. Review collected by and hosted on G2.com.

What problems is SentinelOne Vigilance Respond solving and how is that benefiting you?

Helping us detect threats and act accordingly to each threat that comes in. Keeps us alert and assists us in keeping our data secure. Review collected by and hosted on G2.com.

Show More

7/9/2024
Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Mücahit K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mücahit K.")
MK

Mücahit K.

Sr. System Administrator

Mid-Market (51-1000 emp.)

7/19/2023

"The best simple and AI-powered antimalware"

5/5

What do you like best about SentinelOne Vigilance Respond?

simply provides the best Security. And we can easily access all event details in the management panel Review collected by and hosted on G2.com.

What do you dislike about SentinelOne Vigilance Respond?

It would be great if we could also see the missing patches in the clients. The alternatives have additional features like patch management and dlp. Review collected by and hosted on G2.com.

What problems is SentinelOne Vigilance Respond solving and how is that benefiting you?

We can distribute agents very easily in large structures. And since it is not a signature-based application, we do not need to update again. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

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##### Categories on G2

[Managed Detection and Response (MDR)](https://www.g2.com/categories/managed-detection-and-response-mdr)

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